nursing home in Garland, TX
The Parks at Garland Healthcare and Rehab
3737 N Garland Ave., Garland, TX 75044 · (972) 495-7000
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Parks at Garland Healthcare and Rehab at a glance
The Parks at Garland Healthcare and Rehab is a 132-bed for-profit nursing home in Garland, Texas (Dallas County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Texas average of 2.7.
Residents receive about 3.1 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.4 hours.
Its most recent standard health inspection (April 10, 2026) found 7 health citations. The Texas average is 9.4.
Federal regulators fined it 1 time in the past three years, totaling $10,345.
Nursing staff turnover is 44.3% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 132
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Priority Management
- Medicare-certified since
- December 8, 2004
- Resident/family council
- Resident
- County
- Dallas County
- CMS Certification Number
- 676039
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 1.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.13 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.71 hrs | 0.43 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 1.92 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.82 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 44.3% | 55.3% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 54.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 45 | 102 | 80.6 | Better |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $10,345 | $44,141 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 2 | 1 | Average |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 132 | 113 | 107 | |
| Average residents per day | 94 | 76 | 86 | |
| Occupancy | 71.1% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.3% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.3% | 3.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 3.4% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.3% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.8% | 15.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.6% | 14% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0% | 3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.9% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18.8% | 18% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 11.6% | 13.4% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.4% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 97.6% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.6% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 15 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 10, 2026 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected April 13, 2026 |
| April 10, 2026 Fire safety | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Electrical Deficiencies · Tag K0901 | F Potential harm, widespread | Corrected April 13, 2026 |
| April 10, 2026 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected April 21, 2026 |
| April 10, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 21, 2026 |
| April 10, 2026 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected April 30, 2026 |
| April 10, 2026 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | C No harm, widespread | Corrected April 30, 2026 |
| April 10, 2026 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | E Potential harm, pattern | Corrected April 27, 2026 |
| April 10, 2026 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected April 27, 2026 |
| April 10, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 27, 2026 |
| April 10, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected April 27, 2026 |
| December 9, 2025 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected December 23, 2025 |
| December 9, 2025 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected September 26, 2025 |
| December 9, 2025 Complaint | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected December 23, 2025 |
| January 30, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected February 14, 2025 |
| January 30, 2025 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected February 13, 2025 |
| January 30, 2025 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected February 13, 2025 |
| March 26, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 19, 2024 |
| December 7, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected December 15, 2023 |
| December 7, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected December 15, 2023 |
| December 7, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected November 29, 2023 |
| December 7, 2023 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected December 15, 2023 |
| December 7, 2023 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected December 15, 2023 |
| September 19, 2023 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected September 20, 2023 |
| September 12, 2023 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | D Potential harm, isolated | Corrected September 15, 2023 |
| September 12, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 15, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $10,345 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 7, 2023 | Fine | $10,345 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BAUDER FAMILY INVESTMENTS, LLC Organization | 5% or greater direct ownership interest | 33% | 04/01/2024 |
| BOULWARE ST JAMES LLC Organization | 5% or greater direct ownership interest | 33% | 04/01/2024 |
| STEVEN BOULWARE FAMILY INVESTMENTS LLC Organization | 5% or greater direct ownership interest | 33% | 04/01/2024 |
| BAUDER, KELLY Individual | 5% or greater indirect ownership interest | 8% | 04/01/2024 |
| BAUDER, MADISON Individual | 5% or greater indirect ownership interest | 8% | 04/01/2024 |
| BAUDER, PARKER Individual | 5% or greater indirect ownership interest | 8% | 04/01/2024 |
| BOULWARE, THOMAS Individual | 5% or greater indirect ownership interest | 8% | 04/01/2024 |
| WALKER, KATIE Individual | 5% or greater indirect ownership interest | 8% | 04/01/2024 |
| BAUDER, KELLY Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BAUDER, MADISON Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BAUDER, PARKER Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BAUDER, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BOULWARE, STEVEN Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BOULWARE, THOMAS Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BRIDGEPOINTE FINANICAL SERVICES, LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| INNOVATIVE NURSE CONSULTING, LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| MIRZA, MUHAMMAD Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| PMG REALCO-GARLAND, LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| PRIORITY MANAGEMENT GROUP, LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| PROGRESSIVE REHAB SOLUTIONS, LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| WALKER, KATIE Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| ZAID, MUSAAB Individual | adp of the snf | NOT APPLICABLE | 04/01/2024 |
| BAUDER, WILLIAM Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| BOULWARE, STEVEN Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| MILLER, BOBBIE Individual | corporate officer | NOT APPLICABLE | 04/01/2024 |
| BOULWARE, DOUGLAS Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2024 |
| BOULWARE, SANDRA Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2024 |
| BAUDER, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| BRIDGEPOINTE FINANICAL SERVICES, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| INNOVATIVE NURSE CONSULTING, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| MIRZA, MUHAMMAD Individual | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| PRIORITY MANAGEMENT GROUP, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| PROGRESSIVE REHAB SOLUTIONS, LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| ZAID, MUSAAB Individual | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
Other nursing homes near The Parks at Garland Healthcare and Rehab
Legend Oaks Healthcare and Rehabilitation -Garland
2625 Belt Line Road, Garland, TX 75044 · under 1 mi
For-profit · 132 beds · Part of The Ensign Group
★★★★★3AverageBeltline Healthcare Center
106 N Beltline Rd, Garland, TX 75040 · 1.7 mi
For-profit · 120 beds · Part of Creative Solutions in Healthcare
- Special Focus candidate
★★★★★1Much below averageAvir at Garland
321 N Shiloh Rd., Garland, TX 75042 · 2.6 mi
For-profit · 109 beds · Part of Avir Health Group
★★★★★1Much below averagePleasant Valley Healthcare and Rehabilitation Cent
1525 Pleasant Valley Rd, Garland, TX 75040 · 2.8 mi
For-profit · 124 beds · Part of The Ensign Group
★★★★★2Below averageLindan Park Care Center
1510 N. Plano Rd., Richardson, TX 75081 · 3 mi
For-profit · 138 beds · Part of Paramount Healthcare
★★★★★5Much above averageSan Remo
3550 N Shiloh Rd, Richardson, TX 75082 · 3.3 mi
For-profit · 112 beds · Part of Cantex Continuing Care
★★★★★2Below average
Frequently asked questions
What is The Parks at Garland Healthcare and Rehab's rating?
The Parks at Garland Healthcare and Rehab has 4 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did The Parks at Garland Healthcare and Rehab receive?
Its most recent standard health inspection found 7 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does The Parks at Garland Healthcare and Rehab accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Parks at Garland Healthcare and Rehab?
It is for profit - limited liability company and part of Priority Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Parks at Garland Healthcare and Rehab and how do I contact it?
The Parks at Garland Healthcare and Rehab is at 3737 N Garland Ave., Garland, TX 75044. Phone: (972) 495-7000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.