hospice in Richmond, VA
Bon Secours Hospice and Palliative Care
2603 Nine Mile Rd Ste 220, Richmond, VA 23223 · (804) 309-3660
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Bon Secours Hospice and Palliative Care at a glance
Bon Secours Hospice and Palliative Care is a non-profit hospice in Richmond, Virginia (Carroll County).
CMS gives it 3 out of 5 stars on its family caregiver survey star rating, close to the Virginia average of 3.5.
82% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 145 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- Non-Profit
- Medicare-certified since
- February 23, 1993
- County
- Carroll County
- CMS Certification Number
- 491514
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Family caregiver survey star rating (higher is better) | 3 / 5 | 3.5 / 5 | 3.7 / 5 | Worse |
Family survey
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 83% | 80.9% | 82.7% | Average |
| Families who would definitely recommend the hospice (higher is better) | 82% | 83% | 84.9% | Average |
| Patient always got help for pain and symptoms (higher is better) | 79% | 75.8% | 76.4% | Average |
| Hospice team always provided timely help (higher is better) | 79% | 76.4% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 90% | 90.2% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 82% | 81.3% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 90% | 89.9% | 91% | Average |
Quality of care
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who got all recommended care at admission (higher is better) | 96.4% | 95.7% | 92.5% | Average |
| Visits from staff in the last days of life (higher is better) | 62.7% | 59.8% | 56.3% | Better |
| Hospice Care Index (0–10) (higher is better) | 9 | 9.2 | 8.9 | Average |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 145 | 80 | 67 |
Where this hospice provides care
Other hospices near Bon Secours Hospice and Palliative Care
Westminster Canterbury Richmond at Home LLC
1600 Westbrook Avenue, Richmond, VA 23227 · 4.9 mi
Non-profit
Not rated- Not rated
Vcu Health Hospice at Home By Bayada
Two Paragon Building, 6802 Paragon Place Suite 201, Richmond, VA 23230 · 6.3 mi
For-profit
★★★★★3AverageBristol Hospice - Richmond, L.L.C.
7400 Beaufont Springs Drive, Suite 105, Richmond, VA 23225 · 7.7 mi
Not rated- ★★★★★4Above average
- ★★★★★4Above average
Frequently asked questions
What is Bon Secours Hospice and Palliative Care's rating?
Bon Secours Hospice and Palliative Care has 3 out of 5 stars on the CMS family caregiver survey star rating. The average for Virginia hospices is 3.5 stars.
Where is Bon Secours Hospice and Palliative Care and how do I contact it?
Bon Secours Hospice and Palliative Care is at 2603 Nine Mile Rd Ste 220, Richmond, VA 23223. Phone: (804) 309-3660.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.