nursing home in San Jose, CA
Mission de la Casa
2501 Alvin Avenue, San Jose, CA 95121 · (408) 238-9751
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mission de la Casa at a glance
Mission de la Casa is a 163-bed for-profit nursing home in San Jose, California (Santa Clara County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the California average of 3.2.
Residents receive about 4 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 4.5 hours.
Its most recent standard health inspection (August 21, 2025) found 16 health citations. The California average is 15.5.
Federal regulators fined it 1 time in the past three years, totaling $51,753.
Nursing staff turnover is 16.7% per year (state average 36.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Individual
- Beds
- 163
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- December 17, 1991
- Resident/family council
- Resident
- County
- Santa Clara County
- CMS Certification Number
- 555487
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.95 hrs | 4.52 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.68 hrs | 0.67 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.63 hrs | 2.65 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.65 hrs | 4.09 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 16.7% | 36.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 24% | 38.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 16 | 16 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 189 | 105.8 | 80.6 | Worse |
Penalties
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $51,753 | $23,986 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 163 | 99 | 107 | |
| Average residents per day | 154 | 88 | 86 | |
| Occupancy | 94.4% | 88.4% | 80.9% |
Long-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.5% | 1.6% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.1% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 5.1% | 12% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.8% | 10.2% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 14.1% | 9.8% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 2.6% | 4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 7.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.4% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 1.8% | 13.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 13% | 10.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 96.5% | 98.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.7% | 98.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.7% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.6% | 93.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 94.8% | 94.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 35 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 21, 2025 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | F Potential harm, widespread | Corrected September 11, 2025 |
| August 21, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected September 11, 2025 |
| August 21, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected September 11, 2025 |
| August 21, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected September 11, 2025 |
| August 21, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected September 11, 2025 |
| August 21, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | K Immediate jeopardy, pattern | Corrected September 16, 2025 |
| August 21, 2025 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | F Potential harm, widespread | Corrected September 16, 2025 |
| August 21, 2025 Standard | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · Tag F0813 | F Potential harm, widespread | Corrected September 16, 2025 |
| August 21, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 16, 2025 |
| August 21, 2025 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | F Potential harm, widespread | Corrected September 16, 2025 |
| August 21, 2025 Standard | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · Tag F0802 | F Potential harm, widespread | Corrected September 16, 2025 |
| August 21, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | E Potential harm, pattern | Corrected September 16, 2025 |
| August 21, 2025 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | E Potential harm, pattern | Corrected September 16, 2025 |
| August 21, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected September 16, 2025 |
| August 21, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected September 16, 2025 |
| August 21, 2025 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected September 16, 2025 |
| August 21, 2025 Standard | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Nutrition and Dietary Deficiencies · Tag F0800 | D Potential harm, isolated | Corrected September 16, 2025 |
| August 21, 2025 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected September 16, 2025 |
| August 21, 2025 Standard | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | D Potential harm, isolated | Corrected September 16, 2025 |
| August 21, 2025 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | D Potential harm, isolated | Corrected September 16, 2025 |
| August 21, 2025 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected September 16, 2025 |
| June 27, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected July 15, 2024 |
| June 27, 2024 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | E Potential harm, pattern | Corrected July 15, 2024 |
| June 27, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected July 15, 2024 |
