nursing home in El Cajon, CA

Victoria Post Acute Care

654 S. Anza, El Cajon, CA 92020 · (619) 440-5005

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★4
  • Quality measures★★★★★5
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Victoria Post Acute Care at a glance

Victoria Post Acute Care is a 120-bed for-profit nursing home in El Cajon, California (San Diego County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the California average of 3.2.

Residents receive about 4 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 4.5 hours.

Its most recent standard health inspection (January 29, 2026) found 9 health citations. The California average is 15.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 49.6% per year (state average 36.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
120
Certified for
Medicare and Medicaid
Chain / affiliated entity
The Ensign Group
Medicare-certified since
March 17, 2004
Resident/family council
Resident
County
San Diego County
CMS Certification Number
555804

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53.2 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 52.8 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)4 / 53.3 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 54.1 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 53.6 / 53.3 / 5Better

Staffing

This facility4.03 hrsCalifornia average4.52 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.03 hrs4.52 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.57 hrs0.67 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.32 hrs2.65 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)3.74 hrs4.09 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)49.6%36.7%45.8%Worse
Registered nurse turnover (yearly) (lower is better)50%38.1%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility9California average16U.S. average9
Health citations in the most recent inspection: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)9169Average
Citations from complaint investigations (latest cycle) (lower is better)143Better
Weighted health inspection score ⓘ (lower is better)52105.880.6Better

Penalties

This facility0California average1U.S. average1
Fines in the past 3 years: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,986$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Certified beds12099107
Average residents per day1138886
Occupancy94.2%88.4%80.9%

Long-stay residents

This facility1.3%California average1.6%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.3%1.6%3.2%Better
Long-stay residents with pressure ulcers (lower is better)3.2%4.3%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)4%12%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)3.4%1.2%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)1%0.8%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)6.6%10.2%13.9%Better
Long-stay residents whose walking worsened (lower is better)11.9%9.8%14.1%Better
Long-stay residents who lose too much weight (lower is better)1.2%4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)3.4%7.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.4%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)13.3%13.7%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)20.8%10.2%19%Worse
Long-stay residents given a flu vaccine (higher is better)98.8%98.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%98.6%93.6%Better

Short-stay residents

This facility0.6%California average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.6%1.5%1.6%Better
Short-stay residents given a flu vaccine (higher is better)89.7%93.2%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)99.3%94.4%82%Better

