nursing home in Wills Point, TX

Crestwood Health and Rehabilitation Center

1448 Houston St, Wills Point, TX 75169 · (903) 873-5400

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★5
  • Staffing★★★★★2
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Crestwood Health and Rehabilitation Center at a glance

Crestwood Health and Rehabilitation Center is a 117-bed for-profit nursing home in Wills Point, Texas (Van Zandt County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the Texas average of 2.7.

Residents receive about 3.3 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.4 hours.

Its most recent standard health inspection (January 7, 2026) found 3 health citations. The Texas average is 9.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 50% per year (state average 55.3%).

Facility details

Type
Nursing home
Ownership
For Profit - Partnership
Beds
117
Certified for
Medicare and Medicaid
Chain / affiliated entity
The Ensign Group
Medicare-certified since
May 29, 1996
Resident/family council
None
County
Van Zandt County
CMS Certification Number
675597

Ratings

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 52.7 / 53 / 5Better
Health inspection rating ⓘ (higher is better)5 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)2 / 51.9 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)2 / 53.7 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 54 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 53.2 / 53.3 / 5Average

Staffing

This facility3.29 hrsTexas average3.39 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.29 hrs3.39 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.47 hrs0.43 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.95 hrs2.01 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.07 hrs2.98 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)50%55.3%45.8%Worse
Registered nurse turnover (yearly) (lower is better)20%54.6%42.9%Better
Administrators who left in the past year (lower is better)311Worse

Inspections

This facility3Texas average9U.S. average9
Health citations in the most recent inspection: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)399Better
Citations from complaint investigations (latest cycle) (lower is better)043Better
Weighted health inspection score ⓘ (lower is better)1210280.6Better

Penalties

This facility0Texas average1U.S. average1
Fines in the past 3 years: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$44,141$30,972Better
All federal penalties in the past 3 years (lower is better)021Better

Size

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Certified beds117113107
Average residents per day857686
Occupancy72.3%67.6%80.9%

Long-stay residents

This facility2.8%Texas average3.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.8%3.3%3.2%Better
Long-stay residents with pressure ulcers (lower is better)4.4%3.8%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)12.8%9.6%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.8%0.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.3%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)36%15.8%13.9%Worse
Long-stay residents whose walking worsened (lower is better)34.5%14%14.1%Worse
Long-stay residents who lose too much weight (lower is better)5.5%3%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)2%2.4%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)23.7%18%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)17.6%13.4%19%Better
Long-stay residents given a flu vaccine (higher is better)93.2%98%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)87.4%96.6%93.6%Worse

Short-stay residents

This facility4%Texas average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)4%1.5%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)88.1%88%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)91.5%88.9%82%Better

Inspection citations

State inspectors cited this home for 10 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
January 7, 2026
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected January 7, 2026
January 7, 2026
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
C
No harm, widespread
No revisit needed
January 7, 2026
Standard
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Tag F0770
D
Potential harm, isolated
Corrected January 8, 2026
January 7, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected January 8, 2026
January 7, 2026
Standard
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Tag F0645
D
Potential harm, isolated
Corrected January 8, 2026
October 16, 2024
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected October 30, 2024
October 16, 2024
Fire safety
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929
E
Potential harm, pattern
Corrected October 30, 2024
October 16, 2024
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
C
No harm, widespread
Waiver has been granted
October 16, 2024
Standard
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies · Tag F0572
E
Potential harm, pattern
Corrected November 6, 2024
August 30, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected August 31, 2024
August 23, 2023
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
C
No harm, widespread
Waiver has been granted
August 23, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected August 24, 2023
August 23, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
E
Potential harm, pattern
Corrected August 24, 2023
August 23, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected August 24, 2023
August 23, 2023
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected August 24, 2023
August 23, 2023
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
B
No harm, pattern
Corrected August 24, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
EASTLAND MEMORIAL HOSPITAL DISTRICT
Organization
5% or greater direct ownership interest—12/01/2019
THE ENSIGN GROUP INC
Organization
5% or greater direct ownership interest—12/01/2019
APPALOOSA HEALTHCARE, INC.
Organization
adp of the snfNOT APPLICABLE08/11/2025
BLUEBIRD CREEK HEALTH HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE12/01/2019
ENSIGN SERVICES INC
Organization
adp of the snfNOT APPLICABLE08/19/2019
JENSEN, KEVIN
Individual
adp of the snfNOT APPLICABLE11/01/2024
ROJAS, JORGE
Individual
adp of the snfNOT APPLICABLE12/01/2019
STANDARD BEARER HEALTHCARE OP, LP
Organization
adp of the snfNOT APPLICABLE12/01/2019
THE ENSIGN GROUP INC
Organization
adp of the snfNOT APPLICABLE12/01/2019
BURNAM, SOON
Individual
corporate officerNOT APPLICABLE12/01/2019
KEETCH, CHAD
Individual
corporate officerNOT APPLICABLE03/01/2011
TAYLOR, STEPHEN
Individual
corporate officerNOT APPLICABLE07/01/2025
JENSEN, KEVIN
Individual
managing control - governing bodyNOT APPLICABLE11/01/2024
ROJAS, JORGE
Individual
managing control - governing bodyNOT APPLICABLE12/01/2019
APPALOOSA HEALTHCARE, INC.
Organization
operational/managerial controlNOT APPLICABLE12/01/2019
JENSEN, KEVIN
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
ROJAS, JORGE
Individual
operational/managerial controlNOT APPLICABLE12/01/2019

Other nursing homes near Crestwood Health and Rehabilitation Center

  1. Canton Oaks

    1901 S Trade Days Blvd, Canton, TX 75103 · 13.6 mi

    For-profit · 120 beds · Part of Fundamental Healthcare

    ★★★★★4Above average
  2. Avir at Grand Saline

    1638 Vz Cr 1803, Grand Saline, TX 75140 · 16.3 mi

    For-profit · 120 beds · Part of Avir Health Group

    ★★★★★2Below average
  3. Countryview Nursing & Rehabilitation

    1900 N Frances St, Terrell, TX 75160 · 16.3 mi

    Government · 115 beds · Part of Creative Solutions in Healthcare

    • Abuse citation
    ★★★★★1Much below average
  4. Azalea Trail Nursing and Rehabilitation Center

    411 Spring Creek Rd, Grand Saline, TX 75140 · 16.8 mi

    For-profit · 72 beds

    ★★★★★4Above average
  5. Terrell Healthcare Center

    204 W Nash, Terrell, TX 75160 · 16.8 mi

    For-profit · 94 beds · Part of Nexion Health

    • Special Focus Facility
    Not rated
  6. Avir at Bradburn

    520 Bradburn Rd., Grand Saline, TX 75140 · 17.1 mi

    For-profit · 76 beds · Part of Avir Health Group

    ★★★★★1Much below average

All nursing homes in Wills Point, TX · Compare side by side

Frequently asked questions

What is Crestwood Health and Rehabilitation Center's rating?

Crestwood Health and Rehabilitation Center has 5 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.

How many inspection citations did Crestwood Health and Rehabilitation Center receive?

Its most recent standard health inspection found 3 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.

Does Crestwood Health and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Crestwood Health and Rehabilitation Center?

It is for profit - partnership and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Crestwood Health and Rehabilitation Center and how do I contact it?

Crestwood Health and Rehabilitation Center is at 1448 Houston St, Wills Point, TX 75169. Phone: (903) 873-5400.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.