nursing home in Hayward, CA

We Care Skilled Nursing Facility

21863 Vallejo Street, Hayward, CA 94541 · (510) 750-1245

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★3
  • Quality measures★★★★★5
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

We Care Skilled Nursing Facility at a glance

We Care Skilled Nursing Facility is a 28-bed for-profit nursing home in Hayward, California (Alameda County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the California average of 3.2.

Residents receive about 3.9 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 4.5 hours.

Its most recent standard health inspection (February 28, 2025) found 11 health citations. The California average is 15.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 51.5% per year (state average 36.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
28
Certified for
Medicare and Medicaid
Medicare-certified since
December 11, 2019
Resident/family council
Resident
County
Alameda County
CMS Certification Number
555914

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53.2 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)3 / 53.3 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)5 / 54.1 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 53.6 / 53.3 / 5Better

Staffing

This facility3.90 hrsCalifornia average4.52 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.90 hrs4.52 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.34 hrs0.67 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.27 hrs2.65 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.68 hrs4.09 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)51.5%36.7%45.8%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility11California average16U.S. average9
Health citations in the most recent inspection: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)11169Worse
Citations from complaint investigations (latest cycle) (lower is better)043Better
Weighted health inspection score ⓘ (lower is better)54105.880.6Better

Penalties

This facility0California average1U.S. average1
Fines in the past 3 years: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,986$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Certified beds2899107
Average residents per day278886
Occupancy95.4%88.4%80.9%

Long-stay residents

This facility0%California average1.6%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0%1.6%3.2%Better
Long-stay residents with pressure ulcers (lower is better)9%4.3%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)16%12%15.4%Average
Long-stay residents with a urinary tract infection (lower is better)0%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)0%10.2%13.9%Better
Long-stay residents whose walking worsened (lower is better)0%9.8%14.1%Better
Long-stay residents who lose too much weight (lower is better)0%4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0%7.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.4%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)14.8%13.7%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)21.4%10.2%19%Worse
Long-stay residents given a pneumonia vaccine (higher is better)100%98.6%93.6%Better

Short-stay residents

This facility0%California average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.5%1.6%Better
Short-stay residents given a flu vaccine (higher is better)86%93.2%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)88.4%94.4%82%Better

Inspection citations

State inspectors cited this home for 27 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
February 28, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected March 21, 2025
February 28, 2025
Fire safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916
E
Potential harm, pattern
Corrected March 21, 2025
February 28, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected March 21, 2025
February 28, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected March 21, 2025
February 28, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected March 21, 2025
February 28, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected March 21, 2025
February 28, 2025
Standard
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · Tag F0808
D
Potential harm, isolated
Corrected March 21, 2025
February 28, 2025
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected March 21, 2025
February 28, 2025
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected March 21, 2025
February 28, 2025
Standard
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0694
D
Potential harm, isolated
Corrected March 21, 2025
February 28, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected March 21, 2025
February 28, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected March 21, 2025
February 28, 2025
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected March 21, 2025
December 31, 2024
Complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected January 10, 2025
October 19, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected October 31, 2023
October 19, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected November 3, 2023
October 19, 2023
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected November 3, 2023
October 19, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected November 3, 2023
October 19, 2023
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected November 3, 2023
October 19, 2023
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected November 3, 2023
October 19, 2023
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected November 3, 2023
October 19, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected November 3, 2023
October 19, 2023
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
B
No harm, pattern
Corrected November 3, 2023
April 22, 2022
Fire safety
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919
D
Potential harm, isolated
Corrected May 9, 2022
April 22, 2022
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected May 9, 2022
April 22, 2022
Fire safety
Provide family notifications of emergency plan.
Emergency Preparedness Deficiencies · Tag E0035
D
Potential harm, isolated
Corrected May 9, 2022
April 22, 2022
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected May 9, 2022
April 22, 2022
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected May 9, 2022
April 22, 2022
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected May 9, 2022
April 22, 2022
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
D
Potential harm, isolated
Corrected May 9, 2022
April 22, 2022
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
E
Potential harm, pattern
Corrected June 22, 2022
April 22, 2022
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected June 22, 2022
April 22, 2022
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected June 22, 2022
April 22, 2022
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected June 22, 2022
April 22, 2022
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected June 22, 2022
April 22, 2022
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected June 22, 2022
April 22, 2022
Standard
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · Tag F0912
B
No harm, pattern
Corrected June 22, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
JAIN, ASHIT
Individual
5% or greater direct ownership interest—12/05/2017
JAIN, ASHIT
Individual
adp of the snfNOT APPLICABLE08/22/2020
PONDER, ALDWIN
Individual
adp of the snfNOT APPLICABLE06/01/2022
WE CARE SKILLED NURSING FACILITY
Organization
adp of the snfNOT APPLICABLE01/28/2025
JAIN, ASHIT
Individual
corporate directorNOT APPLICABLE12/05/2017
JAIN, ASHIT
Individual
corporate officerNOT APPLICABLE12/05/2017
WE CARE SKILLED NURSING FACILITY
Organization
direct ownership interestNOT APPLICABLE10/04/2017
PONDER, ALDWIN
Individual
managing control - governing bodyNOT APPLICABLE06/01/2022
JAIN, ASHIT
Individual
operational/managerial controlNOT APPLICABLE12/05/2017
PONDER, ALDWIN
Individual
operational/managerial controlNOT APPLICABLE06/01/2022
WE CARE SKILLED NURSING FACILITY
Organization
operational/managerial controlNOT APPLICABLE10/04/2017

Other nursing homes near We Care Skilled Nursing Facility

  1. Bethesda Home

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    Non-profit · 40 beds

    ★★★★★3Average
  2. St Anthony Care Center

    553 Smalley Avenue, Hayward, CA 94541 · under 1 mi

    For-profit · 30 beds

    ★★★★★5Much above average
  3. Morton Bakar Center

    494 Blossom Way, Hayward, CA 94541 · under 1 mi

    For-profit · 97 beds

    ★★★★★5Much above average
  4. Golden Harbor Healthcare Center

    442 Sunset Boulevard, Hayward, CA 94541 · under 1 mi

    For-profit · 99 beds · Part of Spyglass Healthcare

    ★★★★★2Below average
  5. Serenethos Care Center, LLC

    22822 Myrtle Street, Hayward, CA 94541 · under 1 mi

    For-profit · 36 beds

    • CMS high performer
    ★★★★★5Much above average
  6. Baywood Court Health Center

    21966 Dolores Street, Castro Valley, CA 94546 · under 1 mi

    Non-profit · 56 beds

    ★★★★★5Much above average

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Frequently asked questions

What is We Care Skilled Nursing Facility's rating?

We Care Skilled Nursing Facility has 5 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did We Care Skilled Nursing Facility receive?

Its most recent standard health inspection found 11 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does We Care Skilled Nursing Facility accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns We Care Skilled Nursing Facility?

It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is We Care Skilled Nursing Facility and how do I contact it?

We Care Skilled Nursing Facility is at 21863 Vallejo Street, Hayward, CA 94541. Phone: (510) 750-1245.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.