nursing home in Tyler, TX
Reunion Plaza Healthcare & Rehabilitation
1401 Rice Rd, Tyler, TX 75703 · (903) 561-6060
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★1
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Reunion Plaza Healthcare & Rehabilitation at a glance
Reunion Plaza Healthcare & Rehabilitation is a 99-bed government nursing home in Tyler, Texas (Smith County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Texas average of 2.7.
Residents receive about 3.2 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.4 hours.
Its most recent standard health inspection (August 7, 2025) found 5 health citations. The Texas average is 9.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 66.3% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- Government - Hospital District
- Beds
- 99
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Southwest LTC
- Medicare-certified since
- September 25, 2001
- Resident/family council
- Resident
- County
- Smith County
- CMS Certification Number
- 675888
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 1 / 5 | 1.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.7 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.2 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.20 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.34 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.89 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.92 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 66.3% | 55.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 40% | 54.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 21 | 102 | 80.6 | Better |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $44,141 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 2 | 1 | Better |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 99 | 113 | 107 | |
| Average residents per day | 79 | 76 | 86 | |
| Occupancy | 80.1% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.1% | 3.3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.7% | 3.8% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 13.8% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.6% | 0.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 20.6% | 15.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 18.5% | 14% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.8% | 3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.9% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 13.8% | 18% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 20.6% | 13.4% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.5% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 98.7% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.3% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 5 health deficiencies and 14 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 7, 2025 Fire safety | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. Smoke Deficiencies · Tag K0343 | F Potential harm, widespread | Corrected September 15, 2025 |
| August 7, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected September 15, 2025 |
| August 7, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected September 15, 2025 |
| August 7, 2025 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | F Potential harm, widespread | Corrected September 15, 2025 |
| August 7, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected September 15, 2025 |
| August 7, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected September 15, 2025 |
| August 7, 2025 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | D Potential harm, isolated | Corrected September 15, 2025 |
| August 7, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected September 15, 2025 |
| August 7, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected September 15, 2025 |
| August 7, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 1, 2025 |
| August 7, 2025 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | E Potential harm, pattern | Corrected September 1, 2025 |
| August 7, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected September 1, 2025 |
| August 7, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected September 1, 2025 |
| August 7, 2025 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected September 1, 2025 |
| July 17, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected September 27, 2024 |
| July 17, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected September 27, 2024 |
| July 17, 2024 Fire safety | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929 | D Potential harm, isolated | Corrected September 27, 2024 |
| July 17, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected September 27, 2024 |
| May 17, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected September 1, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| STEPHENS MEMORIAL HOSPITAL DISTRICT Organization | 5% or greater direct ownership interest | 100% | 04/01/2022 |
| BAUDER FAMILY INVESTMENTS, LLC Organization | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| BAUDER, KELLY Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| BAUDER, MADISON Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| BAUDER, PARKER Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| BAUDER, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| BOULWARE, STEVEN Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| BOULWARE ST JAMES LLC Organization | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| BOULWARE, THOMAS Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| DAVIS, KENT Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| KOEHLER, KEITH Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| PMG REALCO-TYLER LLC Organization | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| STEVEN BOULWARE FAMILY INVESTMENTS LLC Organization | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| WALKER, KATIE Individual | adp of the snf | NOT APPLICABLE | 10/01/2025 |
| SPEER, GENA Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| BOULWARE, DOUGLAS Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/24/2026 |
| BOULWARE, SANDRA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/24/2026 |
| DAVIS, KENT Individual | operational/managerial control | NOT APPLICABLE | 10/01/2025 |
| KOEHLER, KEITH Individual | operational/managerial control | NOT APPLICABLE | 10/01/2025 |
| PMG OPCO-TYLER LLC Organization | operational/managerial control | NOT APPLICABLE | 10/01/2025 |
Other nursing homes near Reunion Plaza Healthcare & Rehabilitation
Avir at Azalea Heights
3505 Old Jacksonville Rd, Tyler, TX 75701 · 1.3 mi
For-profit · 120 beds · Part of Avir Health Group
★★★★★2Below averageMeadow Lake Health Center
16044 Cr 165, Tyler, TX 75703 · 1.3 mi
Non-profit · 20 beds · Part of Lifespace Communities
- CMS high performer
★★★★★5Much above average- ★★★★★2Below average
The Heights of Tyler
2650 Elkton Trail, Tyler, TX 75703 · 1.5 mi
For-profit · 120 beds · Part of Touchstone Communities
★★★★★3AverageProvidence Park Rehabilitation and Skilled Nursing
5505 New Copeland Rd, Tyler, TX 75703 · 1.8 mi
For-profit · 125 beds · Part of Stonegate Senior Living
★★★★★2Below averageThe Waterton Healthcare & Rehabilitation
2875 Shiloh Road, Tyler, TX 75703 · 3.3 mi
Government · 92 beds · Part of The Ensign Group
★★★★★4Above average
Frequently asked questions
What is Reunion Plaza Healthcare & Rehabilitation's rating?
Reunion Plaza Healthcare & Rehabilitation has 4 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Reunion Plaza Healthcare & Rehabilitation receive?
Its most recent standard health inspection found 5 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Reunion Plaza Healthcare & Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Reunion Plaza Healthcare & Rehabilitation?
It is government - hospital district and part of Southwest LTC. The ownership section on this page lists the owners and managers reported to CMS.
Where is Reunion Plaza Healthcare & Rehabilitation and how do I contact it?
Reunion Plaza Healthcare & Rehabilitation is at 1401 Rice Rd, Tyler, TX 75703. Phone: (903) 561-6060.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.