nursing home in San Antonio, TX
Army Residence Community
7400 Crestway Dr, San Antonio, TX 78239 · (210) 646-5200
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★4
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Army Residence Community at a glance
Army Residence Community is a 91-bed non-profit nursing home in San Antonio, Texas (Bexar County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Texas average of 2.7.
Residents receive about 4.2 hours of nursing care per day (0.4 of them from registered nurses), better than the state average of 3.4 hours.
Its most recent standard health inspection (June 5, 2025) found 3 health citations. The Texas average is 9.4.
It has not received a federal fine in the past three years.
Nursing staff turnover is 40% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 91
- Certified for
- Medicare
- Medicare-certified since
- June 18, 1997
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Bexar County
- CMS Certification Number
- 675697
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 1.9 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.19 hrs | 3.39 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.43 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.63 hrs | 2.01 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.51 hrs | 2.98 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 40% | 55.3% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 54.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 18 | 102 | 80.6 | Better |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $44,141 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 2 | 1 | Better |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 91 | 113 | 107 | |
| Average residents per day | 58 | 76 | 86 | |
| Occupancy | 63.4% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.5% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.6% | 3.8% | 4.6% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.8% | 0.8% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.6% | 0.3% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 19.8% | 15.8% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 14% | 14% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 9.8% | 3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 2.4% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.3% | 18% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 14.2% | 13.4% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.9% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 98.6% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.6% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 18 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 5, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected June 23, 2025 |
| June 5, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected June 24, 2025 |
| June 5, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected June 23, 2025 |
| June 5, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 22, 2025 |
| June 5, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected July 22, 2025 |
| June 5, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected July 22, 2025 |
| July 25, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected August 10, 2024 |
| July 25, 2024 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected August 10, 2024 |
| April 26, 2024 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected May 30, 2024 |
| April 26, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 10, 2024 |
| April 26, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 10, 2024 |
| April 26, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 10, 2024 |
| March 3, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected April 4, 2023 |
| March 3, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected March 20, 2023 |
| March 3, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 24, 2023 |
| March 3, 2023 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | E Potential harm, pattern | Corrected March 20, 2023 |
| March 3, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected April 5, 2023 |
| March 3, 2023 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected March 28, 2023 |
| March 3, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected April 6, 2023 |
| March 3, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 3, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 24, 2023 |
| March 3, 2023 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 22, 2023 |
| March 3, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected March 23, 2023 |
| March 3, 2023 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected March 23, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BERGNER, KEVIN Individual | corporate director | NOT APPLICABLE | 06/01/2017 |
| BREWER, JESSIE Individual | corporate director | NOT APPLICABLE | 06/01/2014 |
| COLEY, HERB Individual | corporate director | NOT APPLICABLE | 06/01/2015 |
| DENTINO, DAVID Individual | corporate director | NOT APPLICABLE | 06/01/2017 |
| HAYES, DAVID Individual | corporate director | NOT APPLICABLE | 06/01/2015 |
| KEOGH, MARYANNE Individual | corporate director | NOT APPLICABLE | 04/01/2010 |
| LUKEN, LARRY Individual | corporate director | NOT APPLICABLE | 06/01/2017 |
| MAXWELL, CEM Individual | corporate director | NOT APPLICABLE | 06/01/2014 |
| MCGUIRE, TOM Individual | corporate director | NOT APPLICABLE | 06/01/2017 |
| MILLS, DONALD Individual | corporate director | NOT APPLICABLE | 06/01/2017 |
| SCHNEIDER, BARBARA Individual | corporate director | NOT APPLICABLE | 06/01/2017 |
| SOLOMON, JAMES Individual | corporate director | NOT APPLICABLE | 04/01/2010 |
| FULBRIGHT, DAVID Individual | corporate officer | NOT APPLICABLE | 09/25/2017 |
| JOHNSON, ROY Individual | corporate officer | NOT APPLICABLE | 06/01/2014 |
| SHOGER, GORDON Individual | corporate officer | NOT APPLICABLE | 05/01/2017 |
| ARMY RETIREMENT RESIDENCE FOUNDATION SAN ANTONIO Organization | operational/managerial control | NOT APPLICABLE | 04/01/2010 |
| KEOGH, MARYANNE Individual | w-2 managing employee | NOT APPLICABLE | 04/01/2010 |
Other nursing homes near Army Residence Community
Crestway Nursing & Rehabilitation
7181 Crestway Rd., San Antonio, TX 78239 · under 1 mi
For-profit · 120 beds
★★★★★1Much below averageAvir at Converse
7700 Mesquite Pass, Converse, TX 78109 · under 1 mi
For-profit · 100 beds · Part of Avir Health Group
★★★★★1Much below averageAvir at Heritage
5437 Eisenhauer Road, San Antonio, TX 78218 · 2 mi
For-profit · 150 beds · Part of Avir Health Group
★★★★★1Much below averageAdvanced Rehabilitation & Healthcare of Live Oak
8221 Palisades Drive, Live Oak, TX 78233 · 2.4 mi
For-profit · 123 beds · Part of Ruby Healthcare
★★★★★3AverageWindcrest Nursing and Rehabilitation
8800 Fourwinds Dr., Windcrest, TX 78239 · 3 mi
For-profit · 180 beds · Part of Caraday Healthcare
- New owner (last 12 months)
★★★★★1Much below average- ★★★★★2Below average
Frequently asked questions
What is Army Residence Community's rating?
Army Residence Community has 5 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Army Residence Community receive?
Its most recent standard health inspection found 3 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Army Residence Community accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Army Residence Community?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Army Residence Community and how do I contact it?
Army Residence Community is at 7400 Crestway Dr, San Antonio, TX 78239. Phone: (210) 646-5200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.