Acute care hospital in Palos Heights, IL
Palos Community Hospital
12251 South 80th Avenue, Palos Heights, IL 60463 · (708) 923-4000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Palos Community Hospital at a glance
Palos Community Hospital is a non-profit acute care hospital in Palos Heights, Illinois (Cook County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Illinois average of 3.
71% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 252 minutes in the ER, worse than the Illinois median of 175 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 4 and worse on 5.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Cook County
- CMS Certification Number
- 140062
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 3 | 5 | 0 |
| Safety of care | 1 | 6 | 1 |
| Readmissions | 0 | 7 | 4 |
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 70% | 70.2% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 71% | 68.6% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 3.3 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 2.9 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 2.6 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 3 / 5 | 3.2 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 1,030 | 558 | 611 |
Emergency room
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 252 min | 175 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 3% | 2.5% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 58% | 62.6% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 92% | 83.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.1% | 11.8% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 8.3% | 10.5% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 14.3% | 15.4% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 8.6% | 11.8% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 6.1% | 8.2% | 8.6% | Better |
| Death rate for heart bypass surgery patients (lower is better) | 2% | 2.4% | 2.4% | Better |
Readmissions (30-day)
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 12.9% | 14.4% | 14.4% | Better |
| Readmission rate after heart failure (lower is better) | 21.2% | 21.5% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18.7% | 17.5% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 21.5% | 20.1% | 19.9% | Worse |
| Readmission rate after hip/knee replacement (lower is better) | 6.2% | 6% | 5.8% | Worse |
| Readmission rate after heart bypass surgery (lower is better) | 9% | 11.3% | 11.1% | Better |
Safety & infections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.5% | 4.2% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 1.28 | 0.99 | 1.00 | Worse |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.50 | 0.75 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.73 | 0.58 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.49 | 0.90 | 0.80 | Average |
| Surgical site infections after abdominal hysterectomy (lower is better) | 0.81 | 0.90 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 1.05 | 0.55 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.54 | 0.41 | 0.36 | Better |
Other hospitals near Palos Community Hospital
Advocate Christ Hospital & Medical Center
4440 W 95th Street, Oak Lawn, IL 60453 · 4.1 mi
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★★★★★3AverageOsf Little Company of Mary Medical Center
2800 W 95th St, Evergreen Park, IL 60805 · 6.1 mi
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★★★★★2Below averageIngalls Memorial Hospital
1 Ingalls Drive, Harvey, IL 60426 · 7.9 mi
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★★★★★2Below average- ★★★★★2Below average
Roseland Community Hospital
45 W 111th Street, Chicago, IL 60628 · 9.1 mi
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★★★★★1Much below averageUchicago Medicine Adventhealth la Grange
5101 S Willow Springs Rd, La Grange, IL 60525 · 9.2 mi
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★★★★★5Much above average
Frequently asked questions
What is Palos Community Hospital's rating?
Palos Community Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for Illinois hospitals is 3 stars.
How long is the ER wait at Palos Community Hospital?
Patients treated and sent home from the emergency department spent a median of 252 minutes there, from arrival to departure. The Illinois median is 175 minutes.
Does Palos Community Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Palos Community Hospital and how do I contact it?
Palos Community Hospital is at 12251 South 80th Avenue, Palos Heights, IL 60463. Phone: (708) 923-4000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.