nursing home in San Antonio, TX

Windsor Mission Oaks

3030 S Roosevelt Ave, San Antonio, TX 78214 · (210) 924-8151

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★2
  • Quality measuresNot rated

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Windsor Mission Oaks at a glance

Windsor Mission Oaks is a 150-bed non-profit nursing home in San Antonio, Texas (Bexar County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Texas average of 2.7.

Residents receive about 2.7 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.4 hours.

Its most recent standard health inspection (June 27, 2025) found 11 health citations. The Texas average is 9.4.

Federal regulators fined it 1 time in the past three years, totaling $10,842.

Nursing staff turnover is 23.2% per year (state average 55.3%).

Facility details

Type
Nursing home
Ownership
Non Profit - Other
Beds
150
Certified for
Medicare and Medicaid
Chain / affiliated entity
Wellsential Health
Medicare-certified since
October 20, 1994
Resident/family council
Resident
County
Bexar County
CMS Certification Number
675409

Ratings

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 52.7 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)2 / 51.9 / 52.9 / 5Worse

Staffing

This facility2.74 hrsTexas average3.39 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)2.74 hrs3.39 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.29 hrs0.43 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.60 hrs2.01 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.22 hrs2.98 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)23.2%55.3%45.8%Better
Registered nurse turnover (yearly) (lower is better)0%54.6%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility11Texas average9U.S. average9
Health citations in the most recent inspection: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1199Worse
Citations from complaint investigations (latest cycle) (lower is better)143Better
Weighted health inspection score ⓘ (lower is better)8710280.6Worse

Penalties

This facility1Texas average1U.S. average1
Fines in the past 3 years: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$10,842$44,141$30,972Better
All federal penalties in the past 3 years (lower is better)121Average

Size

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Certified beds150113107
Average residents per day1237686
Occupancy82.1%67.6%80.9%

Long-stay residents

This facility2.2%Texas average3.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.2%3.3%3.2%Better
Long-stay residents with pressure ulcers (lower is better)1.6%3.8%4.6%Better
Long-stay residents with a urinary tract infection (lower is better)1.4%0.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.3%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)10.2%15.8%13.9%Better
Long-stay residents whose walking worsened (lower is better)7.8%14%14.1%Better
Long-stay residents who lose too much weight (lower is better)3.2%3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1.8%2.4%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)39.8%18%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)16%13.4%19%Better
Long-stay residents given a flu vaccine (higher is better)99.2%98%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.8%96.6%93.6%Better

Short-stay residents

This facility54.2%Texas average88.9%U.S. average82%
Short-stay residents given a pneumonia vaccine: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Short-stay residents given a pneumonia vaccine (higher is better)54.2%88.9%82%Worse

Inspection citations

State inspectors cited this home for 37 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".

