Acute care hospital in Sylmar, CA
Lac/Olive View-UCLA Medical Center
14445 Olive View Drive, Sylmar, CA 91342 · (818) 364-1555
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Lac/Olive View-UCLA Medical Center at a glance
Lac/Olive View-UCLA Medical Center is a non-profit acute care hospital in Sylmar, California (Los Angeles County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the California average of 3.1.
73% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 320 minutes in the ER, worse than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Other
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Los Angeles County
- CMS Certification Number
- 050040
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 1 | 6 | 0 |
| Readmissions | 1 | 5 | 0 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 72% | 67.6% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 73% | 68.6% | 71.2% | Average |
| Nurse communication (higher is better) | 3 / 5 | 2.9 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 2.4 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 2 / 5 | 2.2 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 500 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 320 min | 182 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 4% | 2.2% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 56% | 68.8% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 56% | 70% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 9.1% | 10.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 15.1% | 14.5% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 8% | 11.6% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8.8% | 8.2% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.3% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.1% | 17.7% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.9% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.14 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.23 | 0.57 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 1.00 | 0.54 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 0.81 | 0.80 | Better |
| MRSA bloodstream infections (lower is better) | 0.40 | 0.78 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.31 | 0.38 | 0.36 | Better |
Other hospitals near Lac/Olive View-UCLA Medical Center
Pacifica Hospital of the Valley
9449 San Fernando Rd, Sun Valley, CA 91352 · 6.7 mi
Acute Care Hospitals · For-profit
Not ratedKaiser Foundation Hospital - Panorama City
13652 Cantara St, Panorama City, CA 91402 · 8 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageMission Community Hospital
14850 Roscoe Blvd, Panorama City, CA 91402 · 8 mi
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★★★★★3AverageValley Presbyterian Hospital
15107 Vanowen St, Van Nuys, CA 91405 · 9.4 mi
Acute Care Hospitals · Non-profit
★★★★★1Much below averageNorthridge Hospital Medical Center
18300 Roscoe Blvd, Northridge, CA 91325 · 9.9 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageProvidence Saint Joseph Medical Ctr
501 South Buena Vista Street, Burbank, CA 91505 · 10.6 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Lac/Olive View-UCLA Medical Center's rating?
Lac/Olive View-UCLA Medical Center has 2 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Lac/Olive View-UCLA Medical Center?
Patients treated and sent home from the emergency department spent a median of 320 minutes there, from arrival to departure. The California median is 182 minutes.
Does Lac/Olive View-UCLA Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Lac/Olive View-UCLA Medical Center and how do I contact it?
Lac/Olive View-UCLA Medical Center is at 14445 Olive View Drive, Sylmar, CA 91342. Phone: (818) 364-1555.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.