Critical access hospital in Malone, NY

The University of Vermont Health Network-Alice Hy

133 Park Street, PO Box 729, Malone, NY 12953 · (518) 481-2458

★★★★★1

Much below average
CMS overall hospital star rating

Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

The University of Vermont Health Network-Alice Hy at a glance

The University of Vermont Health Network-Alice Hy is a non-profit critical access hospital in Malone, New York (Franklin County).

CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the New York average of 2.8.

57% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 158 minutes in the ER, better than the New York median of 200 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.

Facility details

Type: Critical access hospital
Ownership: Voluntary Non-Profit - Private
Emergency services: Yes
County: Franklin County
CMS Certification Number: 331321

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure group	No different	Worse
Mortality (death rates)	4	0
Safety of care	1	0
Readmissions	7	1

Ratings

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Overall hospital star rating ⓘ (higher is better)	1 / 5	2.8 / 5	3.2 / 5	Worse

Patient survey

Patients who rated the hospital 9 or 10 out of 10: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Patient survey summary rating ⓘ (higher is better)	3 / 5	2.8 / 5	3.3 / 5	Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)	66%	65.8%	71.7%	Worse
Patients who would definitely recommend the hospital (higher is better)	57%	66.2%	71.2%	Worse
Nurse communication (higher is better)	3 / 5	2.9 / 5	3.4 / 5	Average
Doctor communication (higher is better)	4 / 5	2.7 / 5	3.1 / 5	Better
Communication about medicines (higher is better)	2 / 5	2.3 / 5	2.7 / 5	Worse
Discharge information (higher is better)	4 / 5	2.9 / 5	3.3 / 5	Better
Cleanliness (higher is better)	4 / 5	3 / 5	3.4 / 5	Better
Quietness at night (higher is better)	4 / 5	2.3 / 5	3.3 / 5	Better
Completed patient surveys	141	860	611

Emergency room

Median time in the ER before leaving: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)	158 min	200 min	157 min	Average
Patients who left the ER before being seen (lower is better)	1%	2.3%	1.7%	Better
Emergency department volume	low

Timely care

Appropriate care for severe sepsis and septic shock: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)	78%	58.6%	63.8%	Better
Healthcare workers given a flu vaccine (higher is better)	71%	69.3%	74.5%	Average

Death rates (30-day)

Death rate for heart failure patients: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Death rate for heart failure patients (lower is better)	9%	10.4%	11.1%	Better
Death rate for pneumonia patients (lower is better)	16.6%	14.6%	15.3%	Worse

Readmissions (30-day)

Readmission rate after heart failure: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Readmission rate after heart failure (lower is better)	20.8%	21.9%	21.4%	Average
Readmission rate after pneumonia (lower is better)	17.2%	17.8%	17.3%	Average
Readmission rate after COPD (lower is better)	20%	20.3%	19.9%	Average

Safety & infections

C. difficile intestinal infections: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
C. difficile intestinal infections (lower is better)	0.98	0.36	0.36	Average

Other hospitals near The University of Vermont Health Network-Alice Hy

Adirondack Medical Center - Saranac Lake
2233 State Route 86, PO Box 471, Saranac Lake, NY 12983 · 28 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Canton-Potsdam Hospital
50 Leroy Street, Potsdam, NY 13676 · 32.5 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average
Slhs Massena, INC
1 Hospital Drive, Massena, NY 13662 · 33.8 mi
Critical Access Hospitals · Non-profit
Not rated
The University of Vermont Health Network - Champl
75 Beekman Street, Plattsburgh, NY 12901 · 38.7 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average

All hospitals in Malone, NY · Compare side by side

Frequently asked questions

What is The University of Vermont Health Network-Alice Hy's rating?

The University of Vermont Health Network-Alice Hy has 1 out of 5 stars on the CMS overall hospital star rating. The average for New York hospitals is 2.8 stars.

How long is the ER wait at The University of Vermont Health Network-Alice Hy?

Patients treated and sent home from the emergency department spent a median of 158 minutes there, from arrival to departure. The New York median is 200 minutes.

Does The University of Vermont Health Network-Alice Hy have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is The University of Vermont Health Network-Alice Hy and how do I contact it?

The University of Vermont Health Network-Alice Hy is at 133 Park Street, PO Box 729, Malone, NY 12953. Phone: (518) 481-2458.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.