nursing home in Texarkana, TX
Heritage Plaza Nursing Center
600 W 52nd St, Texarkana, TX 75501 · (903) 792-6700
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritage Plaza Nursing Center at a glance
Heritage Plaza Nursing Center is a 95-bed for-profit nursing home in Texarkana, Texas (Bowie County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Texas average of 2.7.
Residents receive about 3.1 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.4 hours.
Its most recent standard health inspection (June 2, 2026) found 8 health citations. The Texas average is 9.4.
Federal regulators fined it 3 times in the past three years, totaling $89,633.
Nursing staff turnover is 57.4% per year (state average 55.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 95
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Stonegate Senior Living
- Medicare-certified since
- November 15, 1995
- Resident/family council
- Resident
- County
- Bowie County
- CMS Certification Number
- 675561
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 1.9 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4 / 5 | 3.8 / 5 | Average |
Staffing
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.15 hrs | 3.39 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.41 hrs | 0.43 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.70 hrs | 2.01 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.64 hrs | 2.98 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 57.4% | 55.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 37.5% | 54.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 78 | 102 | 80.6 | Average |
Penalties
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $89,633 | $44,141 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 2 | 1 | Worse |
Size
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 95 | 113 | 107 | |
| Average residents per day | 46 | 76 | 86 | |
| Occupancy | 48.6% | 67.6% | 80.9% |
Long-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.9% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.3% | 3.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10.6% | 9.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.8% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 5.7% | 15.8% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.8% | 14% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.4% | 3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 2.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 7.4% | 18% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 2.4% | 13.4% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 97.4% | 98% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 88% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 88.9% | 82% | Better |
Inspection citations
State inspectors cited this home for 40 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 2, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected June 24, 2026 |
| June 2, 2026 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected June 24, 2026 |
| June 2, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected June 24, 2026 |
| June 2, 2026 Standard | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. Resident Assessment and Care Planning Deficiencies · Tag F0635 | E Potential harm, pattern | Corrected June 19, 2026 |
| June 2, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected June 19, 2026 |
| June 2, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 19, 2026 |
| June 2, 2026 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 19, 2026 |
| June 2, 2026 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected June 19, 2026 |
| June 2, 2026 Standard | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected June 19, 2026 |
| June 2, 2026 Standard | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. Resident Assessment and Care Planning Deficiencies · Tag F0646 | D Potential harm, isolated | Corrected June 19, 2026 |
| September 10, 2025 Complaint | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | G Actual harm, isolated | Corrected September 11, 2025 |
| August 18, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected September 11, 2025 |
| April 23, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected May 12, 2025 |
| April 23, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 14, 2025 |
| April 23, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected May 14, 2025 |
| April 23, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected May 14, 2025 |
| April 23, 2025 Standard | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected May 14, 2025 |
| April 23, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected May 14, 2025 |
| April 23, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected May 14, 2025 |
| April 23, 2025 Standard | Ensure the activities program is directed by a qualified professional. Quality of Life and Care Deficiencies · Tag F0680 | D Potential harm, isolated | Corrected May 14, 2025 |
| April 23, 2025 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected May 14, 2025 |
| April 23, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected May 14, 2025 |
| March 4, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected April 11, 2025 |
| March 4, 2025 Complaint | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected March 12, 2025 |
| March 4, 2025 Complaint | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0691 | D Potential harm, isolated | Corrected March 12, 2025 |
| March 4, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected March 12, 2025 |
| November 2, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 8, 2024 |
| September 4, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | J Immediate jeopardy, isolated | Corrected April 17, 2024 |