| June 27, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected July 15, 2024 |
| June 27, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 26, 2024 |
| June 27, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected July 26, 2024 |
| June 27, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected July 26, 2024 |
| April 18, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected May 13, 2024 |
| March 28, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 22, 2024 |
| July 12, 2021 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected August 3, 2021 |
| July 12, 2021 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected August 3, 2021 |
| July 12, 2021 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | D Potential harm, isolated | Corrected August 3, 2021 |
| July 12, 2021 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected August 3, 2021 |
| July 12, 2021 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected August 12, 2021 |
| July 12, 2021 Standard | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · Tag F0813 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Tag F0637 | D Potential harm, isolated | Corrected August 12, 2021 |
| July 12, 2021 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected August 12, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $51,753 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 21, 2025 | Fine | $51,753 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| NGUYEN, NGAI Individual | 5% or greater direct ownership interest | 100% | 10/27/1999 |
| AOAY, NORIE Individual | adp of the snf | NOT APPLICABLE | 06/03/2024 |
| EIETA, JULIE Individual | adp of the snf | NOT APPLICABLE | 06/01/2017 |
| EVANS, JOY Individual | adp of the snf | NOT APPLICABLE | 01/14/2025 |
| GUPTA, ATIN Individual | adp of the snf | NOT APPLICABLE | 09/30/2024 |
| HEDGER, JOSH Individual | adp of the snf | NOT APPLICABLE | 04/17/2017 |
| LUCAS, ALETHEA Individual | adp of the snf | NOT APPLICABLE | 02/08/2023 |
| LUC, HA Individual | adp of the snf | NOT APPLICABLE | 08/16/2020 |
| NGUYEN, ANH Individual | adp of the snf | NOT APPLICABLE | 01/01/2007 |
| NGUYEN, KYM Individual | adp of the snf | NOT APPLICABLE | 10/01/2018 |
| NGUYEN, NGAI Individual | adp of the snf | NOT APPLICABLE | 10/27/1999 |
| PEREZ, ANGELICA Individual | adp of the snf | NOT APPLICABLE | 06/16/2025 |
| RABARA, ROSANA Individual | adp of the snf | NOT APPLICABLE | 05/01/2018 |
| TSE, DANIEL Individual | adp of the snf | NOT APPLICABLE | 08/01/2002 |
| VETSA, SUREKHA Individual | adp of the snf | NOT APPLICABLE | 06/01/2020 |
| NGUYEN, NGAI Individual | corporate director | NOT APPLICABLE | 10/27/1999 |
| NGUYEN, NGAI Individual | corporate officer | NOT APPLICABLE | 10/27/1999 |
| AOAY, NORIE Individual | operational/managerial control | NOT APPLICABLE | 06/03/2024 |
| EIETA, JULIE Individual | operational/managerial control | NOT APPLICABLE | 06/01/2017 |
| EVANS, JOY Individual | operational/managerial control | NOT APPLICABLE | 01/14/2025 |
| GUPTA, ATIN Individual | operational/managerial control | NOT APPLICABLE | 09/30/2024 |
| HEDGER, JOSH Individual | operational/managerial control | NOT APPLICABLE | 04/17/2017 |
| LUCAS, ALETHEA Individual | operational/managerial control | NOT APPLICABLE | 02/08/2023 |
| LUC, HA Individual | operational/managerial control | NOT APPLICABLE | 08/16/2020 |
| NGUYEN, ANH Individual | operational/managerial control | NOT APPLICABLE | 01/01/2007 |
| NGUYEN, KYM Individual | operational/managerial control | NOT APPLICABLE | 10/01/2018 |
| NGUYEN, NGAI Individual | operational/managerial control | NOT APPLICABLE | 10/27/1999 |
| PEREZ, ANGELICA Individual | operational/managerial control | NOT APPLICABLE | 06/16/2025 |
| RABARA, ROSANA Individual | operational/managerial control | NOT APPLICABLE | 05/01/2018 |
| TSE, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 08/01/2002 |
| VETSA, SUREKHA Individual | operational/managerial control | NOT APPLICABLE | 06/01/2020 |
Other nursing homes near Mission de la Casa
The Ridge Post Acute
1355 Clayton Road, San Jose, CA 95127 · 2.8 mi
For-profit · 54 beds · Part of Links Healthcare Group
★★★★★5Much above averageVista Manor Nursing Center
120 Jose Figueres Avenue, San Jose, CA 95116 · 3 mi
For-profit · 99 beds · Part of Generations Healthcare
★★★★★5Much above averageCanyon Springs Post-Acute
180 North Jackson Avenue, San Jose, CA 95116 · 3.2 mi
For-profit · 199 beds · Part of Pacs Group
★★★★★4Above averageSan Jose Healthcare & Wellness Center
75 N. 13th Street, San Jose, CA 95112 · 3.2 mi
For-profit · 58 beds · Part of Sol Healthcare
★★★★★4Above average- ★★★★★2Below average
The Redwoods Post-Acute
1267 Meridian Avenue, San Jose, CA 95125 · 4.6 mi
For-profit · 152 beds · Part of Links Healthcare Group
★★★★★3Average
Frequently asked questions
What is Mission de la Casa's rating?
Mission de la Casa has 2 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.
How many inspection citations did Mission de la Casa receive?
Its most recent standard health inspection found 16 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.
Does Mission de la Casa accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Mission de la Casa?
It is for profit - individual. The ownership section on this page lists the owners and managers reported to CMS.
Where is Mission de la Casa and how do I contact it?
Mission de la Casa is at 2501 Alvin Avenue, San Jose, CA 95121. Phone: (408) 238-9751.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.