Inspection citations

State inspectors cited this home for 41 health deficiencies and 23 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
January 29, 2026
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected February 9, 2026
January 29, 2026
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected February 6, 2026
January 29, 2026
Fire safety
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies · Tag K0352
C
No harm, widespread
Corrected February 6, 2026
January 29, 2026
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected February 26, 2026
January 29, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected February 26, 2026
January 29, 2026
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected February 26, 2026
January 29, 2026
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected February 26, 2026
January 29, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected February 26, 2026
January 29, 2026
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected February 26, 2026
January 29, 2026
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected February 26, 2026
January 29, 2026
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected February 26, 2026
September 4, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected October 4, 2025
July 31, 2025
Complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Tag F0627
D
Potential harm, isolated
Corrected August 22, 2025
September 13, 2024
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected September 24, 2024
September 13, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected September 24, 2024
September 13, 2024
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected September 24, 2024
September 13, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
C
No harm, widespread
Corrected September 24, 2024
September 13, 2024
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
C
No harm, widespread
Corrected September 24, 2024
September 13, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
C
No harm, widespread
Corrected September 24, 2024
September 13, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected October 10, 2024
September 13, 2024
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected October 10, 2024
September 13, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected October 10, 2024
September 13, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected October 10, 2024
September 13, 2024
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
D
Potential harm, isolated
Corrected October 10, 2024
September 13, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected October 10, 2024
September 13, 2024
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
D
Potential harm, isolated
Corrected October 10, 2024
September 13, 2024
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected October 10, 2024
September 13, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected October 10, 2024
September 13, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected October 10, 2024
August 30, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected September 20, 2024
July 24, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected August 15, 2024
July 24, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected August 15, 2024
April 17, 2024
Complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Resident Rights Deficiencies · Tag F0624
D
Potential harm, isolated
Corrected May 3, 2024
January 26, 2024
Standard · Infection control
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected February 19, 2024
January 26, 2024
Standard · Infection control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected February 19, 2024
September 28, 2022
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
F
Potential harm, widespread
Corrected October 17, 2022
September 28, 2022
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected October 17, 2022
September 28, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected October 17, 2022
September 28, 2022
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected October 17, 2022
September 28, 2022
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
D
Potential harm, isolated
Corrected October 17, 2022
September 28, 2022
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected October 17, 2022
September 28, 2022
Fire safety
Meet other general requirements.
Egress Deficiencies · Tag K0200
D
Potential harm, isolated
Corrected October 17, 2022
September 28, 2022
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
D
Potential harm, isolated
Corrected October 17, 2022
September 28, 2022
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
D
Potential harm, isolated
Corrected October 17, 2022
September 28, 2022
Fire safety
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies · Tag K0325
D
Potential harm, isolated
Corrected October 17, 2022
September 28, 2022
Fire safety
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies · Tag E0031
D
Potential harm, isolated
Corrected October 17, 2022
September 28, 2022
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected October 17, 2022
September 28, 2022
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected October 17, 2022
September 28, 2022
Fire safety
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919
D
Potential harm, isolated
Corrected October 17, 2022
September 28, 2022
Standard
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
G
Actual harm, isolated
Corrected November 16, 2022
September 28, 2022
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
E
Potential harm, pattern
Corrected November 16, 2022
September 28, 2022
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected November 16, 2022
September 28, 2022
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected November 16, 2022
September 28, 2022
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected November 16, 2022
September 28, 2022
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected November 16, 2022
September 28, 2022
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected November 16, 2022
September 28, 2022
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected November 16, 2022
September 28, 2022
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected November 16, 2022
September 28, 2022
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected November 16, 2022
September 28, 2022
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected November 17, 2022
September 28, 2022
Standard
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · Tag F0773
D
Potential harm, isolated
Corrected November 16, 2022
September 28, 2022
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected November 16, 2022
September 28, 2022
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected November 17, 2022
September 28, 2022
Standard
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Tag F0881
D
Potential harm, isolated
Corrected November 16, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
DOVE, EDWARD
Individual
adp of the snfNOT APPLICABLE07/10/2025
ENSIGN SERVICES INC
Organization
adp of the snfNOT APPLICABLE12/01/2014
FAM, ANTHONY
Individual
adp of the snfNOT APPLICABLE07/10/2025
WILLITS, ADAM
Individual
corporate directorNOT APPLICABLE01/01/2023
BURNAM, SOON
Individual
corporate officerNOT APPLICABLE09/10/2014
KEETCH, CHAD
Individual
corporate officerNOT APPLICABLE03/01/2011
OH, KATHERINE
Individual
corporate officerNOT APPLICABLE06/01/2025
SATO, AMI
Individual
corporate officerNOT APPLICABLE09/09/2024
PORT, BARRY
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE07/10/2025
DOVE, EDWARD
Individual
managing control - governing bodyNOT APPLICABLE12/01/2014
FAM, ANTHONY
Individual
managing control - governing bodyNOT APPLICABLE10/01/2023
DOVE, EDWARD
Individual
operational/managerial controlNOT APPLICABLE12/01/2014
FAM, ANTHONY
Individual
operational/managerial controlNOT APPLICABLE10/01/2023
LINCARE INC
Organization
operational/managerial controlNOT APPLICABLE12/01/2014

Other nursing homes near Victoria Post Acute Care

  1. Villa Las Palmas Healthcare Center

    622 South Anza Street, El Cajon, CA 92020 · under 1 mi

    For-profit · 151 beds · Part of Pacs Group

    ★★★★★3Average
  2. Magnolia Post Acute Care

    635 S Magnolia Ave, El Cajon, CA 92020 · under 1 mi

    For-profit · 99 beds · Part of The Ensign Group

    • Abuse citation
    ★★★★★3Average
  3. Stillwater Post-Acute

    510 E. Washington Avenue, El Cajon, CA 92020 · under 1 mi

    For-profit · 256 beds · Part of Links Healthcare Group

    ★★★★★2Below average
  4. Somerset Post Acute Care

    151 Claydelle Ave, El Cajon, CA 92020 · under 1 mi

    For-profit · 65 beds · Part of The Ensign Group

    ★★★★★3Average
  5. San Diego Post-Acute Center

    1201 South Orange Ave., El Cajon, CA 92020 · under 1 mi

    For-profit · 240 beds · Part of Pacs Group

    • Abuse citation
    ★★★★★1Much below average
  6. Parkside Health and Wellness Center

    444 W Lexington, El Cajon, CA 92020 · 1.2 mi

    For-profit · 52 beds · Part of The Ensign Group

    • CMS high performer
    ★★★★★5Much above average

All nursing homes in El Cajon, CA · Compare side by side

Frequently asked questions

What is Victoria Post Acute Care's rating?

Victoria Post Acute Care has 5 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did Victoria Post Acute Care receive?

Its most recent standard health inspection found 9 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does Victoria Post Acute Care accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Victoria Post Acute Care?

It is for profit - corporation and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Victoria Post Acute Care and how do I contact it?

Victoria Post Acute Care is at 654 S. Anza, El Cajon, CA 92020. Phone: (619) 440-5005.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.