DateCitationSeverityStatus
June 12, 2026
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected June 13, 2026
June 27, 2025
Fire safety
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929
E
Potential harm, pattern
Corrected June 28, 2025
June 27, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected June 28, 2025
June 27, 2025
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected June 28, 2025
June 27, 2025
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
C
No harm, widespread
No revisit needed
June 27, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected June 28, 2025
June 27, 2025
Standard
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
E
Potential harm, pattern
Corrected June 28, 2025
June 27, 2025
Standard
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
E
Potential harm, pattern
Corrected June 28, 2025
June 27, 2025
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected June 28, 2025
June 27, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected June 28, 2025
June 27, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected June 28, 2025
June 27, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
E
Potential harm, pattern
Corrected June 28, 2025
June 27, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected June 28, 2025
June 27, 2025
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected June 28, 2025
June 27, 2025
Standard
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Tag F0552
D
Potential harm, isolated
Corrected June 28, 2025
May 23, 2024
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected May 24, 2024
May 23, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected May 24, 2024
May 8, 2024
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
F
Potential harm, widespread
Corrected May 9, 2024
May 8, 2024
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected May 9, 2024
May 8, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
E
Potential harm, pattern
Corrected May 9, 2024
May 8, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected May 9, 2024
May 8, 2024
Fire safety
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0929
D
Potential harm, isolated
Corrected May 9, 2024
May 8, 2024
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
C
No harm, widespread
Corrected May 8, 2024
May 8, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
J
Immediate jeopardy, isolated
Corrected May 4, 2024
May 8, 2024
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected May 9, 2024
May 8, 2024
Complaint
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Resident Rights Deficiencies · Tag F0942
E
Potential harm, pattern
Corrected May 9, 2024
May 8, 2024
Complaint
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943
E
Potential harm, pattern
Corrected May 9, 2024
May 8, 2024
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected May 9, 2024
May 8, 2024
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected May 9, 2024
May 8, 2024
Complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
E
Potential harm, pattern
Corrected May 9, 2024
May 8, 2024
Complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected May 9, 2024
May 8, 2024
Complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected May 9, 2024
May 8, 2024
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 9, 2024
May 8, 2024
Complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
D
Potential harm, isolated
Corrected May 9, 2024
May 8, 2024
Complaint
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected May 9, 2024
May 8, 2024
Complaint
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected May 9, 2024
March 31, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected April 1, 2023
March 31, 2023
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected April 1, 2023
March 31, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected April 1, 2023
March 31, 2023
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected April 1, 2023
March 31, 2023
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
C
No harm, widespread
Corrected April 1, 2023
March 31, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected April 1, 2023
March 31, 2023
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
E
Potential harm, pattern
Corrected April 1, 2023
March 31, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected April 1, 2023
March 31, 2023
Standard
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
E
Potential harm, pattern
Corrected April 1, 2023
March 31, 2023
Standard
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0640
D
Potential harm, isolated
Corrected April 1, 2023
March 31, 2023
Standard
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · Tag F0849
D
Potential harm, isolated
Corrected April 1, 2023
March 31, 2023
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected April 1, 2023
March 31, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 1, 2023
March 31, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected April 1, 2023
March 31, 2023
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected April 1, 2023
March 31, 2023
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
C
No harm, widespread
Corrected April 1, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $10,842 in fines.