| September 4, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected September 12, 2024 |
| September 4, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 12, 2024 |
| September 4, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected September 12, 2024 |
| September 4, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected September 12, 2024 |
| March 6, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected May 9, 2024 |
| March 6, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected May 9, 2024 |
| March 6, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | C No harm, widespread | Corrected May 9, 2024 |
| March 6, 2024 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected March 13, 2024 |
| March 6, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | E Potential harm, pattern | Corrected March 13, 2024 |
| March 6, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected March 13, 2024 |
| March 6, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 13, 2024 |
| March 6, 2024 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected March 13, 2024 |
| March 6, 2024 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected March 13, 2024 |
| March 6, 2024 Standard | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · Tag F0813 | D Potential harm, isolated | Corrected March 13, 2024 |
| March 6, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 13, 2024 |
| March 6, 2024 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected March 13, 2024 |
| February 14, 2024 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected February 28, 2024 |
| February 14, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected February 28, 2024 |
| October 13, 2023 Complaint | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected October 15, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $89,633 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 18, 2025 | Fine | $9,110 |
| September 4, 2024 | Fine | $77,227 |
| October 13, 2023 | Fine | $3,296 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FANNIN COUNTY HOSPITAL AUTHORITY Organization | 5% or greater direct ownership interest | 100% | 03/31/2017 |
| UMB BANK NATIONAL ASSOCIATION Organization | 5% or greater mortgage interest | NOT APPLICABLE | 09/23/2021 |
| FERGUSON, CLAY Individual | adp of the snf | NOT APPLICABLE | 04/01/2025 |
| LIFETIME WELLNESS, LTD. Organization | adp of the snf | NOT APPLICABLE | 09/23/2021 |
| LYNCH, KACEY Individual | adp of the snf | NOT APPLICABLE | 01/13/2025 |
| MARTUS FINANCIAL SERVICES, INC. Organization | adp of the snf | NOT APPLICABLE | 12/31/2023 |
| NASH, BELINDA Individual | adp of the snf | NOT APPLICABLE | 04/08/2024 |
| PF HERITAGE SNF OPS, LLC Organization | adp of the snf | NOT APPLICABLE | 12/04/2025 |
| PHARMERICA DRUG SYSTEMS LLC Organization | adp of the snf | NOT APPLICABLE | 08/27/2017 |
| PRESERVATION FREEHOLD COMPANY Organization | adp of the snf | NOT APPLICABLE | 09/23/2021 |
| REHAB PRO LP Organization | adp of the snf | NOT APPLICABLE | 09/23/2021 |
| SANCTUARY LTC, LLC Organization | adp of the snf | NOT APPLICABLE | 09/23/2021 |
| STONEGATE SENIOR LIVING, LP Organization | adp of the snf | NOT APPLICABLE | 12/04/2025 |
| SANDERSON, CLARK Individual | corporate officer | NOT APPLICABLE | 10/29/2012 |
| CAMPBELL, SCOTT Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/04/2025 |
| CHANCE, JAMES Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/04/2025 |
| FISHER, JAMES Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/04/2025 |
| LANGDON, THOMAS Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/04/2025 |
| MCGEHEE, WILLIAM Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/04/2025 |
| TAYLOR, JOHN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/05/2025 |
| NASH, BELINDA Individual | operational/managerial control | NOT APPLICABLE | 04/08/2024 |
| PF HERITAGE SNF OPS, LLC Organization | operational/managerial control | NOT APPLICABLE | 09/23/2021 |
| STONEGATE SENIOR LIVING, LP Organization | operational/managerial control | NOT APPLICABLE | 06/22/2022 |
Other nursing homes near Heritage Plaza Nursing Center
Avir at Sweetwater
4925 Elizabeth St., Texarkana, TX 75503 · under 1 mi
For-profit · 79 beds · Part of Avir Health Group
★★★★★3AverageAvir at Texarkana
4925 Elizabeth St, Texarkana, TX 75503 · under 1 mi
For-profit · 110 beds · Part of Avir Health Group
- Abuse citation
- New owner (last 12 months)
★★★★★1Much below averageThe Villa at Texarkana
4920 Elizabeth St, Texarkana, TX 75503 · under 1 mi
For-profit · 106 beds · Part of Caring Healthcare Group
★★★★★3AverageReunion Plaza Senior Care and Rehabilitation Cente
1401 Hampton Rd, Texarkana, TX 75503 · under 1 mi
For-profit · 129 beds · Part of Stonegate Senior Living
★★★★★1Much below averageThe Cottages at Texarkana
4701 Jefferson Avenue, Texarkana, AR 71854 · 1 mi
For-profit · 140 beds · Part of Southern Administrative Services
★★★★★3AverageBailey Creek Health and Rehab
1621 East 42nd St, Texarkana, AR 71854 · 1.3 mi
For-profit · 74 beds · Part of Anthony & Bryan Adams
★★★★★2Below average
Frequently asked questions
What is Heritage Plaza Nursing Center's rating?
Heritage Plaza Nursing Center has 3 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.
How many inspection citations did Heritage Plaza Nursing Center receive?
Its most recent standard health inspection found 8 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.
Does Heritage Plaza Nursing Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritage Plaza Nursing Center?
It is for profit - corporation and part of Stonegate Senior Living. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritage Plaza Nursing Center and how do I contact it?
Heritage Plaza Nursing Center is at 600 W 52nd St, Texarkana, TX 75501. Phone: (903) 792-6700.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.