nursing home in Portola, CA
Eastern Plumas Hospital- Portola Campus Dp/SNF
500 First Street, Portola, CA 96122 · (530) 832-4277
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Eastern Plumas Hospital- Portola Campus Dp/SNF at a glance
Eastern Plumas Hospital- Portola Campus Dp/SNF is a 66-bed government nursing home in Portola, California (Plumas County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the California average of 3.2.
Residents receive about 4.7 hours of nursing care per day (1 of them from registered nurses), close to the state average of 4.5 hours.
Its most recent standard health inspection (July 24, 2025) found 7 health citations. The California average is 15.5.
Federal regulators fined it 3 times in the past three years, totaling $69,450.
Nursing staff turnover is 33.3% per year (state average 36.7%).
Facility details
- Type
- Nursing home
- Ownership
- Government - Hospital District
- Beds
- 66
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- September 11, 1990
- Resident/family council
- Both
- County
- Plumas County
- CMS Certification Number
- 555433
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 4.4 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.70 hrs | 4.52 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.01 hrs | 0.67 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.76 hrs | 2.65 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.06 hrs | 4.09 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 33.3% | 36.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 21.4% | 38.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 16 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 74 | 105.8 | 80.6 | Better |
Penalties
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $69,450 | $23,986 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 66 | 99 | 107 | |
| Average residents per day | 60 | 88 | 86 | |
| Occupancy | 90.6% | 88.4% | 80.9% |
Long-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.4% | 1.6% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 3.2% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 24.9% | 12% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 3.4% | 1.2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.6% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 27% | 10.2% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 20.4% | 9.8% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6% | 4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 4.5% | 7.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.4% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.4% | 13.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25.4% | 10.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.4% | 98.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 69.2% | 98.6% | 93.6% | Worse |
Inspection citations
State inspectors cited this home for 20 health deficiencies and 24 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 24, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected August 21, 2025 |
| July 24, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected August 20, 2025 |
| July 24, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected August 20, 2025 |
| July 24, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected August 25, 2025 |
| July 24, 2025 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | D Potential harm, isolated | Corrected August 25, 2025 |
| July 24, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected August 20, 2025 |
| July 24, 2025 Fire safety | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. Smoke Deficiencies · Tag K0343 | C No harm, widespread | Corrected August 20, 2025 |
| July 24, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected August 20, 2025 |
| July 24, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected August 21, 2025 |
| July 24, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected August 21, 2025 |
| July 24, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected August 21, 2025 |
| July 24, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | E Potential harm, pattern | Corrected August 21, 2025 |
| July 24, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 21, 2025 |
| July 24, 2025 Standard | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · Tag F0808 | D Potential harm, isolated | Corrected August 21, 2025 |
| July 24, 2025 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected August 21, 2025 |
| May 14, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 6, 2025 |
| May 14, 2025 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected June 6, 2025 |
| May 14, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 6, 2025 |
| March 25, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 8, 2025 |
| March 20, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected April 15, 2025 |
| March 20, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected April 15, 2025 |
| March 20, 2025 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected April 15, 2025 |
| January 7, 2025 Complaint | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | E Potential harm, pattern | Corrected January 21, 2025 |
| August 15, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | F Potential harm, widespread | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | C No harm, widespread | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Establish procedures for tracking staff and patients during an emergency. Emergency Preparedness Deficiencies · Tag E0018 | C No harm, widespread | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Address patient/client population and determine types of services needed. Emergency Preparedness Deficiencies · Tag E0007 | C No harm, widespread | Corrected September 24, 2024 |
| August 15, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | C No harm, widespread | Corrected September 24, 2024 |
| August 15, 2024 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | D Potential harm, isolated | Corrected August 22, 2024 |
| August 1, 2024 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected August 12, 2024 |
| April 24, 2024 Complaint | Put firmly secured handrails on each side of hallways. Environmental Deficiencies · Tag F0924 | F Potential harm, widespread | Corrected May 2, 2024 |
| May 19, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 16, 2022 |
| May 19, 2022 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | D Potential harm, isolated | Corrected June 16, 2022 |
| May 19, 2022 Fire safety | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031 | D Potential harm, isolated | Corrected June 16, 2022 |
| May 19, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 16, 2022 |
| May 19, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 16, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $69,450 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| July 24, 2025 | Fine | $12,438 |
| May 14, 2025 | Fine | $19,338 |
| March 20, 2025 | Fine | $37,674 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PAIRISH, KATHERINE Individual | adp of the snf | NOT APPLICABLE | 07/01/2018 |
| COPREN, WILLIAM Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| JOHNSON, NICOLE Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| MCGRATH, GAIL Individual | corporate director | NOT APPLICABLE | 04/01/2007 |
| SKUTT, JAY Individual | corporate director | NOT APPLICABLE | 01/01/2010 |
| SWANSON, PAUL Individual | corporate director | NOT APPLICABLE | 01/01/2014 |
| WEST, HARVEY Individual | corporate director | NOT APPLICABLE | 08/01/2016 |
| WHITFIELD, TERESA Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| PAIRISH, KATHERINE Individual | corporate officer | NOT APPLICABLE | 07/01/2018 |
| EASTERN PLUMAS HEALTH CARE DISTRICT Organization | operational/managerial control | NOT APPLICABLE | 05/01/2020 |
| PAIRISH, KATHERINE Individual | operational/managerial control | NOT APPLICABLE | 07/01/2018 |
Other nursing homes near Eastern Plumas Hospital- Portola Campus Dp/SNF
- Not rated
Tahoe Forest Hospital D/P SNF
10121 Pine Ave., Truckee, CA 96161 · 36.2 mi
Non-profit · 37 beds
- CMS high performer
★★★★★5Much above averageCaremeridian LLC, DBA Neurorestorative
3980 Lake Placid Drive Ste 2, Reno, NV 89511 · 39.7 mi
For-profit · 36 beds · Part of Neurorestorative
- Special Focus candidate
- Abuse citation
★★★★★1Much below average
Frequently asked questions
What is Eastern Plumas Hospital- Portola Campus Dp/SNF's rating?
Eastern Plumas Hospital- Portola Campus Dp/SNF has 3 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.
How many inspection citations did Eastern Plumas Hospital- Portola Campus Dp/SNF receive?
Its most recent standard health inspection found 7 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.
Does Eastern Plumas Hospital- Portola Campus Dp/SNF accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Eastern Plumas Hospital- Portola Campus Dp/SNF?
It is government - hospital district. The ownership section on this page lists the owners and managers reported to CMS.
Where is Eastern Plumas Hospital- Portola Campus Dp/SNF and how do I contact it?
Eastern Plumas Hospital- Portola Campus Dp/SNF is at 500 First Street, Portola, CA 96122. Phone: (530) 832-4277.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.