Acute care hospital in Santa Rosa, CA
Sutter Santa Rosa Regional Hospital
30 Mark West Springs Road, Santa Rosa, CA 95403 · (707) 576-4000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Sutter Santa Rosa Regional Hospital at a glance
Sutter Santa Rosa Regional Hospital is a non-profit acute care hospital in Santa Rosa, California (Sonoma County).
CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the California average of 3.1.
79% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 212 minutes in the ER, worse than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Other
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Sonoma County
- CMS Certification Number
- 050291
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 6 | 0 |
| Safety of care | 1 | 6 | 0 |
| Readmissions | 1 | 8 | 1 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 5 / 5 | 3.1 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 76% | 67.6% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 79% | 68.6% | 71.2% | Better |
| Nurse communication (higher is better) | 3 / 5 | 2.9 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 2.7 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.4 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 3.5 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 2.2 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 752 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 212 min | 182 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 2.2% | 1.7% | Worse |
| Emergency department volume | high |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 63% | 68.8% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 73% | 70% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.8% | 11.6% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 10.5% | 10.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 14% | 14.5% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 11.6% | 11.6% | 12.1% | Average |
| Death rate for COPD patients (lower is better) | 6.8% | 8.2% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.1% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 21% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.2% | 17.7% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 19.8% | 19.9% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.3% | 5.6% | 5.8% | Better |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.1% | 4.1% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 1.03 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.57 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.63 | 0.54 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 0.81 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.30 | 0.78 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.16 | 0.38 | 0.36 | Better |
Other hospitals near Sutter Santa Rosa Regional Hospital
Kaiser Foundation Hospital-Santa Rosa
401 Bicentennial Way, Santa Rosa, CA 95403 · under 1 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageAurora Behavioral Healthcare-Santa Rosa, LLC
1287 Fulton Road, Santa Rosa, CA 95401 · 4.5 mi
Psychiatric · For-profit
Not ratedProvidence Santa Rosa Memorial Hospital
1165 Montgomery Dr, Santa Rosa, CA 95405 · 6.5 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageHealdsburg Hospital
1375 University Avenue, Healdsburg, CA 95448 · 11 mi
Critical Access Hospitals · Non-profit
Not ratedAdventist Health St Helena
10 Woodland Road, Saint Helena, CA 94574 · 19.1 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averagePetaluma Valley Hospital
400 N McDowell Blvd, Petaluma, CA 94954 · 21.4 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Sutter Santa Rosa Regional Hospital's rating?
Sutter Santa Rosa Regional Hospital has 5 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Sutter Santa Rosa Regional Hospital?
Patients treated and sent home from the emergency department spent a median of 212 minutes there, from arrival to departure. The California median is 182 minutes.
Does Sutter Santa Rosa Regional Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Sutter Santa Rosa Regional Hospital and how do I contact it?
Sutter Santa Rosa Regional Hospital is at 30 Mark West Springs Road, Santa Rosa, CA 95403. Phone: (707) 576-4000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.