hospice in Roanoke, VA
Heartland Hospice (Roanoke)
2840 Electric Rd SW, Suite 106A, Roanoke, VA 24018 · (540) 725-7600
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heartland Hospice (Roanoke) at a glance
Heartland Hospice (Roanoke) is a for-profit hospice in Roanoke, Virginia (Roanoke County).
CMS gives it 2 out of 5 stars on its family caregiver survey star rating, worse than the Virginia average of 3.5.
75% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 88 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- October 9, 2015
- County
- Roanoke County
- CMS Certification Number
- 491617
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 2 / 5 | 3.5 / 5 | 3.7 / 5 | Worse |
Family survey
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 76% | 80.9% | 82.7% | Worse |
| Families who would definitely recommend the hospice (higher is better) | 75% | 83% | 84.9% | Worse |
| Patient always got help for pain and symptoms (higher is better) | 68% | 75.8% | 76.4% | Worse |
| Hospice team always provided timely help (higher is better) | 70% | 76.4% | 77.8% | Worse |
| Patient always treated with respect (higher is better) | 89% | 90.2% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 74% | 81.3% | 81.7% | Worse |
| Right amount of emotional and spiritual support (higher is better) | 83% | 89.9% | 91% | Worse |
Quality of care
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 94.6% | 95.7% | 92.5% | Average |
| Visits from staff in the last days of life (higher is better) | 65.1% | 59.8% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 10 | 9.2 | 8.9 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 88 | 80 | 67 |
Where this hospice provides care
Other hospices near Heartland Hospice (Roanoke)
- ★★★★★4Above average
- ★★★★★4Above average
- Not rated
- ★★★★★4Above average
- ★★★★★5Much above average
- ★★★★★5Much above average
Frequently asked questions
What is Heartland Hospice (Roanoke)'s rating?
Heartland Hospice (Roanoke) has 2 out of 5 stars on the CMS family caregiver survey star rating. The average for Virginia hospices is 3.5 stars.
Where is Heartland Hospice (Roanoke) and how do I contact it?
Heartland Hospice (Roanoke) is at 2840 Electric Rd SW, Suite 106A, Roanoke, VA 24018. Phone: (540) 725-7600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.