Acute care hospital in Las Cruces, NM

Memorial Medical Center

2450 South Telshor Blvd, Las Cruces, NM 88011 · (575) 522-8641

★★★★★2

Below average
CMS overall hospital star rating

Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Memorial Medical Center at a glance

Memorial Medical Center is a for-profit acute care hospital in Las Cruces, New Mexico (Dona Ana County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, close to the New Mexico average of 2.5.

63% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 206 minutes in the ER, worse than the New Mexico median of 169 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 4.

Facility details

Type: Acute care hospital
Ownership: Proprietary
Emergency services: Yes
Birthing-friendly designation: Yes
County: Dona Ana County
CMS Certification Number: 320018

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure group	Better	No different	Worse
Mortality (death rates)	0	7	1
Safety of care	3	3	0
Readmissions	0	7	3

Ratings

Measure	This facility	New Mexico avg.	U.S. avg.	vs. U.S.
Overall hospital star rating ⓘ (higher is better)	2 / 5	2.5 / 5	3.2 / 5	Worse

Patient survey

Patients who rated the hospital 9 or 10 out of 10: this facility vs. New Mexico and U.S. averages

Measure	This facility	New Mexico avg.	U.S. avg.	vs. U.S.
Patient survey summary rating ⓘ (higher is better)	2 / 5	2.9 / 5	3.3 / 5	Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)	62%	69%	71.7%	Worse
Patients who would definitely recommend the hospital (higher is better)	63%	66.9%	71.2%	Worse
Nurse communication (higher is better)	2 / 5	2.9 / 5	3.4 / 5	Worse
Doctor communication (higher is better)	2 / 5	2.9 / 5	3.1 / 5	Worse
Communication about medicines (higher is better)	2 / 5	2.7 / 5	2.7 / 5	Worse
Discharge information (higher is better)	2 / 5	2.6 / 5	3.3 / 5	Worse
Cleanliness (higher is better)	2 / 5	3.2 / 5	3.4 / 5	Worse
Quietness at night (higher is better)	2 / 5	3.3 / 5	3.3 / 5	Worse
Completed patient surveys	1,078	501	611

Emergency room

Median time in the ER before leaving: this facility vs. New Mexico and U.S. averages

Measure	This facility	New Mexico avg.	U.S. avg.	vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)	206 min	169 min	157 min	Worse
Patients who left the ER before being seen (lower is better)	1%	2.6%	1.7%	Better
Emergency department volume	medium

Timely care

Appropriate care for severe sepsis and septic shock: this facility vs. New Mexico and U.S. averages

Measure	This facility	New Mexico avg.	U.S. avg.	vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)	58%	55.1%	63.8%	Worse
Healthcare workers given a flu vaccine (higher is better)	71%	71.9%	74.5%	Average

Death rates (30-day)

Death rate for heart attack patients: this facility vs. New Mexico and U.S. averages

Measure	This facility	New Mexico avg.	U.S. avg.	vs. U.S.
Death rate for heart attack patients (lower is better)	12.3%	11.6%	11.8%	Average
Death rate for heart failure patients (lower is better)	13.9%	11.3%	11.1%	Worse
Death rate for pneumonia patients (lower is better)	17.7%	15.7%	15.3%	Worse
Death rate for stroke patients (lower is better)	10.1%	12.8%	12.1%	Better
Death rate for COPD patients (lower is better)	9.1%	9.1%	8.6%	Worse
Death rate for heart bypass surgery patients (lower is better)	2%	2.2%	2.4%	Better

Readmissions (30-day)

Readmission rate after heart attack: this facility vs. New Mexico and U.S. averages

Measure	This facility	New Mexico avg.	U.S. avg.	vs. U.S.
Readmission rate after heart attack (lower is better)	15.2%	14.2%	14.4%	Worse
Readmission rate after heart failure (lower is better)	23.3%	21.1%	21.4%	Worse
Readmission rate after pneumonia (lower is better)	18.1%	17%	17.3%	Average
Readmission rate after COPD (lower is better)	19.6%	19.5%	19.9%	Average
Readmission rate after heart bypass surgery (lower is better)	10.6%	11.1%	11.1%	Average

Safety & infections

Serious complications (patient safety composite): this facility vs. New Mexico and U.S. averages

Measure	This facility	New Mexico avg.	U.S. avg.	vs. U.S.
Serious complications (patient safety composite) (lower is better)	1.18	1.08	1.00	Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)	0.41	0.99	0.58	Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)	0.24	0.57	0.48	Average
Surgical site infections after colon surgery (lower is better)	0.00	0.94	0.80	Average
MRSA bloodstream infections (lower is better)	0.45	0.64	0.68	Average
C. difficile intestinal infections (lower is better)	0.23	0.54	0.36	Better

Other hospitals near Memorial Medical Center

Mountain View Regional Medical Center
4311 East Lohman Avenue, Las Cruces, NM 88011 · under 1 mi
Acute Care Hospitals · For-profit
★★★★★2Below average
Three Crosses Regional Hospital LLC
2560 Samaritan Drive, Las Cruces, NM 88001 · 12 mi
Acute Care Hospitals · For-profit
★★★★★3Average
Bhc Mesilla Valley Hospital, LLC
3751 del Rey Boulevard, Las Cruces, NM 88012 · 18.4 mi
Psychiatric · For-profit
Not rated
The Hospitals of Providence Transmountain Campus
2000 Transmountain Rd, El Paso, TX 79911 · 30.7 mi
Acute Care Hospitals · For-profit
★★★★★2Below average
Rio Vista Behavioral Health
1390 Northwestern Dr., El Paso, TX 79912 · 36.7 mi
Psychiatric · For-profit
Not rated
Peak Behavioral Health Services, LLC
5045 McNutt Road (Bldg's A, B, C & D), Santa Teresa, NM 88008 · 39 mi
Psychiatric · For-profit
Not rated

All hospitals in Las Cruces, NM · Compare side by side

Frequently asked questions

What is Memorial Medical Center's rating?

Memorial Medical Center has 2 out of 5 stars on the CMS overall hospital star rating. The average for New Mexico hospitals is 2.5 stars.

How long is the ER wait at Memorial Medical Center?

Patients treated and sent home from the emergency department spent a median of 206 minutes there, from arrival to departure. The New Mexico median is 169 minutes.

Does Memorial Medical Center have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Memorial Medical Center and how do I contact it?

Memorial Medical Center is at 2450 South Telshor Blvd, Las Cruces, NM 88011. Phone: (575) 522-8641.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.