Acute care hospital in Tulsa, OK
Hillcrest Medical Center
1120 South Utica Avenue, Tulsa, OK 74104 · (918) 579-1000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hillcrest Medical Center at a glance
Hillcrest Medical Center is a for-profit acute care hospital in Tulsa, Oklahoma (Tulsa County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Oklahoma average of 3.3.
67% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 223 minutes in the ER, worse than the Oklahoma median of 123 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 3.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Tulsa County
- CMS Certification Number
- 370001
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 2 |
| Safety of care | 3 | 5 | 0 |
| Readmissions | 0 | 10 | 1 |
Ratings
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 67% | 73.3% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 67% | 73.7% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 3.6 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 3.2 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.7 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 3 / 5 | 3.4 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 4 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 1,372 | 430 | 611 |
Emergency room
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 223 min | 123 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 5% | 1.2% | 1.7% | Worse |
| Emergency department volume | high |
Timely care
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 73% | 60.3% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 95% | 78.3% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.1% | 12.4% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 10.9% | 11.3% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 20.4% | 15.6% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 13.9% | 13.3% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 9.4% | 8.7% | 8.6% | Worse |
| Death rate for heart bypass surgery patients (lower is better) | 1.8% | 2.6% | 2.4% | Better |
Readmissions (30-day)
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.2% | 14.6% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 20% | 21.4% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 17% | 17.3% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 21.1% | 20% | 19.9% | Worse |
| Readmission rate after hip/knee replacement (lower is better) | 6.8% | 6.1% | 5.8% | Worse |
| Readmission rate after heart bypass surgery (lower is better) | 9.1% | 11.2% | 11.1% | Better |
Safety & infections
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4% | 4.5% | 4.2% | Average |
| Serious complications (patient safety composite) (lower is better) | 0.93 | 0.98 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.42 | 0.65 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.33 | 0.40 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 0.90 | 0.80 | Better |
| Surgical site infections after abdominal hysterectomy (lower is better) | 0.62 | 0.70 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 0.86 | 0.77 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.15 | 0.32 | 0.36 | Better |
Other hospitals near Hillcrest Medical Center
Ascension St John Medical Center
1923 South Utica Avenue, Tulsa, OK 74104 · under 1 mi
Acute Care Hospitals · Non-profit
★★★★★3Average- Not rated
Tulsa Center for Behavioral Health
2323 S Harvard Ave, Tulsa, OK 74114 · 1.4 mi
Psychiatric · Government
Not ratedOklahoma State University Medical Center
744 West 9th Street, Tulsa, OK 74127 · 5.5 mi
Acute Care Hospitals · Government
★★★★★2Below average- Not rated
Laureate Psychiatric Clinic and Hospital, INC
6655 South Yale Avenue, Tulsa, OK 74136 · 5.8 mi
Psychiatric · Non-profit
Not rated
Frequently asked questions
What is Hillcrest Medical Center's rating?
Hillcrest Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for Oklahoma hospitals is 3.3 stars.
How long is the ER wait at Hillcrest Medical Center?
Patients treated and sent home from the emergency department spent a median of 223 minutes there, from arrival to departure. The Oklahoma median is 123 minutes.
Does Hillcrest Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Hillcrest Medical Center and how do I contact it?
Hillcrest Medical Center is at 1120 South Utica Avenue, Tulsa, OK 74104. Phone: (918) 579-1000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.