Acute care hospital in Potsdam, NY

Canton-Potsdam Hospital

50 Leroy Street, Potsdam, NY 13676 · (315) 265-3300

★★★★★2
Below average
CMS overall hospital star rating
  • Patient survey★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Canton-Potsdam Hospital at a glance

Canton-Potsdam Hospital is a non-profit acute care hospital in Potsdam, New York (St. Lawrence County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the New York average of 2.8.

69% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 142 minutes in the ER, better than the New York median of 200 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 3.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
St. Lawrence County
CMS Certification Number
330197

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)051
Safety of care040
Readmissions062

Ratings

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)2 / 52.8 / 53.2 / 5Worse

Patient survey

This facility69%New York average65.8%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)4 / 52.8 / 53.3 / 5Better
Patients who rated the hospital 9 or 10 out of 10 (higher is better)69%65.8%71.7%Average
Patients who would definitely recommend the hospital (higher is better)69%66.2%71.2%Average
Nurse communication (higher is better)4 / 52.9 / 53.4 / 5Better
Doctor communication (higher is better)3 / 52.7 / 53.1 / 5Average
Communication about medicines (higher is better)3 / 52.3 / 52.7 / 5Average
Discharge information (higher is better)4 / 52.9 / 53.3 / 5Better
Cleanliness (higher is better)4 / 53 / 53.4 / 5Better
Quietness at night (higher is better)3 / 52.3 / 53.3 / 5Average
Completed patient surveys445860611

Emergency room

This facility142 minNew York average200 minU.S. average157 min
Median time in the ER before leaving: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)142 min200 min157 minBetter
Patients who left the ER before being seen (lower is better)1%2.3%1.7%Better
Emergency department volumemedium

Timely care

This facility65%New York average58.6%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)65%58.6%63.8%Average
Healthcare workers given a flu vaccine (higher is better)82%69.3%74.5%Better

Death rates (30-day)

This facility11.2%New York average11.3%U.S. average11.8%
Death rate for heart attack patients: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.2%11.3%11.8%Better
Death rate for heart failure patients (lower is better)11.9%10.4%11.1%Worse
Death rate for pneumonia patients (lower is better)20%14.6%15.3%Worse
Death rate for stroke patients (lower is better)13.1%11%12.1%Worse
Death rate for COPD patients (lower is better)11%8.3%8.6%Worse

Readmissions (30-day)

This facility14.2%New York average14.5%U.S. average14.4%
Readmission rate after heart attack: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)14.2%14.5%14.4%Average
Readmission rate after heart failure (lower is better)21.1%21.9%21.4%Average
Readmission rate after pneumonia (lower is better)19.7%17.8%17.3%Worse
Readmission rate after COPD (lower is better)21.1%20.3%19.9%Worse
Readmission rate after hip/knee replacement (lower is better)5.3%5.6%5.8%Better

Safety & infections

This facility4.5%New York average4%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)4.5%4%4.2%Worse
Serious complications (patient safety composite) (lower is better)1.181.101.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)2.380.550.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)1.660.430.48Average
C. difficile intestinal infections (lower is better)0.300.360.36Better

Other hospitals near Canton-Potsdam Hospital

  1. Slhs Massena, INC

    1 Hospital Drive, Massena, NY 13662 · 19.5 mi

    Critical Access Hospitals · Non-profit

    Not rated

  2. Carthage Area Hospital, INC

    214 Kings Street, Ogdensburg, NY 13669 · 28.6 mi

    Critical Access Hospitals · Non-profit

    Not rated

  3. St Lawrence Psychiatric Center

    One Chimney Point Drive, Ogdensburg, NY 13669 · 28.6 mi

    Psychiatric · Government

    Not rated

  4. Claxton-Hepburn Medical Center

    214 King Street, Ogdensburg, NY 13669 · 28.6 mi

    Psychiatric · Non-profit

    Not rated

  5. The University of Vermont Health Network-Alice Hy

    133 Park Street, PO Box 729, Malone, NY 12953 · 32.5 mi

    Critical Access Hospitals · Non-profit

    ★★★★★1Much below average

  6. Gouverneur Hospital

    77 West Barney Street, Gouverneur, NY 13642 · 35.6 mi

    Critical Access Hospitals · Non-profit

    Not rated

All hospitals in Potsdam, NY · Compare side by side

Frequently asked questions

What is Canton-Potsdam Hospital's rating?

Canton-Potsdam Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for New York hospitals is 2.8 stars.

How long is the ER wait at Canton-Potsdam Hospital?

Patients treated and sent home from the emergency department spent a median of 142 minutes there, from arrival to departure. The New York median is 200 minutes.

Does Canton-Potsdam Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Canton-Potsdam Hospital and how do I contact it?

Canton-Potsdam Hospital is at 50 Leroy Street, Potsdam, NY 13676. Phone: (315) 265-3300.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.