Acute care hospital in Ontario, OR
Saint Alphonsus Medical Center Ontario
351 SW 9th Street, Ontario, OR 97914 · (541) 881-7000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Saint Alphonsus Medical Center Ontario at a glance
Saint Alphonsus Medical Center Ontario is a non-profit acute care hospital in Ontario, Oregon (Malheur County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Oregon average of 3.3.
72% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 112 minutes in the ER, better than the Oregon median of 159 minutes.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Church
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Malheur County
- CMS Certification Number
- 380052
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 0 | 8 | 0 |
Ratings
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.7 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 72% | 73.2% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 72% | 74.1% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 4 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 3.6 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 3.3 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 3.8 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 227 | 604 | 611 |
Emergency room
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 112 min | 159 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 2.8% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 75% | 56.2% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 68% | 58.6% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 10.2% | 12% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 13.4% | 15.7% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 6.8% | 9.4% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.4% | 20.9% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.3% | 16.9% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.8% | 19.6% | 19.9% | Average |
Safety & infections
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.95 | 1.00 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.49 | 0.46 | 0.36 | Average |
Other hospitals near Saint Alphonsus Medical Center Ontario
Weiser Memorial Hospital
645 East 5th Street, Weiser, ID 83672 · 19.1 mi
Critical Access Hospitals · Government
Not rated- Not rated
West Valley Medical Center
1717 Arlington Street, Caldwell, ID 83605 · 37.3 mi
Acute Care Hospitals · For-profit
★★★★★5Much above average
Frequently asked questions
What is Saint Alphonsus Medical Center Ontario's rating?
Saint Alphonsus Medical Center Ontario has 2 out of 5 stars on the CMS overall hospital star rating. The average for Oregon hospitals is 3.3 stars.
How long is the ER wait at Saint Alphonsus Medical Center Ontario?
Patients treated and sent home from the emergency department spent a median of 112 minutes there, from arrival to departure. The Oregon median is 159 minutes.
Does Saint Alphonsus Medical Center Ontario have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Saint Alphonsus Medical Center Ontario and how do I contact it?
Saint Alphonsus Medical Center Ontario is at 351 SW 9th Street, Ontario, OR 97914. Phone: (541) 881-7000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.