hospice in Richmond, VA
Serenity First LLC
4915 Fitzhugh Avenue, Richmond, VA 23230 · (804) 562-5730
CMS family caregiver survey star rating
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Serenity First LLC at a glance
Serenity First LLC is a for-profit hospice in Richmond, Virginia (Henrico County).
CMS has not published a family caregiver survey star rating for this hospice, usually because it has too little recent data.
88% of family caregivers said they would definitely recommend this hospice (national average 84.9%).
It cares for about 64 patients on an average day.
Facility details
- Type
- Hospice
- Ownership
- For-Profit
- Medicare-certified since
- April 22, 2021
- County
- Henrico County
- CMS Certification Number
- 491638
Family survey
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Families who rated the hospice 9 or 10 (higher is better) | 83% | 80.9% | 82.7% | Average |
| Families who would definitely recommend the hospice (higher is better) | 88% | 83% | 84.9% | Average |
| Patient always got help for pain and symptoms (higher is better) | 84% | 75.8% | 76.4% | Better |
| Hospice team always provided timely help (higher is better) | 75% | 76.4% | 77.8% | Average |
| Patient always treated with respect (higher is better) | 94% | 90.2% | 91.3% | Average |
| Hospice team always communicated well (higher is better) | 85% | 81.3% | 81.7% | Average |
| Right amount of emotional and spiritual support (higher is better) | 93% | 89.9% | 91% | Average |
Quality of care
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Visits from staff in the last days of life (higher is better) | 36.4% | 59.8% | 56.3% | Worse |
| Hospice Care Index (0–10) (higher is better) | 8 | 9.2 | 8.9 | Worse |
Size
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Average patients per day | 64 | 80 | 67 |
Where this hospice provides care
Other hospices near Serenity First LLC
Vcu Health Hospice at Home By Bayada
Two Paragon Building, 6802 Paragon Place Suite 201, Richmond, VA 23230 · under 1 mi
For-profit
★★★★★3Average- ★★★★★4Above average
Westminster Canterbury Richmond at Home LLC
1600 Westbrook Avenue, Richmond, VA 23227 · 3.3 mi
Non-profit
Not ratedEnlight Hospice of VA
2809 Emerywood Parkway, Suite 260, Richmond, VA 23294 · 4.3 mi
Not ratedBristol Hospice - Richmond, L.L.C.
7400 Beaufont Springs Drive, Suite 105, Richmond, VA 23225 · 4.8 mi
Not rated- ★★★★★4Above average
Frequently asked questions
What is Serenity First LLC's rating?
CMS has not published a star rating for Serenity First LLC. This usually means there is not enough recent data.
Where is Serenity First LLC and how do I contact it?
Serenity First LLC is at 4915 Fitzhugh Avenue, Richmond, VA 23230. Phone: (804) 562-5730.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.