DatePenaltyAmount / length
May 8, 2024Fine$10,842

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
VAL VERDE COUNTY HOSPITAL DISTRICT
Organization
5% or greater direct ownership interest100%04/01/2022
300 S ROOSEVELT AVENUE LLC
Organization
adp of the snfNOT APPLICABLE04/01/2022
DEKOWSKI, DONOVAN
Individual
adp of the snfNOT APPLICABLE04/01/2022
DIAZ, CHRISTOPER
Individual
adp of the snfNOT APPLICABLE01/01/2025
GIVENS, LAURA
Individual
adp of the snfNOT APPLICABLE07/01/2015
JOHNSON, NICHOLAS
Individual
adp of the snfNOT APPLICABLE01/01/2025
RAMIREZ, HERMELINDO
Individual
adp of the snfNOT APPLICABLE11/08/2023
REGENCY IHS CLINICAL CONSULTING, LLC
Organization
adp of the snfNOT APPLICABLE04/01/2022
REGENCY IHS MASTER TENANT LLC
Organization
adp of the snfNOT APPLICABLE04/01/2022
REGENCY IHS OF WINDSOR MISSION OAKS, LLC
Organization
adp of the snfNOT APPLICABLE11/14/2024
REGENCY IHS REHAB LLC
Organization
adp of the snfNOT APPLICABLE04/01/2022
REGENCY INTEGRATED HEALTH SERVICES LLC
Organization
adp of the snfNOT APPLICABLE11/14/2024
VAL VERDE COUNTY HOSPITAL DISTRICT
Organization
adp of the snfNOT APPLICABLE04/24/2025
JURADO, JORGE
Individual
corporate officerNOT APPLICABLE10/13/2023
REGENCY IHS OF WINDSOR MISSION OAKS, LLC
Organization
direct ownership interestNOT APPLICABLE04/01/2022
CSV RHEA MANAGEMENT HOLDCO, LLC
Organization
indirect ownership interestNOT APPLICABLE04/01/2022
DWD TX HOLDINGS LLC
Organization
indirect ownership interestNOT APPLICABLE04/01/2022
JACK AND NANCY DWYER WORKFORCE DEVELOPMENT CENTER INC
Organization
indirect ownership interestNOT APPLICABLE04/01/2022
REGENCY INTEGRATED HEALTH SERVICES LLC
Organization
indirect ownership interestNOT APPLICABLE04/01/2022
REGENCY TEXAS HOLDINGS LLC
Organization
indirect ownership interestNOT APPLICABLE04/01/2022
REG HG OPCO 1, LLC
Organization
indirect ownership interestNOT APPLICABLE04/01/2022
REG HG OPCO LLC
Organization
indirect ownership interestNOT APPLICABLE04/01/2022
REG OPERATOR HOLDCO LLC
Organization
indirect ownership interestNOT APPLICABLE04/01/2022
BAIRD, DANIEL
Individual
managing control - governing bodyNOT APPLICABLE04/13/2021
CLAPP, BARBARA
Individual
managing control - governing bodyNOT APPLICABLE06/01/2021
CORTESE, DAREN
Individual
managing control - governing bodyNOT APPLICABLE08/10/2021
DIAZ, CRIS
Individual
managing control - governing bodyNOT APPLICABLE11/18/2020
GIBSON, PATRICIA
Individual
managing control - governing bodyNOT APPLICABLE08/01/2021
JURADO, JORGE
Individual
managing control - governing bodyNOT APPLICABLE10/13/2023
MANDELBAUM, ELLIOT
Individual
managing control - governing bodyNOT APPLICABLE01/01/2025
OTAZO, JULIO
Individual
managing control - governing bodyNOT APPLICABLE05/25/2022
PALMER, ROBIN
Individual
managing control - governing bodyNOT APPLICABLE11/18/2020
DEKOWSKI, DONOVAN
Individual
operational/managerial controlNOT APPLICABLE04/01/2022
RAMIREZ, HERMELINDO
Individual
operational/managerial controlNOT APPLICABLE11/08/2023
REGENCY IHS OF WINDSOR MISSION OAKS, LLC
Organization
operational/managerial controlNOT APPLICABLE04/01/2022
REGENCY INTEGRATED HEALTH SERVICES LLC
Organization
operational/managerial controlNOT APPLICABLE04/01/2022
VAL VERDE COUNTY HOSPITAL DISTRICT
Organization
operational/managerial controlNOT APPLICABLE04/01/2022

Other nursing homes near Windsor Mission Oaks

  1. The Rio at Mission Trails

    6211 S New Braunfels Ave, San Antonio, TX 78223 · 1.4 mi

    Government · 124 beds · Part of Creative Solutions in Healthcare

    ★★★★★1Much below average
  2. San Jose Nursing Center

    406 Sharmain Pl, San Antonio, TX 78221 · 2 mi

    For-profit · 55 beds

    ★★★★★3Average
  3. Highland Nursing Center

    5819 Pecan Valley Dr, San Antonio, TX 78223 · 2.7 mi

    For-profit · 53 beds

    ★★★★★1Much below average
  4. Pecan Valley Rehabilitation and Healthcare

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    For-profit · 124 beds · Part of The Ensign Group

    ★★★★★4Above average
  5. Buena Vida Nursing and Rehab-San Antonio

    5027 Pecan Grove, San Antonio, TX 78222 · 3.7 mi

    Government · 222 beds · Part of Creative Solutions in Healthcare

    • Special Focus candidate
    • Abuse citation
    ★★★★★1Much below average
  6. Legend Oaks Healthcare and Rehabilitation Center -

    2003 W Hutchins Place, San Antonio, TX 78224 · 3.8 mi

    For-profit · 126 beds · Part of The Ensign Group

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Frequently asked questions

What is Windsor Mission Oaks's rating?

Windsor Mission Oaks has 3 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.

How many inspection citations did Windsor Mission Oaks receive?

Its most recent standard health inspection found 11 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.

Does Windsor Mission Oaks accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Windsor Mission Oaks?

It is non profit - other and part of Wellsential Health. The ownership section on this page lists the owners and managers reported to CMS.

Where is Windsor Mission Oaks and how do I contact it?

Windsor Mission Oaks is at 3030 S Roosevelt Ave, San Antonio, TX 78214. Phone: (210) 924-8151.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.