Acute care hospital in Palmdale, CA

Palmdale Regional Medical Center

38600 Medical Center Drive, Palmdale, CA 93552 · (661) 382-5000

★★★★★3
Average
CMS overall hospital star rating
  • Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Palmdale Regional Medical Center at a glance

Palmdale Regional Medical Center is a for-profit acute care hospital in Palmdale, California (Los Angeles County).

CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the California average of 3.1.

66% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 142 minutes in the ER, better than the California median of 182 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Proprietary
Emergency services
Yes
County
Los Angeles County
CMS Certification Number
050204

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)070
Safety of care250
Readmissions151

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)3 / 53.1 / 53.2 / 5Average

Patient survey

This facility68%California average67.6%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)2 / 52.9 / 53.3 / 5Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)68%67.6%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)66%68.6%71.2%Worse
Nurse communication (higher is better)2 / 52.9 / 53.4 / 5Worse
Doctor communication (higher is better)2 / 52.7 / 53.1 / 5Worse
Communication about medicines (higher is better)2 / 52.4 / 52.7 / 5Worse
Discharge information (higher is better)2 / 53.1 / 53.3 / 5Worse
Cleanliness (higher is better)3 / 53.5 / 53.4 / 5Average
Quietness at night (higher is better)3 / 52.2 / 53.3 / 5Average
Completed patient surveys519768611

Emergency room

This facility142 minCalifornia average182 minU.S. average157 min
Median time in the ER before leaving: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)142 min182 min157 minBetter
Patients who left the ER before being seen (lower is better)1%2.2%1.7%Better
Emergency department volumevery high

Timely care

This facility59%California average68.8%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)59%68.8%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)63%70%74.5%Worse

Death rates (30-day)

This facility11.1%California average11.6%U.S. average11.8%
Death rate for heart attack patients: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.1%11.6%11.8%Better
Death rate for heart failure patients (lower is better)9.9%10.3%11.1%Better
Death rate for pneumonia patients (lower is better)16.4%14.5%15.3%Worse
Death rate for stroke patients (lower is better)11.6%11.6%12.1%Average
Death rate for COPD patients (lower is better)7.6%8.2%8.6%Better

Readmissions (30-day)

This facility14.3%California average14.4%U.S. average14.4%
Readmission rate after heart attack: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)14.3%14.4%14.4%Average
Readmission rate after heart failure (lower is better)22.8%21.4%21.4%Worse
Readmission rate after pneumonia (lower is better)16.3%17.7%17.3%Better
Readmission rate after COPD (lower is better)20.7%19.9%19.9%Average
Readmission rate after hip/knee replacement (lower is better)5.5%5.6%5.8%Better

Safety & infections

This facility3.8%California average4.1%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)3.8%4.1%4.2%Better
Serious complications (patient safety composite) (lower is better)0.860.961.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.000.570.58Better
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.350.540.48Average
Surgical site infections after colon surgery (lower is better)0.000.810.80Average
MRSA bloodstream infections (lower is better)0.350.780.68Average
C. difficile intestinal infections (lower is better)0.160.380.36Better

Other hospitals near Palmdale Regional Medical Center

  1. Antelope Valley Hospital

    1600 W Ave J, Lancaster, CA 93534 · 11.7 mi

    Acute Care Hospitals · Government

    ★★★★★1Much below average
  2. Lac/Olive View-UCLA Medical Center

    14445 Olive View Drive, Sylmar, CA 91342 · 26.9 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average
  3. Aurora Las Encinas

    2900 E del Mar Blvd, Pasadena, CA 91107 · 29.5 mi

    Psychiatric · For-profit

    Not rated
  4. Usc Verdugo Hills Hospital

    1812 Verdugo Blvd, Glendale, CA 91208 · 30 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  5. Pacifica Hospital of the Valley

    9449 San Fernando Rd, Sun Valley, CA 91352 · 31.1 mi

    Acute Care Hospitals · For-profit

    Not rated
  6. Glendale Adventist Medical Center

    1509 E Wilson Terrace, Glendale, CA 91206 · 31.1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average

All hospitals in Palmdale, CA · Compare side by side

Frequently asked questions

What is Palmdale Regional Medical Center's rating?

Palmdale Regional Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.

How long is the ER wait at Palmdale Regional Medical Center?

Patients treated and sent home from the emergency department spent a median of 142 minutes there, from arrival to departure. The California median is 182 minutes.

Does Palmdale Regional Medical Center have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Palmdale Regional Medical Center and how do I contact it?

Palmdale Regional Medical Center is at 38600 Medical Center Drive, Palmdale, CA 93552. Phone: (661) 382-5000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.