nursing home in Austin, TX
Windsor Nursing and Rehabilitation Center of Duval
5301 W Duval Rd, Austin, TX 78727 · (512) 345-1805
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Windsor Nursing and Rehabilitation Center of Duval at a glance
Windsor Nursing and Rehabilitation Center of Duval is a 206-bed government nursing home in Austin, Texas (Travis County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Texas average of 2.7.
Residents receive about 2.9 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.4 hours.
Its most recent standard health inspection (May 22, 2026) found 9 health citations. The Texas average is 9.4.
Federal regulators fined it 2 times in the past three years, totaling $23,341.
Nursing staff turnover is 40.2% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- Government - Hospital District
- Beds
- 206
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Wellsential Health
- Medicare-certified since
- February 21, 2003
- Resident/family council
- Resident
- County
- Travis County
- CMS Certification Number
- 675956
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 1.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 2.93 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.46 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.00 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.66 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 40.2% | 55.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 25% | 54.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 9 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 113.5 | 102 | 80.6 | Worse |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $23,341 | $44,141 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 206 | 113 | 107 | |
| Average residents per day | 200 | 76 | 86 | |
| Occupancy | 97.2% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.3% | 3.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 13.1% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.1% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 20.1% | 15.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 10.1% | 14% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.1% | 3% | 5.2% | Average |
| Long-stay residents with depressive symptoms (lower is better) | 0.3% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.8% | 18% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 21.4% | 13.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 97.1% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.1% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 93.1% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94.7% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 33 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 22, 2026 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | D Potential harm, isolated | Corrected May 21, 2026 |
| May 22, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 23, 2026 |
| May 22, 2026 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | E Potential harm, pattern | Corrected May 23, 2026 |
| May 22, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected May 23, 2026 |
| May 22, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | E Potential harm, pattern | Corrected May 23, 2026 |
| May 22, 2026 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected May 23, 2026 |
| May 22, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 23, 2026 |
| May 22, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 23, 2026 |
| May 22, 2026 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected May 23, 2026 |
| April 15, 2026 Complaint | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. Resident Rights Deficiencies · Tag F0573 | D Potential harm, isolated | Corrected April 16, 2026 |
| June 27, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 28, 2025 |
| April 2, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 18, 2025 |
| April 2, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected April 3, 2025 |
| April 2, 2025 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | E Potential harm, pattern | Corrected April 3, 2025 |
| April 2, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected April 3, 2025 |
| April 2, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected April 3, 2025 |
| April 2, 2025 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected April 3, 2025 |
| April 2, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 3, 2025 |
| April 2, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected April 3, 2025 |
| April 2, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected April 3, 2025 |
| September 19, 2024 Complaint | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected September 20, 2024 |
| September 9, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected August 6, 2024 |
| May 18, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 19, 2024 |
| January 27, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected January 31, 2024 |
| January 27, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected February 22, 2024 |
| January 27, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected January 31, 2024 |
| January 27, 2024 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | E Potential harm, pattern | Corrected January 31, 2024 |
| January 27, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected January 31, 2024 |
| January 27, 2024 Complaint | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | L Immediate jeopardy, widespread | Corrected January 28, 2024 |
| January 27, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected January 28, 2024 |
| January 27, 2024 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected January 28, 2024 |
| January 27, 2024 Complaint | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | E Potential harm, pattern | Corrected January 28, 2024 |
| January 27, 2024 Complaint | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Tag F0806 | D Potential harm, isolated | Corrected January 28, 2024 |
