hospice in Newport News, VA
Personal Touch Home Care & Hospice-Newport News
11817 Canon Boulevard, Suite 600, Newport News, VA 23606 · (757) 855-1355
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Personal Touch Home Care & Hospice-Newport News at a glance
Personal Touch Home Care & Hospice-Newport News is a for-profit hospice in Newport News, Virginia (Newport News City County).
CMS has not published a family caregiver survey star rating for this hospice, usually because it has too little recent data.
75% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 16 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- April 5, 1995
- County
- Newport News City County
- CMS Certification Number
- 491526
Family survey
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 76% | 80.9% | 82.7% | Worse |
| Families who would definitely recommend the hospice (higher is better) | 75% | 83% | 84.9% | Worse |
| Patient always got help for pain and symptoms (higher is better) | 81% | 75.8% | 76.4% | Better |
| Hospice team always provided timely help (higher is better) | 76% | 76.4% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 87% | 90.2% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 86% | 81.3% | 81.7% | Better |
| Right amount of emotional and spiritual support (higher is better) | 83% | 89.9% | 91% | Worse |
Quality of care
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 95.8% | 95.7% | 92.5% | Average |
| Visits from staff in the last days of life (higher is better) | 37% | 59.8% | 56.3% | Worse |
| Hospice Care Index (0–10) (higher is better) | 9 | 9.2 | 8.9 | Average |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 16 | 80 | 67 |
Where this hospice provides care
Other hospices near Personal Touch Home Care & Hospice-Newport News
- Not rated
Affinity Care of Virginia LLC
714 Thimble Shoals Boulevard Suite C, Newport News, VA 23606 · under 1 mi
For-profit
★★★★★2Below average- Not rated
Sentara Home Care Services - Newport News
11844 Rock Landing Drive, Suite C, Newport News, VA 23606 · under 1 mi
For-profit
★★★★★3Average- ★★★★★3Average
Heartland Hospice (Newport News)
41 Old Oyster Point Road Ste D, Newport News, VA 23602 · 3.5 mi
For-profit
★★★★★3Average
Frequently asked questions
What is Personal Touch Home Care & Hospice-Newport News's rating?
CMS has not published a star rating for Personal Touch Home Care & Hospice-Newport News. This usually means there is not enough recent data.
Where is Personal Touch Home Care & Hospice-Newport News and how do I contact it?
Personal Touch Home Care & Hospice-Newport News is at 11817 Canon Boulevard, Suite 600, Newport News, VA 23606. Phone: (757) 855-1355.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.