nursing home in Dallas, TX

Golden Acres Living and Rehabilitation Center

2525 Centerville Rd, Dallas, TX 75228 · (214) 327-4503

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★3
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Golden Acres Living and Rehabilitation Center at a glance

Golden Acres Living and Rehabilitation Center is a 264-bed for-profit nursing home in Dallas, Texas (Dallas County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Texas average of 2.7.

Residents receive about 3.8 hours of nursing care per day (0.4 of them from registered nurses), better than the state average of 3.4 hours.

Its most recent standard health inspection (January 22, 2026) found 12 health citations. The Texas average is 9.4.

It has not received a federal fine in the past three years.

Nursing staff turnover is 46.6% per year (state average 55.3%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
264
Certified for
Medicare and Medicaid
Chain / affiliated entity
The Ensign Group
Medicare-certified since
February 1, 1993
Resident/family council
Resident
County
Dallas County
CMS Certification Number
675081

Ratings

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 52.7 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)3 / 51.9 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)3 / 53.7 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 54 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)2 / 53.2 / 53.3 / 5Worse

Staffing

This facility3.76 hrsTexas average3.39 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.76 hrs3.39 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.40 hrs0.43 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.24 hrs2.01 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.43 hrs2.98 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)46.6%55.3%45.8%Average
Registered nurse turnover (yearly) (lower is better)18.2%54.6%42.9%Better
Administrators who left in the past year (lower is better)011Better

Inspections

This facility12Texas average9U.S. average9
Health citations in the most recent inspection: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)1299Worse
Citations from complaint investigations (latest cycle) (lower is better)543Worse
Weighted health inspection score ⓘ (lower is better)7410280.6Better

Penalties

This facility0Texas average1U.S. average1
Fines in the past 3 years: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$44,141$30,972Better
All federal penalties in the past 3 years (lower is better)021Better

Size

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Certified beds264113107
Average residents per day1747686
Occupancy65.9%67.6%80.9%

Long-stay residents

This facility1.4%Texas average3.3%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.4%3.3%3.2%Better
Long-stay residents with pressure ulcers (lower is better)1.3%3.8%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)17.2%9.6%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.8%0.8%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.1%0.3%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)28.2%15.8%13.9%Worse
Long-stay residents whose walking worsened (lower is better)24.7%14%14.1%Worse
Long-stay residents who lose too much weight (lower is better)3.8%3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)2.4%2.4%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)25.5%18%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)19.7%13.4%19%Average
Long-stay residents given a flu vaccine (higher is better)99.4%98%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%96.6%93.6%Better

Short-stay residents

This facility1.8%Texas average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.8%1.5%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)100%88%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)100%88.9%82%Better

