nursing home in Los Gatos, CA
The Terraces of Los Gatos
800 Blossom Hill Road, Los Gatos, CA 95032 · (408) 357-1100
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Terraces of Los Gatos at a glance
The Terraces of Los Gatos is a 59-bed non-profit nursing home in Los Gatos, California (Santa Clara County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the California average of 3.2.
Residents receive about 4.7 hours of nursing care per day (1.1 of them from registered nurses), close to the state average of 4.5 hours.
Its most recent standard health inspection (January 9, 2025) found 0 health citations. The California average is 15.5.
Federal regulators fined it 1 time in the past three years, totaling $8,190.
Nursing staff turnover is 30.4% per year (state average 36.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 59
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Humangood
- Medicare-certified since
- March 12, 1993
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Santa Clara County
- CMS Certification Number
- 555547
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.73 hrs | 4.52 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.08 hrs | 0.67 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.61 hrs | 2.65 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.17 hrs | 4.09 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 30.4% | 36.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 18.2% | 38.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 0 | 16 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 24 | 105.8 | 80.6 | Better |
Penalties
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,190 | $23,986 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 59 | 99 | 107 | |
| Average residents per day | 48 | 88 | 86 | |
| Occupancy | 81.9% | 88.4% | 80.9% |
Long-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 1.6% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.6% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 4.9% | 12% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 3.5% | 1.2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 12.1% | 10.2% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.9% | 4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 7.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.4% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 5.3% | 13.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.6% | 10.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.8% | 98.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 93.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.9% | 94.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 29 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 7, 2025 Fire safety | Have an alternate power supply for its alarm system. Smoke Deficiencies · Tag K0344 | D Potential harm, isolated | Corrected September 2, 2025 |
| January 9, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected February 5, 2025 |
| January 9, 2025 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | E Potential harm, pattern | Corrected February 5, 2025 |
| January 9, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected February 5, 2025 |
| January 9, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected February 5, 2025 |
| January 9, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected February 5, 2025 |
| March 21, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 4, 2024 |
| March 21, 2024 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 4, 2024 |
| November 9, 2023 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | G Actual harm, isolated | Corrected November 27, 2023 |
| November 9, 2023 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 27, 2023 |
| November 14, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected December 14, 2022 |
| November 14, 2022 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected December 14, 2022 |
| November 14, 2022 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected December 14, 2022 |
| November 14, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected December 14, 2022 |
| November 14, 2022 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected December 14, 2022 |
| November 14, 2022 Standard | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Tag F0882 | D Potential harm, isolated | Corrected December 31, 2022 |
| November 14, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 14, 2022 |
| November 14, 2022 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected December 14, 2022 |
| November 14, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected December 14, 2022 |
| November 14, 2022 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected December 14, 2022 |
| November 14, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 14, 2022 |
| November 14, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected November 14, 2022 |
| December 19, 2019 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected March 17, 2020 |
| December 19, 2019 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected March 17, 2020 |
| December 19, 2019 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected March 17, 2020 |
| December 19, 2019 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected January 23, 2020 |
| December 19, 2019 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected January 23, 2020 |
