Acute care hospital in Flushing, NY

New York-Presbyterian/Queens

56-45 Main Street, Flushing, NY 11355 · (718) 670-2000

★★★★★5
Much above average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

New York-Presbyterian/Queens at a glance

New York-Presbyterian/Queens is a non-profit acute care hospital in Flushing, New York (Queens County).

CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the New York average of 2.8.

67% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 280 minutes in the ER, worse than the New York median of 200 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 9 and worse on 0.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
Queens County
CMS Certification Number
330055

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)340
Safety of care430
Readmissions280

Ratings

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)5 / 52.8 / 53.2 / 5Better

Patient survey

This facility64%New York average65.8%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 52.8 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)64%65.8%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)67%66.2%71.2%Worse
Nurse communication (higher is better)2 / 52.9 / 53.4 / 5Worse
Doctor communication (higher is better)3 / 52.7 / 53.1 / 5Average
Communication about medicines (higher is better)2 / 52.3 / 52.7 / 5Worse
Discharge information (higher is better)3 / 52.9 / 53.3 / 5Average
Cleanliness (higher is better)3 / 53 / 53.4 / 5Average
Quietness at night (higher is better)2 / 52.3 / 53.3 / 5Worse
Completed patient surveys704860611

Emergency room

This facility280 minNew York average200 minU.S. average157 min
Median time in the ER before leaving: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)280 min200 min157 minWorse
Patients who left the ER before being seen (lower is better)6%2.3%1.7%Worse
Emergency department volumevery high

Timely care

This facility92%New York average58.6%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)92%58.6%63.8%Better
Healthcare workers given a flu vaccine (higher is better)94%69.3%74.5%Better

Death rates (30-day)

This facility10.7%New York average11.3%U.S. average11.8%
Death rate for heart attack patients: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)10.7%11.3%11.8%Better
Death rate for heart failure patients (lower is better)6.9%10.4%11.1%Better
Death rate for pneumonia patients (lower is better)12.8%14.6%15.3%Better
Death rate for stroke patients (lower is better)8.8%11%12.1%Better
Death rate for COPD patients (lower is better)6.1%8.3%8.6%Better

Readmissions (30-day)

This facility13.7%New York average14.5%U.S. average14.4%
Readmission rate after heart attack: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)13.7%14.5%14.4%Average
Readmission rate after heart failure (lower is better)19.2%21.9%21.4%Better
Readmission rate after pneumonia (lower is better)16.8%17.8%17.3%Average
Readmission rate after COPD (lower is better)20.3%20.3%19.9%Average
Readmission rate after hip/knee replacement (lower is better)3.5%5.6%5.8%Better
Readmission rate after heart bypass surgery (lower is better)9.8%10.7%11.1%Better

Safety & infections

This facility2%New York average4%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)2%4%4.2%Better
Serious complications (patient safety composite) (lower is better)0.621.101.00Better
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.000.550.58Better
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.350.430.48Better
Surgical site infections after colon surgery (lower is better)0.500.730.80Average
MRSA bloodstream infections (lower is better)0.670.620.68Average
C. difficile intestinal infections (lower is better)0.080.360.36Better

Other hospitals near New York-Presbyterian/Queens

  1. Flushing Hospital Medical Center

    45th Avenue and Parsons Boulevard, Flushing, NY 11355 · under 1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average

  2. Queens Hospital Center

    82-68 164th Street, Jamaica, NY 11432 · 2.9 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average

  3. Elmhurst Hospital Center

    79-01 Broadway, Elmhurst, NY 11373 · 3.1 mi

    Acute Care Hospitals · Government

    ★★★★★2Below average

  4. Jamaica Hospital Medical Center

    89th Avenue and Van Wyck Expressway, Jamaica, NY 11418 · 3.6 mi

    Acute Care Hospitals · Non-profit

    ★★★★★1Much below average

  5. Creedmoor Psychiatric Center

    80-45 Winchester Blvd Bldg B, Queens Village, NY 11427 · 4.2 mi

    Psychiatric · Government

    Not rated

  6. New York City Childrens Psych Center

    7403 Commonwealth Blvd, Bellerose, NY 11426 · 5.3 mi

    Psychiatric · Government

    Not rated

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Frequently asked questions

What is New York-Presbyterian/Queens's rating?

New York-Presbyterian/Queens has 5 out of 5 stars on the CMS overall hospital star rating. The average for New York hospitals is 2.8 stars.

How long is the ER wait at New York-Presbyterian/Queens?

Patients treated and sent home from the emergency department spent a median of 280 minutes there, from arrival to departure. The New York median is 200 minutes.

Does New York-Presbyterian/Queens have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is New York-Presbyterian/Queens and how do I contact it?

New York-Presbyterian/Queens is at 56-45 Main Street, Flushing, NY 11355. Phone: (718) 670-2000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.