nursing home in Amarillo, TX
Windflower Health Center
5500 SW 9th Ave, Amarillo, TX 79106 · (806) 352-7244
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Windflower Health Center at a glance
Windflower Health Center is a 120-bed non-profit nursing home in Amarillo, Texas (Potter County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Texas average of 2.7.
Residents receive about 3.7 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.4 hours.
Its most recent standard health inspection (June 18, 2026) found 9 health citations. The Texas average is 9.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 53.9% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Lifespace Communities
- Medicare-certified since
- February 21, 2002
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Potter County
- CMS Certification Number
- 675904
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 1.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.68 hrs | 3.39 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.56 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.07 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.22 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 53.9% | 55.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 68.8% | 54.6% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 9 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 4 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 47 | 102 | 80.6 | Better |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $44,141 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 2 | 1 | Better |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 113 | 107 | |
| Average residents per day | 79 | 76 | 86 | |
| Occupancy | 65.5% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.6% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.8% | 3.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 10% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.1% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 17.4% | 15.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 10.4% | 14% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 5.5% | 3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 6% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15% | 18% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.7% | 13.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.1% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 88.1% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 29 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 18, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected July 10, 2026 |
| June 18, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 13, 2026 |
| June 18, 2026 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 13, 2026 |
| June 18, 2026 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected July 13, 2026 |
| June 18, 2026 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 13, 2026 |
| June 18, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 13, 2026 |
| June 18, 2026 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected July 13, 2026 |
| June 18, 2026 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected July 13, 2026 |
| June 18, 2026 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected July 13, 2026 |
| May 19, 2026 Complaint | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected May 29, 2026 |
| April 11, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 23, 2025 |
| April 11, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected May 23, 2025 |
| April 11, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 23, 2025 |
| April 11, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected May 23, 2025 |
| April 11, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 11, 2025 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 11, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 11, 2025 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected May 23, 2025 |
| April 2, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected April 8, 2025 |
| April 2, 2025 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected April 8, 2025 |
| April 2, 2025 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected April 8, 2025 |
| July 16, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected August 15, 2024 |
| February 29, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected March 21, 2024 |
| February 29, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 21, 2024 |
| February 29, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected March 20, 2024 |
| February 29, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 1, 2024 |
| February 29, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected March 1, 2024 |
| February 29, 2024 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected March 29, 2024 |
| February 29, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected March 20, 2024 |
| February 29, 2024 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected March 20, 2024 |
| November 20, 2023 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected December 15, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BRADLEY & ASSOCIATES INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| CLIFTONLARSONALLEN LLP Organization | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| CRAIG AMARILLO LLC Organization | adp of the snf | NOT APPLICABLE | 04/07/2025 |
| GORMAN, JOSEPH Individual | adp of the snf | NOT APPLICABLE | 01/08/2025 |
| JANTZEN, JESSE Individual | adp of the snf | NOT APPLICABLE | 04/07/2025 |
| LIFESPACE COMMUNITIES INC Organization | adp of the snf | NOT APPLICABLE | 04/07/2025 |
| MCQUERY, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 04/07/2025 |
| RANKIN, RON Individual | adp of the snf | NOT APPLICABLE | 04/07/2025 |
| HALEY, KELSEY Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| HALEY, KELSEY Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| HARSHFIELD, NICHOLAS Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| JANTZEN, JESSE Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| CRAIG AMARILLO LLC Organization | operational/managerial control | NOT APPLICABLE | 07/19/2022 |
| GORMAN, JOSEPH Individual | operational/managerial control | NOT APPLICABLE | 01/08/2025 |
| HEMPHILL COUNTY HOSPITAL DISTRICT Organization | operational/managerial control | NOT APPLICABLE | 02/28/2015 |
| LIFESPACE COMMUNITIES INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
Other nursing homes near Windflower Health Center
- ★★★★★2Below average
Amarillo Medical Lodge
9 Medical Dr, Amarillo, TX 79106 · under 1 mi
For-profit · 102 beds · Part of The Ensign Group
★★★★★5Much above averageLandmark of Amarillo Rehabilitation and Nursing Ce
5601 Plum Creek Drive, Amarillo, TX 79124 · under 1 mi
For-profit · 99 beds · Part of Creative Solutions in Healthcare
★★★★★3AverageAmarillo Center for Skilled Care
6641 W Amarillo Blvd, Amarillo, TX 79106 · under 1 mi
For-profit · 122 beds · Part of Creative Solutions in Healthcare
★★★★★3AverageKirkland Court Health and Rehabilitation Center
1601 Kirkland Dr, Amarillo, TX 79106 · 1 mi
For-profit · 98 beds · Part of Skyblue Healthcare
- Abuse citation
★★★★★1Much below averageUssery Roan Texas State Veterans Home
1020 Tascosa Rd, Amarillo, TX 79124 · 1.1 mi
For-profit · 120 beds · Part of Texvet
★★★★★4Above average
Frequently asked questions
What is Windflower Health Center's rating?
Windflower Health Center has 4 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Windflower Health Center receive?
Its most recent standard health inspection found 9 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Windflower Health Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Windflower Health Center?
It is non profit - other and part of Lifespace Communities. The ownership section on this page lists the owners and managers reported to CMS.
Where is Windflower Health Center and how do I contact it?
Windflower Health Center is at 5500 SW 9th Ave, Amarillo, TX 79106. Phone: (806) 352-7244.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.