Acute care hospital in Colton, CA
Arrowhead Regional Medical Center
400 North Pepper Avenue, Colton, CA 92324 · (909) 580-1000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Arrowhead Regional Medical Center at a glance
Arrowhead Regional Medical Center is a government acute care hospital in Colton, California (San Bernardino County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the California average of 3.1.
73% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 204 minutes in the ER, worse than the California median of 182 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - Local
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- San Bernardino County
- CMS Certification Number
- 050245
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 2 | 4 | 0 |
| Readmissions | 0 | 6 | 1 |
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 70% | 67.6% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 73% | 68.6% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 4 / 5 | 2.4 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 3 / 5 | 3.1 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 2 / 5 | 3.5 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 2 / 5 | 2.2 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 328 | 768 | 611 |
Emergency room
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 204 min | 182 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 2.2% | 1.7% | Better |
| Emergency department volume | very high |
Timely care
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 72% | 68.8% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 75% | 70% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.2% | 11.6% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 8.9% | 10.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 14.3% | 14.5% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 17.7% | 11.6% | 12.1% | Worse |
Readmissions (30-day)
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.5% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 20.8% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18.3% | 17.7% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 20% | 19.9% | 19.9% | Average |
Safety & infections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.88 | 0.96 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.73 | 0.57 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.86 | 0.54 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.24 | 0.81 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.79 | 0.78 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.35 | 0.38 | 0.36 | Better |
Other hospitals near Arrowhead Regional Medical Center
Loma Linda University Medical Center
11234 Anderson St, Loma Linda, CA 92354 · 2.5 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageLoma Linda University Children's Hospital
11234 Anderson Street Suite A, Loma Linda, CA 92354 · 2.5 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageRiverside Community Hospital
4445 Magnolia Avenue, Riverside, CA 92501 · 5.6 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageCommunity Hospital of San Bernardino
1805 Medical Center Drive, San Bernardino, CA 92411 · 6.5 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageRedlands Community Hospital
350 Terracina Blvd, Redlands, CA 92373 · 7.3 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average- Not rated
Frequently asked questions
What is Arrowhead Regional Medical Center's rating?
Arrowhead Regional Medical Center has 2 out of 5 stars on the CMS overall hospital star rating. The average for California hospitals is 3.1 stars.
How long is the ER wait at Arrowhead Regional Medical Center?
Patients treated and sent home from the emergency department spent a median of 204 minutes there, from arrival to departure. The California median is 182 minutes.
Does Arrowhead Regional Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Arrowhead Regional Medical Center and how do I contact it?
Arrowhead Regional Medical Center is at 400 North Pepper Avenue, Colton, CA 92324. Phone: (909) 580-1000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.