Acute care hospital in Norwalk, CA
Coast Plaza Hospital
13100 Studerbaker Road, Norwalk, CA 90650 · (562) 868-3751
CMS overall hospital star rating
- Patient survey★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Coast Plaza Hospital at a glance
Coast Plaza Hospital is a for-profit acute care hospital in Norwalk, California (Los Angeles County).
CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the California average of 3.1.
41% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 157 minutes in the ER, better than the California median of 182 minutes.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- County
- Los Angeles County
- CMS Certification Number
- 050771
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 0 | 3 | 0 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 1 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 42% | 67.6% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 41% | 68.6% | 71.2% | Worse |
| Nurse communication (higher is better) | 1 / 5 | 2.9 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 1 / 5 | 2.7 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 1 / 5 | 2.4 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 1 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 1 / 5 | 3.5 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 1 / 5 | 2.2 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 119 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 157 min | 182 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 3% | 2.2% | 1.7% | Worse |
| Emergency department volume | low |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 42% | 68.8% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 40% | 70% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 10.7% | 10.3% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 13.7% | 14.5% | 15.3% | Better |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.8% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18.4% | 17.7% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 19.4% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.90 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.57 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.57 | 0.54 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.30 | 0.38 | 0.36 | Better |
Other hospitals near Coast Plaza Hospital
Dept of State Hospitals - Metropolitan - Psy
11401 S Norwalk Blvd, Norwalk, CA 90650 · under 1 mi
Psychiatric · Government
Not rated- Not rated
Lac/Rancho Los Amigos National Rehabilitation Ctr
7601 East Imperial Highway, Downey, CA 90242 · 3.5 mi
Acute Care Hospitals · Government
★★★★★3AverageKaiser Foundation Hospital - Downey
9333 Imperial Highway, Downey, CA 90242 · 3.5 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averagePih Health Downey Hospital
11500 Brookshire Avenue, Downey, CA 90241 · 3.5 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageLa Palma Intercommunity Hospital
7901 Walker Street, La Palma, CA 90623 · 4.7 mi
Acute Care Hospitals · For-profit
★★★★★3Average
Frequently asked questions
What is Coast Plaza Hospital's rating?
Coast Plaza Hospital has 1 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Coast Plaza Hospital?
Patients treated and sent home from the emergency department spent a median of 157 minutes there, from arrival to departure. The California median is 182 minutes.
Does Coast Plaza Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Coast Plaza Hospital and how do I contact it?
Coast Plaza Hospital is at 13100 Studerbaker Road, Norwalk, CA 90650. Phone: (562) 868-3751.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.