nursing home in Reedley, CA

Palm Village Retirement Comm.

703 W Herbert Ave, Reedley, CA 93654 · (559) 638-6933

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★3
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Palm Village Retirement Comm. at a glance

Palm Village Retirement Comm. is a 120-bed non-profit nursing home in Reedley, California (Fresno County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the California average of 3.2.

Residents receive about 4 hours of nursing care per day (0.2 of them from registered nurses), worse than the state average of 4.5 hours.

Its most recent standard health inspection (July 29, 2025) found 13 health citations. The California average is 15.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 32.6% per year (state average 36.7%).

Facility details

Type
Nursing home
Ownership
Non Profit - Church Related
Beds
120
Certified for
Medicare and Medicaid
Medicare-certified since
April 1, 1992
Continuing care retirement community
Yes
Resident/family council
Resident
County
Fresno County
CMS Certification Number
555513

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.2 / 53 / 5Average
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 53.3 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)5 / 54.1 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 53.6 / 53.3 / 5Better

Staffing

This facility4.05 hrsCalifornia average4.52 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.05 hrs4.52 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.21 hrs0.67 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.95 hrs2.65 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.81 hrs4.09 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)32.6%36.7%45.8%Better
Registered nurse turnover (yearly) (lower is better)60%38.1%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility13California average16U.S. average9
Health citations in the most recent inspection: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)13169Worse
Citations from complaint investigations (latest cycle) (lower is better)043Better
Weighted health inspection score ⓘ (lower is better)97105.880.6Worse

Penalties

This facility0California average1U.S. average1
Fines in the past 3 years: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,986$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Certified beds12099107
Average residents per day1118886
Occupancy92.3%88.4%80.9%

Long-stay residents

This facility2.5%California average1.6%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.5%1.6%3.2%Better
Long-stay residents with pressure ulcers (lower is better)2.1%4.3%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)12.6%12%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.7%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.7%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)16.7%10.2%13.9%Worse
Long-stay residents whose walking worsened (lower is better)15.1%9.8%14.1%Worse
Long-stay residents who lose too much weight (lower is better)5.5%4%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)1.1%7.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.4%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)17.9%13.7%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)19.2%10.2%19%Average
Long-stay residents given a flu vaccine (higher is better)99.1%98.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)79.1%98.6%93.6%Worse

Short-stay residents

This facility0%California average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.5%1.6%Better
Short-stay residents given a flu vaccine (higher is better)97.4%93.2%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)57.9%94.4%82%Worse

