Acute care hospital in Chicago, IL

Holy Cross Hospital

2701 W 68th Street, Chicago, IL 60629 · (773) 884-9000

★★★★★2
Below average
CMS overall hospital star rating
  • Patient survey★★★★★1

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Holy Cross Hospital at a glance

Holy Cross Hospital is a non-profit acute care hospital in Chicago, Illinois (Cook County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Illinois average of 3.

44% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 173 minutes in the ER, close to the Illinois median of 175 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
County
Cook County
CMS Certification Number
140133

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)140
Safety of care140
Readmissions041

Ratings

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)2 / 53 / 53.2 / 5Worse

Patient survey

This facility50%Illinois average70.2%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)1 / 53.1 / 53.3 / 5Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)50%70.2%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)44%68.6%71.2%Worse
Nurse communication (higher is better)1 / 53.3 / 53.4 / 5Worse
Doctor communication (higher is better)2 / 52.9 / 53.1 / 5Worse
Communication about medicines (higher is better)1 / 52.6 / 52.7 / 5Worse
Discharge information (higher is better)1 / 53.2 / 53.3 / 5Worse
Cleanliness (higher is better)2 / 53.2 / 53.4 / 5Worse
Quietness at night (higher is better)1 / 53.2 / 53.3 / 5Worse
Completed patient surveys208558611

Emergency room

This facility173 minIllinois average175 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)173 min175 min157 minWorse
Patients who left the ER before being seen (lower is better)1%2.5%1.7%Better
Emergency department volumemedium

Timely care

This facility57%Illinois average62.6%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)57%62.6%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)96%83.7%74.5%Better

Death rates (30-day)

This facility9.5%Illinois average10.5%U.S. average11.1%
Death rate for heart failure patients: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Death rate for heart failure patients (lower is better)9.5%10.5%11.1%Better
Death rate for pneumonia patients (lower is better)16.8%15.4%15.3%Worse
Death rate for stroke patients (lower is better)9.8%11.8%12.1%Better
Death rate for COPD patients (lower is better)7%8.2%8.6%Better

Readmissions (30-day)

This facility23.3%Illinois average21.5%U.S. average21.4%
Readmission rate after heart failure: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Readmission rate after heart failure (lower is better)23.3%21.5%21.4%Worse
Readmission rate after pneumonia (lower is better)16.9%17.5%17.3%Average
Readmission rate after COPD (lower is better)21.7%20.1%19.9%Worse

Safety & infections

This facility0.93Illinois average0.99U.S. average1.00
Serious complications (patient safety composite): this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)0.930.991.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)3.390.750.58Worse
MRSA bloodstream infections (lower is better)0.000.550.68Average
C. difficile intestinal infections (lower is better)0.090.410.36Better

Other hospitals near Holy Cross Hospital

  1. St Bernard Hospital

    326 W 64th St, Chicago, IL 60621 · 3.7 mi

    Acute Care Hospitals · Non-profit

    ★★★★★1Much below average
  2. Osf Little Company of Mary Medical Center

    2800 W 95th St, Evergreen Park, IL 60805 · 3.7 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average
  3. Advocate Christ Hospital & Medical Center

    4440 W 95th Street, Oak Lawn, IL 60453 · 4.7 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average
  4. Saint Anthony Hospital

    2875 West 19th Street, Chicago, IL 60623 · 5 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average
  5. Mt Sinai Hospital Medical Center

    15th Street at California, Chicago, IL 60608 · 5.4 mi

    Acute Care Hospitals · Non-profit

    ★★★★★1Much below average
  6. The University of Chicago Medical Center

    5841 South Maryland, Chicago, IL 60637 · 5.6 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average

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Frequently asked questions

What is Holy Cross Hospital's rating?

Holy Cross Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for Illinois hospitals is 3 stars.

How long is the ER wait at Holy Cross Hospital?

Patients treated and sent home from the emergency department spent a median of 173 minutes there, from arrival to departure. The Illinois median is 175 minutes.

Does Holy Cross Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Holy Cross Hospital and how do I contact it?

Holy Cross Hospital is at 2701 W 68th Street, Chicago, IL 60629. Phone: (773) 884-9000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.