Inspection citations

State inspectors cited this home for 34 health deficiencies and 28 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
July 21, 2026
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Deficient, Provider has no plan of correction
May 14, 2026
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected May 15, 2026
March 9, 2026
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected March 10, 2026
March 9, 2026
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected March 10, 2026
January 22, 2026
Fire safety
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies · Tag K0341
F
Potential harm, widespread
Corrected January 23, 2026
January 22, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected March 5, 2026
January 22, 2026
Fire safety
Have an alternate power supply for its alarm system.
Smoke Deficiencies · Tag K0344
E
Potential harm, pattern
Corrected January 23, 2026
January 22, 2026
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected January 23, 2026
January 22, 2026
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected February 13, 2026
January 22, 2026
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected February 13, 2026
January 22, 2026
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected January 30, 2026
January 22, 2026
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
E
Potential harm, pattern
Corrected January 23, 2026
January 22, 2026
Fire safety
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies · Tag K0325
D
Potential harm, isolated
Corrected January 23, 2026
January 22, 2026
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
D
Potential harm, isolated
Corrected January 23, 2026
January 22, 2026
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
D
Potential harm, isolated
Corrected January 23, 2026
January 22, 2026
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
C
No harm, widespread
Corrected January 23, 2026
January 22, 2026
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected January 23, 2026
January 22, 2026
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected January 23, 2026
January 22, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected January 23, 2026
January 22, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected January 23, 2026
January 22, 2026
Complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected January 23, 2026
January 22, 2026
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected January 23, 2026
January 22, 2026
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected January 23, 2026
January 22, 2026
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected January 23, 2026
October 30, 2024
Fire safety
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies · Tag K0232
E
Potential harm, pattern
Corrected November 1, 2024
October 30, 2024
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected November 1, 2024
October 30, 2024
Fire safety
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies · Tag K0352
E
Potential harm, pattern
Corrected November 1, 2024
October 30, 2024
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected November 1, 2024
October 30, 2024
Fire safety
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies · Tag K0343
E
Potential harm, pattern
Corrected November 1, 2024
October 30, 2024
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected November 1, 2024
October 30, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected November 1, 2024
October 30, 2024
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected November 1, 2024
October 30, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected November 1, 2024
October 30, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected November 8, 2024
October 30, 2024
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
C
No harm, widespread
Corrected November 1, 2024
October 30, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
C
No harm, widespread
Corrected November 1, 2024
October 30, 2024
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected October 31, 2024
October 30, 2024
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected October 31, 2024
October 30, 2024
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected October 31, 2024
October 30, 2024
Complaint
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected October 31, 2024
October 30, 2024
Complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected October 31, 2024
October 30, 2024
Complaint
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected October 31, 2024
October 30, 2024
Complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected October 31, 2024
September 7, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected September 8, 2024
July 3, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected July 4, 2024
June 3, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected June 4, 2024
January 20, 2024
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected January 21, 2024
August 24, 2023
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
F
Potential harm, widespread
Corrected August 25, 2023
August 24, 2023
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
F
Potential harm, widespread
Corrected August 25, 2023
August 24, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected August 25, 2023
August 24, 2023
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
C
No harm, widespread
Corrected August 25, 2023
August 24, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected October 4, 2023
August 24, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected October 4, 2023
August 24, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected October 4, 2023
August 24, 2023
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected October 4, 2023
August 24, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected October 4, 2023
August 24, 2023
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
D
Potential harm, isolated
Corrected October 4, 2023
August 24, 2023
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected October 4, 2023
August 24, 2023
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected October 4, 2023
August 24, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected October 4, 2023
August 24, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected October 4, 2023
August 24, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected October 4, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
EASTLAND MEMORIAL HOSPITAL DISTRICT
Organization
5% or greater direct ownership interest100%02/20/2015
CARETRUST GP LLC
Organization
adp of the snfNOT APPLICABLE10/01/2009
CARETRUST REIT INC
Organization
adp of the snfNOT APPLICABLE10/01/2009
CTR PARTNERSHIP LP
Organization
adp of the snfNOT APPLICABLE10/01/2009
ENSIGN SERVICES INC
Organization
adp of the snfNOT APPLICABLE10/01/2009
HILLENDAHL HEALTH HOLDINGS LLC
Organization
adp of the snfNOT APPLICABLE10/01/2009
NAYAK, NEETA
Individual
adp of the snfNOT APPLICABLE08/13/2024
POMERADO RANCH HEALTHCARE, INC.
Organization
adp of the snfNOT APPLICABLE08/12/2025
THOMPSON, CHRISTOPHER
Individual
adp of the snfNOT APPLICABLE10/01/2009
BURNAM, SOON
Individual
corporate officerNOT APPLICABLE10/01/2009
KEETCH, CHAD
Individual
corporate officerNOT APPLICABLE03/01/2011
TAYLOR, STEPHEN
Individual
corporate officerNOT APPLICABLE07/01/2025
NAYAK, NEETA
Individual
managing control - governing bodyNOT APPLICABLE08/13/2024
THOMPSON, CHRISTOPHER
Individual
managing control - governing bodyNOT APPLICABLE10/01/2009
NAYAK, NEETA
Individual
operational/managerial controlNOT APPLICABLE08/13/2024
POMERADO RANCH HEALTHCARE, INC.
Organization
operational/managerial controlNOT APPLICABLE02/20/2015
THOMPSON, CHRISTOPHER
Individual
operational/managerial controlNOT APPLICABLE10/01/2009

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Frequently asked questions

What is Golden Acres Living and Rehabilitation Center's rating?

Golden Acres Living and Rehabilitation Center has 3 out of 5 stars on the CMS overall star rating. The average for Texas nursing homes is 2.7 stars.

How many inspection citations did Golden Acres Living and Rehabilitation Center receive?

Its most recent standard health inspection found 12 citations, compared with a Texas average of 9.4. Every citation is listed on this page with its severity.

Does Golden Acres Living and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Golden Acres Living and Rehabilitation Center?

It is for profit - corporation and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Golden Acres Living and Rehabilitation Center and how do I contact it?

Golden Acres Living and Rehabilitation Center is at 2525 Centerville Rd, Dallas, TX 75228. Phone: (214) 327-4503.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.