nursing home in Poway, CA

The Villas at Poway

15615 Pomerado Rd, Poway, CA 92064 · (858) 613-4545

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★5
  • Quality measures★★★★★5
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

The Villas at Poway at a glance

The Villas at Poway is a 129-bed government nursing home in Poway, California (San Diego County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the California average of 3.2.

Residents receive about 6.9 hours of nursing care per day (2.3 of them from registered nurses), better than the state average of 4.5 hours.

Its most recent standard health inspection (May 22, 2025) found 11 health citations. The California average is 15.5.

Federal regulators fined it 9 times in the past three years, totaling $52,930.

Nursing staff turnover is 11.8% per year (state average 36.7%).

Facility details

Type
Nursing home
Ownership
Government - Hospital District
Beds
129
Certified for
Medicare and Medicaid
Medicare-certified since
May 5, 1988
Resident/family council
None
County
San Diego County
CMS Certification Number
555301

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53.2 / 53 / 5Better
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)5 / 53.3 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 54.1 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)4 / 53.6 / 53.3 / 5Better

Staffing

This facility6.90 hrsCalifornia average4.52 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)6.90 hrs4.52 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)2.33 hrs0.67 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)3.29 hrs2.65 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)6.10 hrs4.09 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)11.8%36.7%45.8%Better
Registered nurse turnover (yearly) (lower is better)11.4%38.1%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility11California average16U.S. average9
Health citations in the most recent inspection: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)11169Worse
Citations from complaint investigations (latest cycle) (lower is better)043Better
Weighted health inspection score ⓘ (lower is better)86105.880.6Worse

Penalties

This facility9California average1U.S. average1
Fines in the past 3 years: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)911Worse
Total fines in the past 3 years (lower is better)$52,930$23,986$30,972Worse
All federal penalties in the past 3 years (lower is better)911Worse

Size

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Certified beds12999107
Average residents per day858886
Occupancy66.1%88.4%80.9%

Long-stay residents

This facility1.7%California average1.6%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.7%1.6%3.2%Better
Long-stay residents with pressure ulcers (lower is better)2.1%4.3%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)10.1%12%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)5.9%1.2%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)4.5%10.2%13.9%Better
Long-stay residents whose walking worsened (lower is better)4.9%9.8%14.1%Better
Long-stay residents who lose too much weight (lower is better)3.5%4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1.1%7.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)10.4%0.4%0.1%Worse
Long-stay residents given anti-anxiety or sleep medication (lower is better)17.8%13.7%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)3%10.2%19%Better
Long-stay residents given a flu vaccine (higher is better)89.9%98.2%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)96.7%98.6%93.6%Average

Short-stay residents

This facility0.9%California average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.9%1.5%1.6%Better
Short-stay residents given a flu vaccine (higher is better)82.6%93.2%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)95.8%94.4%82%Better