| December 19, 2019 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected January 23, 2020 |
| December 19, 2019 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected January 23, 2020 |
| December 19, 2019 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected January 23, 2020 |
| December 19, 2019 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected January 23, 2020 |
| December 19, 2019 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected January 23, 2020 |
| December 19, 2019 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected January 23, 2020 |
| December 19, 2019 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected January 23, 2020 |
| December 19, 2019 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected January 23, 2020 |
| December 19, 2019 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected January 23, 2020 |
| December 19, 2019 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected January 23, 2020 |
| December 19, 2019 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected January 23, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,190 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| November 9, 2023 | Fine | $8,190 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HUMANGOOD NORCAL Organization | 5% or greater direct ownership interest | 100% | 03/12/1993 |
| HUMANGOOD Organization | 5% or greater indirect ownership interest | 100% | 05/01/2016 |
| U.S. BANK Organization | 5% or greater security interest | NOT APPLICABLE | 04/01/2018 |
| BAKER TILLY ADVISORY GROUP, LP Organization | adp of the snf | NOT APPLICABLE | 03/21/2025 |
| BAKER TILLY US LLP Organization | adp of the snf | NOT APPLICABLE | 10/15/2024 |
| BORELA, JINKY Individual | adp of the snf | NOT APPLICABLE | 10/16/2022 |
| DHARMAJI, REKHA Individual | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| HANSEN Organization | adp of the snf | NOT APPLICABLE | 03/27/2017 |
| HUMANGOOD Organization | adp of the snf | NOT APPLICABLE | 04/28/2025 |
| HUMANGOOD NORCAL Organization | adp of the snf | NOT APPLICABLE | 03/12/1993 |
| HUMANGOOD SOCAL Organization | adp of the snf | NOT APPLICABLE | 01/01/1969 |
| PENROD, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 05/26/2026 |
| SANTO, AMY Individual | adp of the snf | NOT APPLICABLE | 05/26/2026 |
| U.S. BANK Organization | adp of the snf | NOT APPLICABLE | 04/01/2018 |
| VANGELISTO, GWEN Individual | adp of the snf | NOT APPLICABLE | 08/30/2021 |
| WASHINGTON FEDERAL BANK Organization | adp of the snf | NOT APPLICABLE | 10/27/2020 |
| BAKER, JUDITH Individual | corporate director | NOT APPLICABLE | 05/01/2016 |
| BATTISON, WILLIAM Individual | corporate director | NOT APPLICABLE | 02/03/2011 |
| BROWN, HERMAN Individual | corporate director | NOT APPLICABLE | 02/10/2013 |
| CHRISTOPHERSON, JOANNE Individual | corporate director | NOT APPLICABLE | 03/20/2025 |
| FELLER, IRENE Individual | corporate director | NOT APPLICABLE | 03/12/2021 |
| GRIFFITH, ALAN Individual | corporate director | NOT APPLICABLE | 06/30/2019 |
| HOLMES, MICHELLE Individual | corporate director | NOT APPLICABLE | 05/01/2016 |
| KELLEY, ALBERT Individual | corporate director | NOT APPLICABLE | 04/21/2008 |
| BROWN, HERMAN Individual | corporate officer | NOT APPLICABLE | 02/10/2013 |
| COCHRANE, JOHN Individual | corporate officer | NOT APPLICABLE | 07/13/2026 |
| GHASSEMI, BETHANY Individual | corporate officer | NOT APPLICABLE | 05/21/2019 |
| MCDONALD, ANDREW Individual | corporate officer | NOT APPLICABLE | 01/01/2020 |
| OGUS, DANIEL Individual | corporate officer | NOT APPLICABLE | 07/13/2026 |
| VANGELISTO, GWEN Individual | corporate officer | NOT APPLICABLE | 08/30/2021 |
| BORELA, JINKY Individual | operational/managerial control | NOT APPLICABLE | 10/16/2022 |
| COCHRANE, JOHN Individual | operational/managerial control | NOT APPLICABLE | 07/13/2026 |
| DAHAN, DAVID Individual | operational/managerial control | NOT APPLICABLE | 07/13/2026 |
| DHARMAJI, REKHA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| GHASSEMI, BETHANY Individual | operational/managerial control | NOT APPLICABLE | 05/21/2019 |
| GONZALES, DEBORAH Individual | operational/managerial control | NOT APPLICABLE | 12/25/2022 |
| HUMANGOOD NORCAL Organization | operational/managerial control | NOT APPLICABLE | 03/12/1993 |
| HUMANGOOD SOCAL Organization | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| MARTIN, JEANNEE Individual | operational/managerial control | NOT APPLICABLE | 07/13/2026 |
| MCDONALD, ANDREW Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
Showing 40 of 44 records.
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Frequently asked questions
What is The Terraces of Los Gatos's rating?
The Terraces of Los Gatos has 5 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.
How many inspection citations did The Terraces of Los Gatos receive?
Its most recent standard health inspection found 0 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.
Does The Terraces of Los Gatos accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Terraces of Los Gatos?
It is non profit - corporation and part of Humangood. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Terraces of Los Gatos and how do I contact it?
The Terraces of Los Gatos is at 800 Blossom Hill Road, Los Gatos, CA 95032. Phone: (408) 357-1100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.