Critical access hospital in Lakeport, CA
Sutter Lakeside Hospital
5176 Hill Road East, Lakeport, CA 95453 · (707) 262-5000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Sutter Lakeside Hospital at a glance
Sutter Lakeside Hospital is a non-profit critical access hospital in Lakeport, California (Lake County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the California average of 3.1.
76% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 131 minutes in the ER, better than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Lake County
- CMS Certification Number
- 051329
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 1 | 5 | 0 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 79% | 67.6% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 76% | 68.6% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 2.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.4 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 5 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 2.2 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 209 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 131 min | 182 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 2.2% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 63% | 68.8% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 83% | 70% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 10.7% | 10.3% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 14.2% | 14.5% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 8.7% | 8.2% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.9% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.3% | 17.7% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 19.7% | 19.9% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 6.3% | 5.6% | 5.8% | Worse |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.8% | 4.1% | 4.2% | Better |
| C. difficile intestinal infections (lower is better) | 1.25 | 0.38 | 0.36 | Average |
Other hospitals near Sutter Lakeside Hospital
Adventist Health Clearlake
15630 18th Ave - Hwy 53, Clearlake, CA 95422 · 16.6 mi
Critical Access Hospitals · Non-profit
★★★★★2Below averageAdventist Health Ukiah Valley
275 Hospital Drive, Ukiah, CA 95482 · 17.8 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageHealdsburg Hospital
1375 University Avenue, Healdsburg, CA 95448 · 29.4 mi
Critical Access Hospitals · Non-profit
Not ratedAdventist Health Howard Memorial
1 Marcela Dr, Willits, CA 95490 · 37 mi
Critical Access Hospitals · Non-profit
★★★★★5Much above averageSutter Santa Rosa Regional Hospital
30 Mark West Springs Road, Santa Rosa, CA 95403 · 38.8 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageKaiser Foundation Hospital-Santa Rosa
401 Bicentennial Way, Santa Rosa, CA 95403 · 38.8 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Sutter Lakeside Hospital's rating?
Sutter Lakeside Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Sutter Lakeside Hospital?
Patients treated and sent home from the emergency department spent a median of 131 minutes there, from arrival to departure. The California median is 182 minutes.
Does Sutter Lakeside Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Sutter Lakeside Hospital and how do I contact it?
Sutter Lakeside Hospital is at 5176 Hill Road East, Lakeport, CA 95453. Phone: (707) 262-5000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.