Acute care hospital in Kankakee, IL
Riverside Medical Center
350 N Wall St, Kankakee, IL 60901 · (815) 933-1671
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Riverside Medical Center at a glance
Riverside Medical Center is a non-profit acute care hospital in Kankakee, Illinois (Kankakee County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Illinois average of 3.
69% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 167 minutes in the ER, close to the Illinois median of 175 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Kankakee County
- CMS Certification Number
- 140186
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 8 | 0 |
| Safety of care | 2 | 4 | 0 |
| Readmissions | 0 | 10 | 0 |
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 70% | 70.2% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 69% | 68.6% | 71.2% | Average |
| Nurse communication (higher is better) | 3 / 5 | 3.3 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 3 / 5 | 2.9 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 2.6 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 1,351 | 558 | 611 |
Emergency room
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 167 min | 175 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 0% | 2.5% | 1.7% | Better |
| Emergency department volume | high |
Timely care
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 64% | 62.6% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 96% | 83.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.1% | 11.8% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 12.8% | 10.5% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 17.5% | 15.4% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 13.9% | 11.8% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 8.2% | 8.2% | 8.6% | Average |
| Death rate for heart bypass surgery patients (lower is better) | 1.9% | 2.4% | 2.4% | Better |
Readmissions (30-day)
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.3% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 21.5% | 21.5% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.3% | 17.5% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.2% | 20.1% | 19.9% | Average |
| Readmission rate after heart bypass surgery (lower is better) | 11.3% | 11.3% | 11.1% | Average |
Safety & infections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.95 | 0.99 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.75 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.29 | 0.58 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 0.90 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.00 | 0.55 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.41 | 0.41 | 0.36 | Better |
Other hospitals near Riverside Medical Center
Presence St Marys Hospital
500 W Court St, Kankakee, IL 60901 · under 1 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageIroquois Memorial Hospital
200 Fairman Street, Watseka, IL 60970 · 23.4 mi
Critical Access Hospitals · Non-profit
Not ratedSilver Oaks Behavioral Hospital
1004 Pawlak Parkway, New Lenox, IL 60451 · 27.9 mi
Psychiatric · For-profit
Not ratedSilver Cross Hospital and Medical Centers
1900 Silver Cross Blvd, New Lenox, IL 60451 · 27.9 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageFranciscan Health Olympia & Chicago Heights
20201 S Crawford Avenue, Olympia Fields, IL 60461 · 30.6 mi
Acute Care Hospitals · Non-profit
★★★★★3Average- ★★★★★2Below average
Frequently asked questions
What is Riverside Medical Center's rating?
Riverside Medical Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for Illinois hospitals is 3 stars.
How long is the ER wait at Riverside Medical Center?
Patients treated and sent home from the emergency department spent a median of 167 minutes there, from arrival to departure. The Illinois median is 175 minutes.
Does Riverside Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Riverside Medical Center and how do I contact it?
Riverside Medical Center is at 350 N Wall St, Kankakee, IL 60901. Phone: (815) 933-1671.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.