Acute care hospital in Whittier, CA
Pih Health Hospital-Whittier
12401 Washington Blvd, Whittier, CA 90602 · (562) 698-0811
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Pih Health Hospital-Whittier at a glance
Pih Health Hospital-Whittier is a non-profit acute care hospital in Whittier, California (Los Angeles County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the California average of 3.1.
79% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 237 minutes in the ER, worse than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Los Angeles County
- CMS Certification Number
- 050169
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 8 | 0 |
| Safety of care | 3 | 5 | 0 |
| Readmissions | 0 | 9 | 2 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 76% | 67.6% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 79% | 68.6% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 2.4 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 2.2 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 2,178 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 237 min | 182 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 5% | 2.2% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 59% | 68.8% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 68% | 70% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.3% | 11.6% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 8.9% | 10.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 13.9% | 14.5% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 10.1% | 11.6% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 7.4% | 8.2% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 13.7% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.4% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18.3% | 17.7% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 18.4% | 19.9% | 19.9% | Better |
| Readmission rate after hip/knee replacement (lower is better) | 7% | 5.6% | 5.8% | Worse |
| Readmission rate after heart bypass surgery (lower is better) | 10.6% | 11.2% | 11.1% | Average |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.3% | 4.1% | 4.2% | Average |
| Serious complications (patient safety composite) (lower is better) | 1.08 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.82 | 0.57 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.59 | 0.54 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 1.39 | 0.81 | 0.80 | Average |
| Surgical site infections after abdominal hysterectomy (lower is better) | 0.45 | 0.79 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 0.47 | 0.78 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.50 | 0.38 | 0.36 | Better |
Other hospitals near Pih Health Hospital-Whittier
Whittier Hospital Medical Center
9080 Colima Rd, Whittier, CA 90605 · 1.5 mi
Acute Care Hospitals · For-profit
★★★★★4Above averageGreater El Monte Community Hospital
1701 Santa Anita Ave, South El Monte, CA 91733 · 5.3 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageDept of State Hospitals - Metropolitan - Psy
11401 S Norwalk Blvd, Norwalk, CA 90650 · 5.7 mi
Psychiatric · Government
Not ratedCoast Plaza Hospital
13100 Studerbaker Road, Norwalk, CA 90650 · 5.7 mi
Acute Care Hospitals · For-profit
★★★★★1Much below averageAdventist Health White Memorial Montebello
309 W Beverly Blvd, Montebello, CA 90640 · 5.8 mi
Acute Care Hospitals · Non-profit
★★★★★3AveragePih Health Downey Hospital
11500 Brookshire Avenue, Downey, CA 90241 · 6.6 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Pih Health Hospital-Whittier's rating?
Pih Health Hospital-Whittier has 4 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Pih Health Hospital-Whittier?
Patients treated and sent home from the emergency department spent a median of 237 minutes there, from arrival to departure. The California median is 182 minutes.
Does Pih Health Hospital-Whittier have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Pih Health Hospital-Whittier and how do I contact it?
Pih Health Hospital-Whittier is at 12401 Washington Blvd, Whittier, CA 90602. Phone: (562) 698-0811.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.