| January 27, 2024 Complaint | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected January 28, 2024 |
| January 27, 2024 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected January 28, 2024 |
| January 27, 2024 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected January 28, 2024 |
| January 27, 2024 Complaint | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected January 28, 2024 |
| January 27, 2024 Complaint | Have policies on smoking. Environmental Deficiencies · Tag F0926 | D Potential harm, isolated | Corrected January 28, 2024 |
| December 1, 2023 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 7, 2023 |
| October 4, 2023 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 5, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $23,341 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| September 9, 2024 | Fine | $5,736 |
| January 27, 2024 | Fine | $17,605 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| VAL VERDE COUNTY HOSPITAL DISTRICT Organization | 5% or greater direct ownership interest | 100% | 04/01/2022 |
| 5301 WEST DUVAL ROAD LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2022 |
| DEKOWSKI, DONOVAN Individual | adp of the snf | NOT APPLICABLE | 04/01/2022 |
| FAXIGUE, BLAISE Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| GROCHOWALSKI, KRISTIN Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| HELMCAMP, TERRELL Individual | adp of the snf | NOT APPLICABLE | 02/06/2012 |
| MOMIN, ZAHIR Individual | adp of the snf | NOT APPLICABLE | 08/01/2021 |
| REGENCY IHS CLINICAL CONSULTING, LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2022 |
| REGENCY IHS MASTER TENANT LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2022 |
| REGENCY IHS OF WINDSOR DUVAL LLC Organization | adp of the snf | NOT APPLICABLE | 11/05/2024 |
| REGENCY IHS REHAB LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2022 |
| VAL VERDE COUNTY HOSPITAL DISTRICT Organization | adp of the snf | NOT APPLICABLE | 04/28/2025 |
| JURADO, JORGE Individual | corporate officer | NOT APPLICABLE | 10/13/2023 |
| REGENCY IHS OF WINDSOR DUVAL LLC Organization | direct ownership interest | NOT APPLICABLE | 04/01/2022 |
| DWD TX HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2022 |
| JACK AND NANCY DWYER WORKFORCE DEVELOPMENT CENTER INC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2022 |
| REGENCY TEXAS HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2022 |
| REG HG OPCO I, LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2022 |
| REG HG OPCO LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2022 |
| REG OPERATOR HOLDCO LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2022 |
| BAIRD, DANIEL Individual | managing control - governing body | NOT APPLICABLE | 04/13/2021 |
| CARVAJAL, ANTONIO Individual | managing control - governing body | NOT APPLICABLE | 05/16/2024 |
| CLAPP, BARBARA Individual | managing control - governing body | NOT APPLICABLE | 06/01/2021 |
| CORTESE, DAREN Individual | managing control - governing body | NOT APPLICABLE | 08/10/2021 |
| DIAZ, CRIS Individual | managing control - governing body | NOT APPLICABLE | 05/25/2022 |
| GIBSON, PATRICIA Individual | managing control - governing body | NOT APPLICABLE | 08/01/2021 |
| GONZALES, VERONICA Individual | managing control - governing body | NOT APPLICABLE | 05/16/2024 |
| JURADO, JORGE Individual | managing control - governing body | NOT APPLICABLE | 10/13/2023 |
| KAUFMAN, NICOLE Individual | managing control - governing body | NOT APPLICABLE | 08/10/2021 |
| MANDELBAUM, ELLIOT Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| OTAZO, JULIO Individual | managing control - governing body | NOT APPLICABLE | 05/25/2022 |
| PALMER, ROBIN Individual | managing control - governing body | NOT APPLICABLE | 11/18/2020 |
| DEKOWSKI, DONOVAN Individual | operational/managerial control | NOT APPLICABLE | 04/01/2022 |
| HELMCAMP, TERRELL Individual | operational/managerial control | NOT APPLICABLE | 02/06/2012 |
| REGENCY IHS OF WINDSOR DUVAL LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 04/01/2022 |
| VAL VERDE COUNTY HOSPITAL DISTRICT Organization | operational/managerial control | NOT APPLICABLE | 04/01/2022 |
Other nursing homes near Windsor Nursing and Rehabilitation Center of Duval
Austin Wellness & Rehabilitation
11406 Rustic Rock Drive, Austin, TX 78750 · 2.4 mi
For-profit · 120 beds · Part of Coryell County Memorial Hospital Authority
- Abuse citation
★★★★★1Much below averageAvir at Park Bend
2122 Park Bend Dr., Austin, TX 78758 · 2.5 mi
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- Abuse citation
★★★★★2Below averageGracy Woods Nursing Center
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- Special Focus candidate
★★★★★1Much below averageGracy Woods II Living Center
12042 Bittern Hollow, Austin, TX 78758 · 2.8 mi
Government · 110 beds · Part of Caring Healthcare Group
★★★★★5Much above average- ★★★★★3Average
Coral Rehabilitation and Nursing of Austin
6909 Burnet Ln, Austin, TX 78757 · 5 mi
Government · 157 beds
- Special Focus Facility
- Abuse citation
Not rated
Frequently asked questions
What is Windsor Nursing and Rehabilitation Center of Duval's rating?
Windsor Nursing and Rehabilitation Center of Duval has 3 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Windsor Nursing and Rehabilitation Center of Duval receive?
Its most recent standard health inspection found 9 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Windsor Nursing and Rehabilitation Center of Duval accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Windsor Nursing and Rehabilitation Center of Duval?
It is government - hospital district and part of Wellsential Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Windsor Nursing and Rehabilitation Center of Duval and how do I contact it?
Windsor Nursing and Rehabilitation Center of Duval is at 5301 W Duval Rd, Austin, TX 78727. Phone: (512) 345-1805.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.