nursing home in Berkeley, CA

Ashby Care Center

2270 Ashby Avenue, Berkeley, CA 94705 · (510) 841-9494

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★5
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Ashby Care Center at a glance

Ashby Care Center is a 31-bed for-profit nursing home in Berkeley, California (Alameda County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the California average of 3.2.

Residents receive about 4.3 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 4.5 hours.

Its most recent standard health inspection (May 22, 2025) found 13 health citations. The California average is 15.5.

Federal regulators fined it 1 time in the past three years, totaling $66,134.

Nursing staff turnover is 21.7% per year (state average 36.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
31
Certified for
Medicare and Medicaid
Medicare-certified since
May 13, 1991
Resident/family council
Resident
County
Alameda County
CMS Certification Number
555466

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53.2 / 53 / 5Better
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)5 / 53.3 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 54.1 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better

Staffing

This facility4.27 hrsCalifornia average4.52 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.27 hrs4.52 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.70 hrs0.67 hrs0.69 hrsAverage
Nurse aide hours per resident per day (higher is better)2.74 hrs2.65 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)4.25 hrs4.09 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)21.7%36.7%45.8%Better

Inspections

This facility13California average16U.S. average9
Health citations in the most recent inspection: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)13169Worse
Citations from complaint investigations (latest cycle) (lower is better)443Worse
Weighted health inspection score ⓘ (lower is better)138105.880.6Worse

Penalties

This facility1California average1U.S. average1
Fines in the past 3 years: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$66,134$23,986$30,972Worse
All federal penalties in the past 3 years (lower is better)211Worse

Size

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Certified beds3199107
Average residents per day228886
Occupancy72.3%88.4%80.9%

Long-stay residents

This facility0%California average1.6%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0%1.6%3.2%Better
Long-stay residents with pressure ulcers (lower is better)1.4%4.3%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)41.5%12%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)5.2%0.8%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)10.7%10.2%13.9%Better
Long-stay residents whose walking worsened (lower is better)3.1%9.8%14.1%Better
Long-stay residents who lose too much weight (lower is better)1.8%4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)2.6%7.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)1.2%0.4%0.1%Worse
Long-stay residents given anti-anxiety or sleep medication (lower is better)7.4%13.7%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)1.6%10.2%19%Better
Long-stay residents given a flu vaccine (higher is better)76.2%98.2%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)15.9%98.6%93.6%Worse

Inspection citations

State inspectors cited this home for 39 health deficiencies and 31 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.

DateCitationSeverityStatus
June 9, 2026
Complaint
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
E
Potential harm, pattern
Corrected June 20, 2026
March 5, 2026
Complaint
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Tag F0565
E
Potential harm, pattern
Corrected March 19, 2026
March 5, 2026
Complaint
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
E
Potential harm, pattern
Corrected March 19, 2026
May 22, 2025
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected June 12, 2025
May 22, 2025
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected June 12, 2025
May 22, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected June 12, 2025
May 22, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected June 12, 2025
May 22, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected June 12, 2025
May 22, 2025
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
F
Potential harm, widespread
Corrected June 12, 2025
May 22, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected June 12, 2025
May 22, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected June 12, 2025
May 22, 2025
Fire safety
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies · Tag K0342
D
Potential harm, isolated
Corrected June 12, 2025
May 22, 2025
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected June 12, 2025
May 22, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
F
Potential harm, widespread
Corrected June 16, 2025
May 22, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
E
Potential harm, pattern
Corrected June 16, 2025
May 22, 2025
Standard
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Tag F0638
E
Potential harm, pattern
Corrected June 16, 2025
May 22, 2025
Standard
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Tag F0730
E
Potential harm, pattern
Corrected June 16, 2025
May 22, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected June 16, 2025
May 22, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected June 16, 2025
May 22, 2025
Standard
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Tag F0801
E
Potential harm, pattern
Corrected June 16, 2025
May 22, 2025
Standard
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Tag F0882
D
Potential harm, isolated
Corrected June 16, 2025
May 22, 2025
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected June 16, 2025
May 22, 2025
Standard
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · Tag F0912
B
No harm, pattern
Corrected June 16, 2025
May 8, 2025
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected June 8, 2025
May 8, 2025
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected June 8, 2025
April 10, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
G
Actual harm, isolated
Corrected May 9, 2024
October 20, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected December 4, 2023
October 20, 2023
Fire safety
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0926
F
Potential harm, widespread
Corrected December 4, 2023
October 20, 2023
Fire safety
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies · Tag K0347
F
Potential harm, widespread
Corrected December 4, 2023
October 20, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
E
Potential harm, pattern
Corrected December 4, 2023
October 20, 2023
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
E
Potential harm, pattern
Corrected December 4, 2023
October 20, 2023
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected December 4, 2023
October 20, 2023
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
D
Potential harm, isolated
Corrected December 4, 2023
October 20, 2023
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
F
Potential harm, widespread
Corrected November 20, 2023
October 20, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected November 20, 2023
October 20, 2023
Standard
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
F
Potential harm, widespread
Corrected November 20, 2023
October 20, 2023
Standard
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Tag F0919
F
Potential harm, widespread
Corrected November 20, 2023
October 20, 2023
Standard
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Tag F0565
F
Potential harm, widespread
Corrected November 20, 2023
October 20, 2023
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
F
Potential harm, widespread
Corrected November 20, 2023
October 20, 2023
Standard
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Tag F0865
F
Potential harm, widespread
Corrected November 20, 2023
October 20, 2023
Standard
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Tag F0801
F
Potential harm, widespread
Corrected November 20, 2023
October 20, 2023
Standard
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Tag F0679
F
Potential harm, widespread
Corrected November 20, 2023
October 20, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected November 20, 2023
October 20, 2023
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
F
Potential harm, widespread
Corrected November 20, 2023
October 20, 2023
Standard
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Tag F0638
E
Potential harm, pattern
Corrected November 20, 2023
October 20, 2023
Standard
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0640
E
Potential harm, pattern
Corrected November 20, 2023
October 20, 2023
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
E
Potential harm, pattern
Corrected November 20, 2023
October 20, 2023
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected November 20, 2023
October 20, 2023
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected November 20, 2023
October 20, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected November 20, 2023
October 20, 2023
Standard
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · Tag F0912
B
No harm, pattern
Corrected November 20, 2023
October 13, 2023
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
G
Actual harm, isolated
Corrected October 31, 2023
June 16, 2021
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
E
Potential harm, pattern
Corrected July 12, 2021
June 16, 2021
Fire safety
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0926
E
Potential harm, pattern
Corrected July 12, 2021
June 16, 2021
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
E
Potential harm, pattern
Corrected July 12, 2021
June 16, 2021
Fire safety
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies · Tag K0347
E
Potential harm, pattern
Corrected July 12, 2021
June 16, 2021
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected July 12, 2021
June 16, 2021
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
E
Potential harm, pattern
Corrected July 12, 2021
June 16, 2021
Fire safety
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies · Tag K0354
D
Potential harm, isolated
Corrected July 12, 2021
June 16, 2021
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected July 12, 2021
June 16, 2021
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
D
Potential harm, isolated
Corrected July 12, 2021
June 16, 2021
Fire safety
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies · Tag K0346
D
Potential harm, isolated
Corrected July 12, 2021
June 16, 2021
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected July 12, 2021
June 16, 2021
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected July 12, 2021
June 16, 2021
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected July 12, 2021
June 16, 2021
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected July 12, 2021
June 16, 2021
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected June 28, 2021
June 16, 2021
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected June 28, 2021
June 16, 2021
Standard
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Tag F0636
D
Potential harm, isolated
Corrected June 28, 2021
June 16, 2021
Standard
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · Tag F0912
B
No harm, pattern
Corrected June 28, 2021

