Acute care hospital in Alamogordo, NM
Christus Southern New Mexico
2669 Scenic Drive, Alamogordo, NM 88310 · (575) 439-6100
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Christus Southern New Mexico at a glance
Christus Southern New Mexico is a non-profit acute care hospital in Alamogordo, New Mexico (Otero County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, better than the New Mexico average of 2.5.
64% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 202 minutes in the ER, worse than the New Mexico median of 169 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Otero County
- CMS Certification Number
- 320004
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 1 | 4 | 0 |
| Readmissions | 1 | 8 | 1 |
Ratings
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 65% | 69% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 64% | 66.9% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 2.9 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 2.9 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.7 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 4 / 5 | 2.6 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 367 | 501 | 611 |
Emergency room
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 202 min | 169 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 2.6% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 61% | 55.1% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 89% | 71.9% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.6% | 11.6% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 11.4% | 11.3% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 19.5% | 15.7% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 9.9% | 12.8% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 10.4% | 9.1% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 13.5% | 14.2% | 14.4% | Better |
| Readmission rate after heart failure (lower is better) | 21.8% | 21.1% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.8% | 17% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.6% | 19.5% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.6% | 5.6% | 5.8% | Average |
Safety & infections
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.6% | 4.3% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 0.93 | 1.08 | 1.00 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.79 | 0.57 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 0.94 | 0.80 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.54 | 0.36 | Better |
Other hospitals near Christus Southern New Mexico
Memorial Medical Center
2450 South Telshor Blvd, Las Cruces, NM 88011 · 39.8 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageMountain View Regional Medical Center
4311 East Lohman Avenue, Las Cruces, NM 88011 · 39.8 mi
Acute Care Hospitals · For-profit
★★★★★2Below average
Frequently asked questions
What is Christus Southern New Mexico's rating?
Christus Southern New Mexico has 3 out of 5 stars on the CMS overall hospital star rating. The average for New Mexico hospitals is 2.5 stars.
How long is the ER wait at Christus Southern New Mexico?
Patients treated and sent home from the emergency department spent a median of 202 minutes there, from arrival to departure. The New Mexico median is 169 minutes.
Does Christus Southern New Mexico have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Christus Southern New Mexico and how do I contact it?
Christus Southern New Mexico is at 2669 Scenic Drive, Alamogordo, NM 88310. Phone: (575) 439-6100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.