hospice in Rocky Mount, VA
Carilion Franklin Memorial Hospital
453 S Main St, Rocky Mount, VA 24151 · (540) 224-4800
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Carilion Franklin Memorial Hospital at a glance
Carilion Franklin Memorial Hospital is a non-profit hospice in Rocky Mount, Virginia (Franklin County).
CMS gives it 5 out of 5 stars on its family caregiver survey star rating, better than the Virginia average of 3.5.
91% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 36 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- Non-Profit
- Medicare-certified since
- June 29, 1994
- County
- Franklin County
- CMS Certification Number
- 491520
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 5 / 5 | 3.5 / 5 | 3.7 / 5 | Better |
Family survey
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 84% | 80.9% | 82.7% | Average |
| Families who would definitely recommend the hospice (higher is better) | 91% | 83% | 84.9% | Better |
| Patient always got help for pain and symptoms (higher is better) | 84% | 75.8% | 76.4% | Better |
| Hospice team always provided timely help (higher is better) | 86% | 76.4% | 77.8% | Better |
| Patient always treated with respect (higher is better) | 96% | 90.2% | 91.3% | Better |
| Hospice team always communicated well (higher is better) | 89% | 81.3% | 81.7% | Better |
| Right amount of emotional and spiritual support (higher is better) | 94% | 89.9% | 91% | Average |
Quality of care
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 83.9% | 95.7% | 92.5% | Worse |
| Visits from staff in the last days of life (higher is better) | 42.6% | 59.8% | 56.3% | Worse |
| Hospice Care Index (0–10) (higher is better) | 10 | 9.2 | 8.9 | Better |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 36 | 80 | 67 |
Where this hospice provides care
Other hospices near Carilion Franklin Memorial Hospital
- Not rated
- ★★★★★2Below average
- ★★★★★4Above average
- ★★★★★4Above average
- ★★★★★5Much above average
- ★★★★★4Above average
Frequently asked questions
What is Carilion Franklin Memorial Hospital's rating?
Carilion Franklin Memorial Hospital has 5 out of 5 stars on the CMS family caregiver survey star rating. The average for Virginia hospices is 3.5 stars.
Where is Carilion Franklin Memorial Hospital and how do I contact it?
Carilion Franklin Memorial Hospital is at 453 S Main St, Rocky Mount, VA 24151. Phone: (540) 224-4800.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.