Inspection citations

State inspectors cited this home for 33 health deficiencies and 27 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
April 27, 2026
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
C
No harm, widespread
Corrected May 11, 2026
July 29, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected August 13, 2025
July 29, 2025
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected August 13, 2025
July 29, 2025
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
F
Potential harm, widespread
Corrected August 13, 2025
July 29, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected August 13, 2025
July 29, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected August 13, 2025
July 29, 2025
Fire safety
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919
D
Potential harm, isolated
Corrected August 13, 2025
July 29, 2025
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected August 13, 2025
July 29, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected August 13, 2025
July 29, 2025
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
C
No harm, widespread
Corrected August 13, 2025
July 29, 2025
Standard
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Tag F0802
F
Potential harm, widespread
Corrected August 29, 2025
July 29, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
F
Potential harm, widespread
Corrected August 29, 2025
July 29, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected August 29, 2025
July 29, 2025
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
E
Potential harm, pattern
Corrected August 29, 2025
July 29, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected August 29, 2025
July 29, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected August 29, 2025
July 29, 2025
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
E
Potential harm, pattern
Corrected August 29, 2025
July 29, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected August 29, 2025
July 29, 2025
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
E
Potential harm, pattern
Corrected August 29, 2025
July 29, 2025
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected August 29, 2025
July 29, 2025
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected August 29, 2025
July 29, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected August 29, 2025
July 29, 2025
Standard
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Resident Assessment and Care Planning Deficiencies · Tag F0646
D
Potential harm, isolated
Corrected August 29, 2025
May 22, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected June 13, 2025
August 2, 2024
Fire safety
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies · Tag K0342
F
Potential harm, widespread
Corrected August 27, 2024
August 2, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected August 27, 2024
August 2, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected August 27, 2024
August 2, 2024
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected August 27, 2024
August 2, 2024
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
E
Potential harm, pattern
Corrected August 27, 2024
August 2, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected August 27, 2024
August 2, 2024
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
D
Potential harm, isolated
Corrected August 27, 2024
August 2, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected August 27, 2024
August 2, 2024
Fire safety
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919
D
Potential harm, isolated
Corrected August 27, 2024
August 2, 2024
Fire safety
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies · Tag K0354
C
No harm, widespread
Corrected August 27, 2024
August 2, 2024
Fire safety
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies · Tag K0346
C
No harm, widespread
Corrected August 27, 2024
August 2, 2024
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
F
Potential harm, widespread
Corrected September 1, 2024
August 2, 2024
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
F
Potential harm, widespread
Corrected September 1, 2024
August 2, 2024
Standard
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
F
Potential harm, widespread
Corrected September 1, 2024
July 22, 2019
Fire safety
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies · Tag K0342
E
Potential harm, pattern
Corrected September 6, 2019
July 22, 2019
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected September 6, 2019
July 22, 2019
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
E
Potential harm, pattern
Corrected September 6, 2019
July 22, 2019
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected September 6, 2019
July 22, 2019
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected September 6, 2019
July 22, 2019
Fire safety
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies · Tag K0343
E
Potential harm, pattern
Corrected September 6, 2019
July 22, 2019
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected October 16, 2019
July 22, 2019
Standard
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
E
Potential harm, pattern
Corrected October 16, 2019
July 22, 2019
Standard
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
E
Potential harm, pattern
Corrected October 16, 2019
July 22, 2019
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected October 16, 2019
July 22, 2019
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
E
Potential harm, pattern
Corrected October 16, 2019
July 22, 2019
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected October 16, 2019
July 22, 2019
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
E
Potential harm, pattern
Corrected October 16, 2019
July 22, 2019
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected October 16, 2019
July 22, 2019
Standard
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Environmental Deficiencies · Tag F0920
E
Potential harm, pattern
Corrected October 16, 2019
July 22, 2019
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
E
Potential harm, pattern
Corrected October 16, 2019
July 22, 2019
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
E
Potential harm, pattern
Corrected October 16, 2019
July 22, 2019
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected October 16, 2019
July 22, 2019
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected October 16, 2019
July 22, 2019
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
D
Potential harm, isolated
Corrected October 16, 2019
July 22, 2019
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected October 16, 2019
July 22, 2019
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected October 16, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
MENNONITE BRETHREN HOMES, INC
Organization
5% or greater direct ownership interest100%03/01/2008
BRANDT, JACK
Individual
corporate directorNOT APPLICABLE02/26/2019
HIGBEE, JAMES
Individual
corporate directorNOT APPLICABLE08/01/2023
KIRKLAND, GABRIELLE
Individual
corporate directorNOT APPLICABLE02/26/2022
KRIEGBAUM, ARNOLD
Individual
corporate directorNOT APPLICABLE02/26/2019
PETERS, GERALD
Individual
corporate directorNOT APPLICABLE02/26/2019
RAY, KAREN
Individual
corporate directorNOT APPLICABLE02/26/2019
RIVOIRE, CHARLES
Individual
corporate directorNOT APPLICABLE02/26/2019
SWINEY, VIVIAN
Individual
corporate directorNOT APPLICABLE02/26/2013
HIGBEE, JAMES
Individual
corporate officerNOT APPLICABLE08/01/2023
HIGBEE, JAMES
Individual
w-2 managing employeeNOT APPLICABLE08/01/2023

Other nursing homes near Palm Village Retirement Comm.

  1. Vineyard Care Center

    1090 East Dinuba Avenue, Reedley, CA 93654 · under 1 mi

    For-profit · 56 beds · Part of Jericho Care Group

    ★★★★★4Above average
  2. Sierra View Homes

    1155 E. Springfield Avenue, Reedley, CA 93654 · 1.2 mi

    Non-profit · 59 beds

    ★★★★★2Below average
  3. Dinuba Healthcare

    1730 South College Ave., Dinuba, CA 93618 · 4.8 mi

    For-profit · 97 beds · Part of Madison Creek Partners

    ★★★★★4Above average
  4. Kingsburg Center

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    For-profit · 86 beds · Part of Genesis Healthcare

    ★★★★★3Average
  5. Bethel Lutheran Home

    2280 Dockery Avenue, Selma, CA 93662 · 8.4 mi

    Non-profit · 59 beds

    ★★★★★3Average
  6. Rolling Hills Care Center

    2108 Stillman, Selma, CA 93662 · 8.9 mi

    For-profit · 34 beds · Part of Ajc Healthcare

    ★★★★★2Below average

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Frequently asked questions

What is Palm Village Retirement Comm.'s rating?

Palm Village Retirement Comm. has 3 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did Palm Village Retirement Comm. receive?

Its most recent standard health inspection found 13 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does Palm Village Retirement Comm. accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Palm Village Retirement Comm.?

It is non profit - church related. The ownership section on this page lists the owners and managers reported to CMS.

Where is Palm Village Retirement Comm. and how do I contact it?

Palm Village Retirement Comm. is at 703 W Herbert Ave, Reedley, CA 93654. Phone: (559) 638-6933.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.