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $66,134 in fines.

DatePenaltyAmount / length
April 10, 2024Payment Denial8 days from May 1, 2024
April 10, 2024Fine$66,134

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
SANTIAGO, MARILYN
Individual
5% or greater direct ownership interest100%10/01/2006
MMS QUALITY NURSING SERVICES, INC.
Organization
adp of the snfNOT APPLICABLE05/01/2025
SANTIAGO-CADE, ADORA ROSE
Individual
adp of the snfNOT APPLICABLE12/01/2006
SANTIAGO, EDWARD
Individual
adp of the snfNOT APPLICABLE12/01/2006
SANTIAGO, MARILYN
Individual
adp of the snfNOT APPLICABLE10/01/2006
SANTIAGO-SO, RUBY ANN
Individual
adp of the snfNOT APPLICABLE11/01/2020
SNIPES, TYRONE
Individual
adp of the snfNOT APPLICABLE06/01/2012
WELDEN, ELNA
Individual
adp of the snfNOT APPLICABLE12/01/2006
SANTIAGO-CADE, ADORA ROSE
Individual
corporate directorNOT APPLICABLE12/01/2006
SANTIAGO, EDWARD
Individual
corporate directorNOT APPLICABLE12/01/2006
SANTIAGO, MARILYN
Individual
corporate directorNOT APPLICABLE12/01/2006
MMS QUALITY NURSING SERVICES, INC.
Organization
operational/managerial controlNOT APPLICABLE12/01/2006
SANTIAGO-CADE, ADORA ROSE
Individual
operational/managerial controlNOT APPLICABLE12/01/2006
SANTIAGO, EDWARD
Individual
operational/managerial controlNOT APPLICABLE12/01/2006
SANTIAGO, MARILYN
Individual
operational/managerial controlNOT APPLICABLE10/01/2006
SANTIAGO-SO, RUBY ANN
Individual
operational/managerial controlNOT APPLICABLE11/01/2019
SNIPES, TYRONE
Individual
operational/managerial controlNOT APPLICABLE06/01/2012
WELDEN, ELNA
Individual
operational/managerial controlNOT APPLICABLE12/01/2006

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Frequently asked questions

What is Ashby Care Center's rating?

Ashby Care Center has 4 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did Ashby Care Center receive?

Its most recent standard health inspection found 13 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does Ashby Care Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Ashby Care Center?

It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Ashby Care Center and how do I contact it?

Ashby Care Center is at 2270 Ashby Avenue, Berkeley, CA 94705. Phone: (510) 841-9494.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.