nursing home in Waco, TX

The Chateau Waco

2430 Market Place Dr., Waco, TX 76711 · (254) 981-7900

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★1
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

The Chateau Waco at a glance

The Chateau Waco is a 123-bed government nursing home in Waco, Texas (Mc Lennan County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Texas average of 2.7.

Residents receive about 3.5 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.4 hours.

Its most recent standard health inspection (March 19, 2026) found 5 health citations. The Texas average is 9.4.

Federal regulators fined it 4 times in the past three years, totaling $72,056.

Nursing staff turnover is 73.6% per year (state average 55.3%).

Facility details

Type
Nursing home
Ownership
Government - Hospital District
Beds
123
Certified for
Medicare and Medicaid
Chain / affiliated entity
The Ensign Group
Medicare-certified since
November 2, 2016
Resident/family council
Resident
County
Mc Lennan County
CMS Certification Number
676409

Ratings

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 52.7 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)1 / 51.9 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 53.7 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 54 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)3 / 53.2 / 53.3 / 5Average

Staffing

This facility3.48 hrsTexas average3.39 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.48 hrs3.39 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.38 hrs0.43 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.31 hrs2.01 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)2.95 hrs2.98 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)73.6%55.3%45.8%Worse
Registered nurse turnover (yearly) (lower is better)70%54.6%42.9%Worse
Administrators who left in the past year (lower is better)211Worse

Inspections

This facility5Texas average9U.S. average9
Health citations in the most recent inspection: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)599Better
Citations from complaint investigations (latest cycle) (lower is better)243Better
Weighted health inspection score ⓘ (lower is better)157.810280.6Worse

Penalties

This facility4Texas average1U.S. average1
Fines in the past 3 years: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)411Worse
Total fines in the past 3 years (lower is better)$72,056$44,141$30,972Worse
All federal penalties in the past 3 years (lower is better)421Worse

Size

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Certified beds123113107
Average residents per day687686
Occupancy54.9%67.6%80.9%

Long-stay residents

This facility1.8%Texas average3.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.8%3.3%3.2%Better
Long-stay residents with pressure ulcers (lower is better)8.1%3.8%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)2%9.6%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0%0.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.3%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)14.1%15.8%13.9%Average
Long-stay residents whose walking worsened (lower is better)15.5%14%14.1%Worse
Long-stay residents who lose too much weight (lower is better)1.5%3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1.4%2.4%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)13.7%18%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)15.2%13.4%19%Better
Long-stay residents given a flu vaccine (higher is better)100%98%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%96.6%93.6%Better

Short-stay residents

This facility0%Texas average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.5%1.6%Better
Short-stay residents given a flu vaccine (higher is better)95.8%88%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)96.5%88.9%82%Better

Inspection citations

State inspectors cited this home for 31 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 6 citations involved actual harm, including 6 rated "immediate jeopardy".

DateCitationSeverityStatus
March 19, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected April 19, 2026
March 19, 2026
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected April 19, 2026
March 19, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 19, 2026
January 23, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected February 23, 2026
September 26, 2025
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
J
Immediate jeopardy, isolated
Corrected September 20, 2025
August 28, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected August 29, 2025
August 28, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected August 29, 2025
July 30, 2025
Complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Tag F0627
D
Potential harm, isolated
Corrected July 31, 2025
July 1, 2025
Complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected July 9, 2025
March 20, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
K
Immediate jeopardy, pattern
Corrected March 21, 2025
March 20, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
K
Immediate jeopardy, pattern
Corrected March 21, 2025
February 27, 2025
Complaint
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
J
Immediate jeopardy, isolated
Corrected March 19, 2025
February 27, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected March 19, 2025
January 8, 2025
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected January 28, 2025
January 8, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
E
Potential harm, pattern
Corrected January 28, 2025
January 8, 2025
Complaint
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected January 28, 2025
December 18, 2024
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
F
Potential harm, widespread
Corrected January 7, 2025
December 18, 2024
Fire safety
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies · Tag K0342
D
Potential harm, isolated
Corrected January 7, 2025
December 18, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected January 7, 2025
December 18, 2024
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
E
Potential harm, pattern
Corrected January 10, 2025
December 18, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected January 10, 2025
December 18, 2024
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected January 10, 2025
December 18, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected January 10, 2025
December 18, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected January 10, 2025
November 24, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected November 23, 2024
February 28, 2024
Complaint · Infection control
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies · Tag F0810
E
Potential harm, pattern
Corrected March 19, 2024
February 28, 2024
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected March 19, 2024
February 28, 2024
Complaint · Infection control
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies · Tag F0809
E
Potential harm, pattern
Corrected March 19, 2024
February 28, 2024
Complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected March 19, 2024
January 16, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected February 13, 2024
October 26, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected November 16, 2023
October 26, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected November 16, 2023
October 26, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected November 16, 2023
September 1, 2023
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected September 21, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 4 federal penalties in the past three years, including $72,056 in fines.

