Critical access hospital in Peterborough, NH
Monadnock Community Hospital
452 Old Street Road, Peterborough, NH 03458 · (603) 924-7191
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Monadnock Community Hospital at a glance
Monadnock Community Hospital is a non-profit critical access hospital in Peterborough, New Hampshire (Hillsborough County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the New Hampshire average of 3.2.
68% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 136 minutes in the ER, better than the New Hampshire median of 168 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Hillsborough County
- CMS Certification Number
- 301309
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 1 | 7 | 0 |
Ratings
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 77% | 73.4% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 68% | 72.5% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 3.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 3.2 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 177 | 400 | 611 |
Emergency room
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 136 min | 168 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 2.3% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 90% | 86.2% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 13.1% | 11.4% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 21.8% | 15.7% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 11.5% | 12.2% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 9.1% | 9% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 22.1% | 21.9% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.9% | 17.9% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.5% | 20.1% | 19.9% | Average |
Safety & infections
| Measure | This facility | New Hampshire avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 0.70 | 0.47 | 0.36 | Average |
Other hospitals near Monadnock Community Hospital
- ★★★★★2Below average
- ★★★★★4Above average
Athol Memorial Hospital
2033 Main Street, Athol, MA 01331 · 24 mi
Critical Access Hospitals · Non-profit
★★★★★2Below averageCatholic Medical Center
100 McGregor Street, Manchester, NH 03102 · 24.8 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageUmass Memorial Healthalliance Hospitals
60 Hospital Road, Leominster, MA 01453 · 25.7 mi
Acute Care Hospitals · Non-profit
★★★★★3Average- ★★★★★2Below average
Frequently asked questions
What is Monadnock Community Hospital's rating?
Monadnock Community Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for New Hampshire hospitals is 3.2 stars.
How long is the ER wait at Monadnock Community Hospital?
Patients treated and sent home from the emergency department spent a median of 136 minutes there, from arrival to departure. The New Hampshire median is 168 minutes.
Does Monadnock Community Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Monadnock Community Hospital and how do I contact it?
Monadnock Community Hospital is at 452 Old Street Road, Peterborough, NH 03458. Phone: (603) 924-7191.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.