hospice in Newport News, VA
Heartland Hospice (Newport News)
41 Old Oyster Point Road Ste D, Newport News, VA 23602 · (757) 594-8215
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heartland Hospice (Newport News) at a glance
Heartland Hospice (Newport News) is a for-profit hospice in Newport News, Virginia (Newport News City County).
CMS gives it 3 out of 5 stars on its family caregiver survey star rating, close to the Virginia average of 3.5.
86% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 65 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- March 16, 2005
- County
- Newport News City County
- CMS Certification Number
- 491575
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 3 / 5 | 3.5 / 5 | 3.7 / 5 | Worse |
Family survey
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 79% | 80.9% | 82.7% | Average |
| Families who would definitely recommend the hospice (higher is better) | 86% | 83% | 84.9% | Average |
| Patient always got help for pain and symptoms (higher is better) | 69% | 75.8% | 76.4% | Worse |
| Hospice team always provided timely help (higher is better) | 77% | 76.4% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 91% | 90.2% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 79% | 81.3% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 91% | 89.9% | 91% | Average |
Quality of care
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 96.4% | 95.7% | 92.5% | Average |
| Visits from staff in the last days of life (higher is better) | 64.3% | 59.8% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 9 | 9.2 | 8.9 | Average |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 65 | 80 | 67 |
Where this hospice provides care
Other hospices near Heartland Hospice (Newport News)
- Not rated
Affinity Care of Virginia LLC
714 Thimble Shoals Boulevard Suite C, Newport News, VA 23606 · 3.5 mi
For-profit
★★★★★2Below averagePersonal Touch Home Care & Hospice-Newport News
11817 Canon Boulevard, Suite 600, Newport News, VA 23606 · 3.5 mi
For-profit
Not rated- Not rated
Sentara Home Care Services - Newport News
11844 Rock Landing Drive, Suite C, Newport News, VA 23606 · 3.5 mi
For-profit
★★★★★3Average- ★★★★★3Average
Frequently asked questions
What is Heartland Hospice (Newport News)'s rating?
Heartland Hospice (Newport News) has 3 out of 5 stars on the CMS family caregiver survey star rating. The average for Virginia hospices is 3.5 stars.
Where is Heartland Hospice (Newport News) and how do I contact it?
Heartland Hospice (Newport News) is at 41 Old Oyster Point Road Ste D, Newport News, VA 23602. Phone: (757) 594-8215.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.