DatePenaltyAmount / length
September 26, 2025Fine$16,149
August 28, 2025Fine$16,149
February 27, 2025Fine$25,325
November 24, 2024Fine$14,433

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
SOUTH LIMESTONE HOSPITAL DISTRICT
Organization
5% or greater direct ownership interest100%06/01/2025
ENSIGN SERVICES INC
Organization
adp of the snfNOT APPLICABLE02/01/2026
FLOWERS, ADAM
Individual
adp of the snfNOT APPLICABLE07/05/2022
HICKS, HEATHER
Individual
adp of the snfNOT APPLICABLE02/01/2026
KENDRICK HEALTHCARE LLC
Organization
adp of the snfNOT APPLICABLE02/12/2026
LAKE WACO HEALTH HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE02/01/2026
KEETCH, CHAD
Individual
corporate officerNOT APPLICABLE03/01/2011
PRICE, LARRY
Individual
corporate officerNOT APPLICABLE06/01/2025
HICKS, HEATHER
Individual
operational/managerial controlNOT APPLICABLE02/01/2026
KENDRICK HEALTHCARE LLC
Organization
operational/managerial controlNOT APPLICABLE02/01/2026

Other nursing homes near The Chateau Waco

  1. Greenview Nursing and Rehabilitation

    401 Owen Lane, Waco, TX 76710 · 2.3 mi

    For-profit · 128 beds · Part of Eduro Healthcare

    ★★★★★1Much below average
  2. St. Anthony's Care Center

    7501 Bagby Ave, Waco, TX 76712 · 2.3 mi

    For-profit · 120 beds

    • New owner (last 12 months)
    ★★★★★4Above average
  3. Avir at Jeffrey Place

    820 Jeffrey Dr, Waco, TX 76710 · 2.4 mi

    For-profit · 95 beds · Part of Avir Health Group

    • New owner (last 12 months)
    ★★★★★3Average
  4. Woodway Rehabilitation and Healthcare Center

    7801 Woodway Dr, Waco, TX 76712 · 2.7 mi

    For-profit · 144 beds · Part of Momentum Skilled Services

    ★★★★★2Below average
  5. Avir at Waco

    9101 Panther Way, Waco, TX 76712 · 3.3 mi

    For-profit · 120 beds · Part of Avir Health Group

    ★★★★★4Above average
  6. Hewitt Nursing and Rehabilitation

    8836 Mars Dr, Hewitt, TX 76643 · 3.4 mi

    For-profit · 140 beds · Part of Hmg Healthcare

    ★★★★★3Average

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Frequently asked questions

What is The Chateau Waco's rating?

The Chateau Waco has 1 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.

How many inspection citations did The Chateau Waco receive?

Its most recent standard health inspection found 5 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.

Does The Chateau Waco accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns The Chateau Waco?

It is government - hospital district and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is The Chateau Waco and how do I contact it?

The Chateau Waco is at 2430 Market Place Dr., Waco, TX 76711. Phone: (254) 981-7900.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.