Acute care hospital in Olympia Fields, IL
Franciscan Health Olympia & Chicago Heights
20201 S Crawford Avenue, Olympia Fields, IL 60461 · (708) 747-4000
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Franciscan Health Olympia & Chicago Heights at a glance
Franciscan Health Olympia & Chicago Heights is a non-profit acute care hospital in Olympia Fields, Illinois (Cook County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Illinois average of 3.
54% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 228 minutes in the ER, worse than the Illinois median of 175 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Church
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Cook County
- CMS Certification Number
- 140172
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 6 | 0 |
| Safety of care | 1 | 6 | 0 |
| Readmissions | 0 | 8 | 2 |
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 57% | 70.2% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 54% | 68.6% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 3.3 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 2.9 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 1 / 5 | 2.6 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 2 / 5 | 3.2 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 497 | 558 | 611 |
Emergency room
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 228 min | 175 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 2.5% | 1.7% | Better |
| Emergency department volume | high |
Timely care
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 71% | 62.6% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 75% | 83.7% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.2% | 11.8% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 9.3% | 10.5% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 15.3% | 15.4% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 9% | 11.8% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8% | 8.2% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.4% | 14.4% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 20.8% | 21.5% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.9% | 17.5% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 18.9% | 20.1% | 19.9% | Better |
| Readmission rate after heart bypass surgery (lower is better) | 11.2% | 11.3% | 11.1% | Average |
Safety & infections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.09 | 0.99 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 1.31 | 0.75 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.60 | 0.58 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 2.54 | 0.90 | 0.80 | Worse |
| MRSA bloodstream infections (lower is better) | 0.00 | 0.55 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.27 | 0.41 | 0.36 | Better |
Other hospitals near Franciscan Health Olympia & Chicago Heights
Ingalls Memorial Hospital
1 Ingalls Drive, Harvey, IL 60426 · 6.4 mi
Acute Care Hospitals · For-profit
★★★★★2Below average- ★★★★★3Average
Franciscan Health Munster
701 Superior Ave, Munster, IN 46321 · 9.6 mi
Acute Care Hospitals · Non-profit
★★★★★3Average- ★★★★★2Below average
Palos Community Hospital
12251 South 80th Avenue, Palos Heights, IL 60463 · 11.1 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageRoseland Community Hospital
45 W 111th Street, Chicago, IL 60628 · 12.3 mi
Acute Care Hospitals · Non-profit
★★★★★1Much below average
Frequently asked questions
What is Franciscan Health Olympia & Chicago Heights's rating?
Franciscan Health Olympia & Chicago Heights has 3 out of 5 stars on the CMS overall hospital star rating. The average for Illinois hospitals is 3 stars.
How long is the ER wait at Franciscan Health Olympia & Chicago Heights?
Patients treated and sent home from the emergency department spent a median of 228 minutes there, from arrival to departure. The Illinois median is 175 minutes.
Does Franciscan Health Olympia & Chicago Heights have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Franciscan Health Olympia & Chicago Heights and how do I contact it?
Franciscan Health Olympia & Chicago Heights is at 20201 S Crawford Avenue, Olympia Fields, IL 60461. Phone: (708) 747-4000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.