Acute care hospital in Caldwell, ID
West Valley Medical Center
1717 Arlington Street, Caldwell, ID 83605 · (208) 459-4641
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
West Valley Medical Center at a glance
West Valley Medical Center is a for-profit acute care hospital in Caldwell, Idaho (Canyon County).
CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the Idaho average of 3.5.
74% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 131 minutes in the ER, close to the Idaho median of 131 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- County
- Canyon County
- CMS Certification Number
- 130014
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 1 | 1 | 0 |
| Readmissions | 2 | 3 | 0 |
Ratings
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 5 / 5 | 3.5 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 73% | 75.5% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 74% | 75.1% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 3.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.8 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 3.3 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 4 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 375 | 397 | 611 |
Emergency room
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 131 min | 131 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 0.9% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 81% | 64.7% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 70% | 66.7% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 11.9% | 12.8% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 12.6% | 15.8% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 12% | 14.4% | 12.1% | Average |
Readmissions (30-day)
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 18.6% | 20.3% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 17.5% | 16.7% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.5% | 19.3% | 19.9% | Average |
Safety & infections
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.87 | 0.97 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.50 | 0.36 | Better |
Other hospitals near West Valley Medical Center
St Luke's Nampa Medical Center
9850 West St Lukes Drive, Nampa, ID 83687 · 7.3 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageSaint Alphonsus Medical Center - Nampa
4300 E Flamingo Ave, Nampa, ID 83687 · 7.3 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageCottonwood Creek Behavioral Hospital
2131 S Bonito Way, Meridian, ID 83642 · 14.2 mi
Psychiatric · For-profit
Not ratedIntermountain Hospital
303 North Allumbaugh Street, Boise, ID 83704 · 18.3 mi
Psychiatric · For-profit
Not rated- Not rated
Treasure Valley Hospital
8800 West Emerald Street, Boise, ID 83704 · 18.3 mi
Acute Care Hospitals · For-profit
Not rated
Frequently asked questions
What is West Valley Medical Center's rating?
West Valley Medical Center has 5 out of 5 stars on the CMS overall hospital star rating. The average for Idaho hospitals is 3.5 stars.
How long is the ER wait at West Valley Medical Center?
Patients treated and sent home from the emergency department spent a median of 131 minutes there, from arrival to departure. The Idaho median is 131 minutes.
Does West Valley Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is West Valley Medical Center and how do I contact it?
West Valley Medical Center is at 1717 Arlington Street, Caldwell, ID 83605. Phone: (208) 459-4641.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.