Acute care hospital in Presque Isle, ME
Northern Light A R Gould Hospital
PO Box 151, Presque Isle, ME 04769 · (207) 768-4000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Northern Light A R Gould Hospital at a glance
Northern Light A R Gould Hospital is a non-profit acute care hospital in Presque Isle, Maine (Aroostook County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Maine average of 3.2.
61% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 200 minutes in the ER, worse than the Maine median of 163 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Aroostook County
- CMS Certification Number
- 200018
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 1 | 7 | 0 |
Ratings
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 65% | 72.7% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 61% | 72.1% | 71.2% | Worse |
| Nurse communication (higher is better) | 4 / 5 | 4.2 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 4 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 3.6 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.8 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 2 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 307 | 399 | 611 |
Emergency room
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 200 min | 163 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 5% | 2.6% | 1.7% | Worse |
| Emergency department volume | low |
Timely care
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 61% | 64.2% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 98% | 96.3% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 12.4% | 12.5% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 15.6% | 16.3% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 12.2% | 13.1% | 12.1% | Average |
| Death rate for COPD patients (lower is better) | 8.9% | 9.5% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.7% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.2% | 17.2% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.5% | 19.8% | 19.9% | Average |
Safety & infections
| Measure | This facility | Maine avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.10 | 0.98 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 1.66 | 0.42 | 0.36 | Average |
Other hospitals near Northern Light A R Gould Hospital
Cary Medical Center
163 Van Buren Rd, Suite 1, Caribou, ME 04736 · 15.5 mi
Acute Care Hospitals · Government
★★★★★1Much below averageHoulton Regional Hospital
20 Hartford Street, Houlton, ME 04730 · 34.9 mi
Critical Access Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Northern Light A R Gould Hospital's rating?
Northern Light A R Gould Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for Maine hospitals is 3.2 stars.
How long is the ER wait at Northern Light A R Gould Hospital?
Patients treated and sent home from the emergency department spent a median of 200 minutes there, from arrival to departure. The Maine median is 163 minutes.
Does Northern Light A R Gould Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Northern Light A R Gould Hospital and how do I contact it?
Northern Light A R Gould Hospital is at PO Box 151, Presque Isle, ME 04769. Phone: (207) 768-4000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.