Acute care hospital (Veterans Affairs) in New Orleans, LA
Southeast Louisiana Veterans Health Care System
2400 Canal Street, New Orleans, LA 70119 · (800) 935-8387
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Southeast Louisiana Veterans Health Care System at a glance
Southeast Louisiana Veterans Health Care System is a government acute care hospital (Veterans Affairs) in New Orleans, Louisiana (Orleans County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Louisiana average of 2.8.
79% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 4.
Facility details
- Type
- Acute care hospital (Veterans Affairs)
- Ownership
- Veterans Health Administration
- Emergency services
- Yes
- County
- Orleans County
- CMS Certification Number
- 19047F
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 2 | 2 | 0 |
| Safety of care | 0 | 3 | 0 |
| Readmissions | 0 | 1 | 4 |
Ratings
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 84% | 75.9% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 79% | 75.3% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.8 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 3.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 3.1 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.6 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 4.3 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 540 | 388 | 611 |
Death rates (30-day)
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 10.6% | 12.2% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 7% | 11.7% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 12.2% | 15.9% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 6.9% | 8.9% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.9% | 14.6% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 22.5% | 21.7% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 17.3% | 17.4% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.1% | 19.8% | 19.9% | Average |
Safety & infections
| Measure | This facility | Louisiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.77 | 1.01 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 2.17 | 0.71 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.25 | 0.52 | 0.48 | Average |
Other hospitals near Southeast Louisiana Veterans Health Care System
University Medical Center New Orleans
2000 Canal Street, New Orleans, LA 70112 · 1.5 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageSt Charles Surgical Hospital
1717 St Charles Ave, New Orleans, LA 70130 · 2.9 mi
Acute Care Hospitals · For-profit
Not rated- Not rated
- Not rated
- ★★★★★3Average
Ochsner Medical Center Acute
1516 Jefferson Hwy, New Orleans, LA 70121 · 4.4 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Southeast Louisiana Veterans Health Care System's rating?
Southeast Louisiana Veterans Health Care System has 3 out of 5 stars on the CMS overall hospital star rating. The average for Louisiana hospitals is 2.8 stars.
Does Southeast Louisiana Veterans Health Care System have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Southeast Louisiana Veterans Health Care System and how do I contact it?
Southeast Louisiana Veterans Health Care System is at 2400 Canal Street, New Orleans, LA 70119. Phone: (800) 935-8387.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.