nursing home in Missouri City, TX
Windsor Quail Valley Post-Acute Healthcare
3640 Hampton Dr, Missouri City, TX 77459 · (281) 778-5144
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Windsor Quail Valley Post-Acute Healthcare at a glance
Windsor Quail Valley Post-Acute Healthcare is a 120-bed non-profit nursing home in Missouri City, Texas (Fort Bend County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Texas average of 2.7.
Residents receive about 3.1 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.4 hours.
Its most recent standard health inspection (May 14, 2026) found 5 health citations. The Texas average is 9.4.
Federal regulators fined it 2 times in the past three years, totaling $52,036.
Nursing staff turnover is 41.7% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Wellsential Health
- Medicare-certified since
- September 23, 2014
- Resident/family council
- Resident
- County
- Fort Bend County
- CMS Certification Number
- 676371
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 1.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.09 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.40 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.98 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.76 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 41.7% | 55.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 38.5% | 54.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 79.3 | 102 | 80.6 | Average |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $52,036 | $44,141 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 113 | 107 | |
| Average residents per day | 95 | 76 | 86 | |
| Occupancy | 79.2% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.5% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.2% | 3.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 9.3% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.2% | 15.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 11% | 14% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0.9% | 3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.6% | 18% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 12.8% | 13.4% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 15 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. 4 citations involved actual harm, including 4 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 14, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected May 19, 2026 |
| May 14, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 19, 2026 |
| May 14, 2026 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected May 19, 2026 |
| May 14, 2026 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | C No harm, widespread | Corrected May 19, 2026 |
| December 3, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected January 2, 2026 |
| March 6, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 11, 2025 |
| March 6, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 11, 2025 |
| August 22, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 29, 2024 |
| July 19, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | J Immediate jeopardy, isolated | Corrected July 16, 2024 |
| April 29, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 17, 2024 |
| February 29, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected March 1, 2024 |
| February 29, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | J Immediate jeopardy, isolated | Corrected March 1, 2024 |
| February 29, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | J Immediate jeopardy, isolated | Corrected March 1, 2024 |
| February 29, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 1, 2024 |
| January 25, 2024 Fire safety | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929 | E Potential harm, pattern | Corrected February 20, 2024 |
| January 12, 2024 Complaint | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected January 25, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $52,036 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 19, 2024 | Fine | $15,642 |
| February 29, 2024 | Fine | $36,394 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| OAKBEND MEDICAL CENTER Organization | 5% or greater direct ownership interest | 100% | 01/28/2015 |
| 3640 HAMPTON DRIVE LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| CSV RHEA MANAGEMENT HOLDCO, LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| DEKOWSKI, DONOVAN Individual | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| DWD TX HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| GIBBS, CHRISTINA Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| JACK AND NANCY DWYER WORKFORCE DEVELOPMENT CENTER INC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| JACOBS, ROSA Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| JOHNSON, DEMON Individual | adp of the snf | NOT APPLICABLE | 10/11/2021 |
| LOCKHART, CHRISTOPHER Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| OAKBEND MEDICAL CENTER Organization | adp of the snf | NOT APPLICABLE | 05/20/2025 |
| REG BRIDGE OPCO LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| REGENCY IHS CLINICAL CONSULTING, LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| REGENCY IHS OF WINDSOR QUAIL VALLEY, LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| REGENCY IHS REHAB LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| REGENCY TEXAS HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| REG HG OPCO LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| REG OPERATOR HOLDCO LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2015 |
| FREUDENBERGER, JOSEPH Individual | corporate officer | NOT APPLICABLE | 01/28/2015 |
| BAIRD, DANIEL Individual | managing control - governing body | NOT APPLICABLE | 04/13/2021 |
| CLAPP, BARBARA Individual | managing control - governing body | NOT APPLICABLE | 06/01/2021 |
| CORTESE, DAREN Individual | managing control - governing body | NOT APPLICABLE | 08/10/2021 |
| CRAYTON, TOM Individual | managing control - governing body | NOT APPLICABLE | 01/15/2013 |
| DORMAN, JOHN Individual | managing control - governing body | NOT APPLICABLE | 01/18/2022 |
| FREUDENBERGER, JOSEPH Individual | managing control - governing body | NOT APPLICABLE | 01/28/2015 |
| GIBSON, PATRICIA Individual | managing control - governing body | NOT APPLICABLE | 08/01/2021 |
| HALEY, JEFF Individual | managing control - governing body | NOT APPLICABLE | 07/15/2016 |
| HUGHES, RUSTON Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| KING, ABBY Individual | managing control - governing body | NOT APPLICABLE | 01/23/2018 |
| KING, ELIZABETH Individual | managing control - governing body | NOT APPLICABLE | 01/17/2023 |
| MANDELBAUM, ELLIOT Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| PISANI, ADAM Individual | managing control - governing body | NOT APPLICABLE | 01/15/2019 |
| POPATIA, AMIRALI Individual | managing control - governing body | NOT APPLICABLE | 03/17/2020 |
| STUART, JULIUS Individual | managing control - governing body | NOT APPLICABLE | 01/16/2023 |
| UTHMAN, EDWARD Individual | managing control - governing body | NOT APPLICABLE | 01/15/2008 |
| DEKOWSKI, DONOVAN Individual | operational/managerial control | NOT APPLICABLE | 02/28/2015 |
| JOHNSON, DEMON Individual | operational/managerial control | NOT APPLICABLE | 10/11/2021 |
| OAKBEND MEDICAL CENTER Organization | operational/managerial control | NOT APPLICABLE | 02/28/2015 |
| REGENCY IHS OF WINDSOR QUAIL VALLEY, LLC Organization | operational/managerial control | NOT APPLICABLE | 02/28/2015 |
Showing 40 of 41 records.
Other nursing homes near Windsor Quail Valley Post-Acute Healthcare
- ★★★★★1Much below average
Park Manor of Quail Valley
2350 Fm 1092, Missouri City, TX 77459 · 1.2 mi
For-profit · 125 beds · Part of Hmg Healthcare
★★★★★2Below averageParadigm at First Colony
4710 Lexington Blvd, Missouri City, TX 77459 · 2.5 mi
For-profit · 150 beds · Part of Paradigm Healthcare
★★★★★1Much below averageIgnite Medical Resort Sugar Land, LLC
1803 Wescott Avenue, Sugar Land, TX 77479 · 5.1 mi
For-profit · 90 beds · Part of Ignite Medical Resorts
★★★★★1Much below averageSugar Land Health Care Center
333 Matlage Way, Sugar Land, TX 77478 · 5.6 mi
Non-profit · 150 beds · Part of Health Services Management
★★★★★4Above averageThe Crescent
11353 Sugar Park Lane, Sugar Land, TX 77478 · 5.9 mi
For-profit · 112 beds · Part of Cantex Continuing Care
★★★★★1Much below average
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Frequently asked questions
What is Windsor Quail Valley Post-Acute Healthcare's rating?
Windsor Quail Valley Post-Acute Healthcare has 3 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Windsor Quail Valley Post-Acute Healthcare receive?
Its most recent standard health inspection found 5 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Windsor Quail Valley Post-Acute Healthcare accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Windsor Quail Valley Post-Acute Healthcare?
It is non profit - corporation and part of Wellsential Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Windsor Quail Valley Post-Acute Healthcare and how do I contact it?
Windsor Quail Valley Post-Acute Healthcare is at 3640 Hampton Dr, Missouri City, TX 77459. Phone: (281) 778-5144.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.