Inspection citations

State inspectors cited this home for 40 health deficiencies and 22 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
May 22, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected June 13, 2025
May 22, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected June 13, 2025
May 22, 2025
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
E
Potential harm, pattern
Corrected June 13, 2025
May 22, 2025
Fire safety
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies · Tag K0346
C
No harm, widespread
Corrected June 13, 2025
May 22, 2025
Fire safety
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies · Tag K0352
C
No harm, widespread
Corrected June 13, 2025
May 22, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
C
No harm, widespread
Corrected June 13, 2025
May 22, 2025
Fire safety
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies · Tag K0711
C
No harm, widespread
Corrected June 13, 2025
May 22, 2025
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
C
No harm, widespread
Corrected June 13, 2025
May 22, 2025
Fire safety
Develop a communication plan.
Emergency Preparedness Deficiencies · Tag E0029
C
No harm, widespread
Corrected June 13, 2025
May 22, 2025
Fire safety
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies · Tag E0032
C
No harm, widespread
Corrected June 13, 2025
May 22, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected June 13, 2025
May 22, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
E
Potential harm, pattern
Corrected June 13, 2025
May 22, 2025
Standard
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Nursing and Physician Services Deficiencies · Tag F0841
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected June 13, 2025
May 22, 2025
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected June 13, 2025
October 21, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected October 29, 2024
October 21, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected October 29, 2024
October 21, 2024
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected October 29, 2024
February 6, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected February 23, 2024
December 28, 2023
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected January 16, 2024
September 18, 2023
Complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
D
Potential harm, isolated
Corrected September 30, 2023
March 23, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected April 19, 2023
March 23, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected April 19, 2023
March 23, 2023
Fire safety
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies · Tag K0352
E
Potential harm, pattern
Corrected April 19, 2023
March 23, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected April 19, 2023
March 23, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected April 19, 2023
March 23, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected April 19, 2023
March 23, 2023
Fire safety
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies · Tag K0354
C
No harm, widespread
Corrected April 19, 2023
March 23, 2023
Fire safety
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies · Tag K0346
C
No harm, widespread
Corrected April 19, 2023
March 23, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected May 15, 2023
March 23, 2023
Standard
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Tag F0814
F
Potential harm, widespread
Corrected May 15, 2023
March 23, 2023
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
F
Potential harm, widespread
Corrected May 15, 2023
March 23, 2023
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
F
Potential harm, widespread
Corrected May 15, 2023
March 23, 2023
Standard
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
F
Potential harm, widespread
Corrected May 15, 2023
March 23, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected May 15, 2023
March 23, 2023
Standard
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · Tag F0557
E
Potential harm, pattern
Corrected May 15, 2023
March 23, 2023
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected May 15, 2023
March 23, 2023
Standard
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Tag F0655
E
Potential harm, pattern
Corrected May 15, 2023
March 23, 2023
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
E
Potential harm, pattern
Corrected May 15, 2023
March 23, 2023
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected May 15, 2023
March 23, 2023
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
D
Potential harm, isolated
Corrected May 15, 2023
March 23, 2023
Standard
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Tag F0882
D
Potential harm, isolated
Corrected May 15, 2023
March 23, 2023
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected May 15, 2023
March 23, 2023
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected May 15, 2023
March 23, 2023
Standard
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Tag F0638
D
Potential harm, isolated
Corrected May 15, 2023
March 23, 2023
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected May 15, 2023
January 30, 2020
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected February 26, 2020
January 30, 2020
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected February 26, 2020
January 30, 2020
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected February 26, 2020
January 30, 2020
Fire safety
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912
D
Potential harm, isolated
Corrected February 26, 2020
January 30, 2020
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected February 24, 2020
January 30, 2020
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected February 24, 2020
January 30, 2020
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected February 24, 2020
January 30, 2020
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected February 24, 2020
January 30, 2020
Standard
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies · Tag F0800
D
Potential harm, isolated
Corrected February 24, 2020
January 30, 2020
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected February 24, 2020

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 9 federal penalties in the past three years, including $52,930 in fines.

DatePenaltyAmount / length
October 21, 2024Fine$16,790
December 26, 2023Fine$14,113
November 13, 2023Fine$4,196
November 6, 2023Fine$3,846
October 30, 2023Fine$3,496
October 23, 2023Fine$3,147
October 17, 2023Fine$2,797
October 10, 2023Fine$2,447
October 2, 2023Fine$2,098

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
BAKER, STEPHANIE
Individual
corporate directorNOT APPLICABLE02/14/2022
HANSEN, DIANE
Individual
corporate directorNOT APPLICABLE12/01/2017
KING, HUBERT
Individual
corporate directorNOT APPLICABLE04/18/2022
PIEARSON, JAMI
Individual
corporate directorNOT APPLICABLE02/04/2019
WAISHKEY, HELEN
Individual
corporate directorNOT APPLICABLE08/30/2021
BAKER, STEPHANIE
Individual
corporate officerNOT APPLICABLE02/14/2022
HANSEN, DIANE
Individual
corporate officerNOT APPLICABLE12/01/2017
KING, HUBERT
Individual
corporate officerNOT APPLICABLE04/18/2022
WAISHKEY, HELEN
Individual
corporate officerNOT APPLICABLE08/30/2021
PALOMAR HEALTH
Organization
operational/managerial controlNOT APPLICABLE06/24/1966
BAKER, STEPHANIE
Individual
w-2 managing employeeNOT APPLICABLE02/14/2022
HANSEN, DIANE
Individual
w-2 managing employeeNOT APPLICABLE10/15/2012
KING, HUBERT
Individual
w-2 managing employeeNOT APPLICABLE04/18/2022
PIEARSON, JAMI
Individual
w-2 managing employeeNOT APPLICABLE02/04/2019
WAISHKEY, HELEN
Individual
w-2 managing employeeNOT APPLICABLE08/30/2021

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  2. Boulder Creek Post Acute

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  3. Carmel Mountain Rehabilitation & Healthcare Center

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  5. Casa de Las Campanas

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  6. Ocean View Post Acute

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Frequently asked questions

What is The Villas at Poway's rating?

The Villas at Poway has 5 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did The Villas at Poway receive?

Its most recent standard health inspection found 11 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does The Villas at Poway accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns The Villas at Poway?

It is government - hospital district. The ownership section on this page lists the owners and managers reported to CMS.

Where is The Villas at Poway and how do I contact it?

The Villas at Poway is at 15615 Pomerado Rd, Poway, CA 92064. Phone: (858) 613-4545.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.