Acute care hospital in Riverside, CA

Parkview Community Hospital Medical Center

3865 Jackson Street, Riverside, CA 92503 · (951) 688-2211

★★★★★3
Average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Parkview Community Hospital Medical Center at a glance

Parkview Community Hospital Medical Center is a for-profit acute care hospital in Riverside, California (Riverside County).

CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the California average of 3.1.

64% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 172 minutes in the ER, better than the California median of 182 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Proprietary
Emergency services
Yes
Birthing-friendly designation
Yes
County
Riverside County
CMS Certification Number
050102

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)040
Safety of care130
Readmissions041

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)3 / 53.1 / 53.2 / 5Average

Patient survey

This facility69%California average67.6%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 52.9 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)69%67.6%71.7%Average
Patients who would definitely recommend the hospital (higher is better)64%68.6%71.2%Worse
Nurse communication (higher is better)3 / 52.9 / 53.4 / 5Average
Doctor communication (higher is better)2 / 52.7 / 53.1 / 5Worse
Communication about medicines (higher is better)2 / 52.4 / 52.7 / 5Worse
Discharge information (higher is better)3 / 53.1 / 53.3 / 5Average
Cleanliness (higher is better)4 / 53.5 / 53.4 / 5Better
Quietness at night (higher is better)2 / 52.2 / 53.3 / 5Worse
Completed patient surveys391768611

Emergency room

This facility172 minCalifornia average182 minU.S. average157 min
Median time in the ER before leaving: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)172 min182 min157 minWorse
Patients who left the ER before being seen (lower is better)1%2.2%1.7%Better
Emergency department volumehigh

Timely care

This facility66%California average68.8%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)66%68.8%63.8%Average
Healthcare workers given a flu vaccine (higher is better)80%70%74.5%Better

Death rates (30-day)

This facility11.4%California average10.3%U.S. average11.1%
Death rate for heart failure patients: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Death rate for heart failure patients (lower is better)11.4%10.3%11.1%Average
Death rate for pneumonia patients (lower is better)15.7%14.5%15.3%Average
Death rate for stroke patients (lower is better)12.6%11.6%12.1%Average
Death rate for COPD patients (lower is better)8.1%8.2%8.6%Better

Readmissions (30-day)

This facility21.3%California average21.4%U.S. average21.4%
Readmission rate after heart failure: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Readmission rate after heart failure (lower is better)21.3%21.4%21.4%Average
Readmission rate after pneumonia (lower is better)16.8%17.7%17.3%Average
Readmission rate after COPD (lower is better)19.6%19.9%19.9%Average
Readmission rate after hip/knee replacement (lower is better)5.7%5.6%5.8%Average

Safety & infections

This facility0.94California average0.96U.S. average1.00
Serious complications (patient safety composite): this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)0.940.961.00Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.390.540.48Average
MRSA bloodstream infections (lower is better)0.000.780.68Average
C. difficile intestinal infections (lower is better)0.520.380.36Average

Other hospitals near Parkview Community Hospital Medical Center

  1. Kaiser Foundation Hospital, Riverside

    10800 Magnolia Avenue, Riverside, CA 92505 · 3.9 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  2. Pacific Grove Hospital

    5900 Brockton Ave, Riverside, CA 92506 · 6.1 mi

    Psychiatric · For-profit

    Not rated
  3. Corona Regional Medical Center

    800 South Main Street, Corona, CA 92882 · 8.6 mi

    Acute Care Hospitals · For-profit

    ★★★★★3Average
  4. Riverside Community Hospital

    4445 Magnolia Avenue, Riverside, CA 92501 · 9.1 mi

    Acute Care Hospitals · For-profit

    ★★★★★2Below average
  5. Arrowhead Regional Medical Center

    400 North Pepper Avenue, Colton, CA 92324 · 14.1 mi

    Acute Care Hospitals · Government

    ★★★★★2Below average
  6. Kaiser Foundation Hospital Fontana/Ontario

    9961 Sierra Ave, Fontana, CA 92335 · 14.2 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average

All hospitals in Riverside, CA · Compare side by side

Frequently asked questions

What is Parkview Community Hospital Medical Center's rating?

Parkview Community Hospital Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.

How long is the ER wait at Parkview Community Hospital Medical Center?

Patients treated and sent home from the emergency department spent a median of 172 minutes there, from arrival to departure. The California median is 182 minutes.

Does Parkview Community Hospital Medical Center have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Parkview Community Hospital Medical Center and how do I contact it?

Parkview Community Hospital Medical Center is at 3865 Jackson Street, Riverside, CA 92503. Phone: (951) 688-2211.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.