nursing home in Irvine, CA
Regents Point - Windcrest
19191 Harvard Avenue, Irvine, CA 92612 · (949) 509-2274
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Regents Point - Windcrest at a glance
Regents Point - Windcrest is a 59-bed non-profit nursing home in Irvine, California (Orange County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the California average of 3.2.
Residents receive about 5 hours of nursing care per day (1 of them from registered nurses), better than the state average of 4.5 hours.
Its most recent standard health inspection (June 10, 2026) found 16 health citations. The California average is 15.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 30.8% per year (state average 36.7%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 59
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Humangood
- Medicare-certified since
- February 4, 1988
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Orange County
- CMS Certification Number
- 555295
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 4.1 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.99 hrs | 4.52 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.96 hrs | 0.67 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.85 hrs | 2.65 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.59 hrs | 4.09 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 30.8% | 36.7% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 0% | 38.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 16 | 16 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 76 | 105.8 | 80.6 | Better |
Penalties
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,986 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 59 | 99 | 107 | |
| Average residents per day | 49 | 88 | 86 | |
| Occupancy | 82.5% | 88.4% | 80.9% |
Long-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.4% | 1.6% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 9.5% | 12% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.9% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 13.9% | 10.2% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 18.4% | 9.8% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 6.3% | 4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 4.4% | 7.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.4% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 11.1% | 13.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 15.1% | 10.2% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 98.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.5% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 97.1% | 93.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.1% | 94.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 38 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 10, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected June 19, 2026 |
| June 10, 2026 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | D Potential harm, isolated | Corrected June 19, 2026 |
| June 10, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 19, 2026 |
| June 10, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected June 30, 2026 |
| June 10, 2026 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected June 30, 2026 |
| June 10, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 30, 2026 |
| June 10, 2026 Standard | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Tag F0801 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 30, 2026 |
| June 10, 2026 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected June 30, 2026 |
| May 15, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected June 2, 2025 |
| May 15, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected June 2, 2025 |
| May 15, 2025 Fire safety | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. Miscellaneous Deficiencies · Tag K0700 | D Potential harm, isolated | Corrected May 22, 2025 |
| May 15, 2025 Fire safety | Install properly constructed and protected linen or trash chutes. Services Deficiencies · Tag K0541 | D Potential harm, isolated | Corrected June 13, 2025 |
| May 15, 2025 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | C No harm, widespread | Corrected May 21, 2025 |
| May 15, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 9, 2025 |
| May 15, 2025 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | E Potential harm, pattern | Corrected June 9, 2025 |
| May 15, 2025 Standard | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Environmental Deficiencies · Tag F0909 | E Potential harm, pattern | Corrected June 9, 2025 |
| May 15, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected June 9, 2025 |
| May 15, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 15, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 15, 2025 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 15, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 15, 2025 Standard | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 15, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 15, 2025 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 15, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 15, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | B No harm, pattern | Corrected June 9, 2025 |
| May 15, 2025 Standard | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | B No harm, pattern | Corrected June 9, 2025 |
| November 22, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | B No harm, pattern | Corrected December 22, 2024 |
| May 3, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected June 3, 2024 |
| May 3, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected June 3, 2024 |
| May 3, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 3, 2024 |
| May 3, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected June 3, 2024 |
| May 3, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 3, 2024 |
| December 14, 2023 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected January 14, 2024 |
| September 12, 2023 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 12, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HUMANGOOD Organization | 5% or greater indirect ownership interest | — | 05/01/2016 |
| HUMANGOOD SOCAL Organization | 5% or greater indirect ownership interest | — | 02/02/1988 |
| U.S. BANK Organization | 5% or greater security interest | NOT APPLICABLE | 04/01/2018 |
| BAKER TILLY ADVISORY GROUP LP Organization | adp of the snf | NOT APPLICABLE | 03/21/2025 |
| BAKER TILLY US LLP Organization | adp of the snf | NOT APPLICABLE | 10/15/2024 |
| CHANG, ALVIN Individual | adp of the snf | NOT APPLICABLE | 11/01/2008 |
| DURAN, ANNA Individual | adp of the snf | NOT APPLICABLE | 01/18/2024 |
| FORNEY, MELINDA Individual | adp of the snf | NOT APPLICABLE | 06/01/2021 |
| HANSEN HUNTER LLC Organization | adp of the snf | NOT APPLICABLE | 03/27/2017 |
| HUMANGOOD Organization | adp of the snf | NOT APPLICABLE | 04/10/2025 |
| HUMANGOOD NORCAL Organization | adp of the snf | NOT APPLICABLE | 02/02/1988 |
| HUMANGOOD SOCAL Organization | adp of the snf | NOT APPLICABLE | 02/02/1988 |
| HUYEN, LANANH Individual | adp of the snf | NOT APPLICABLE | 06/01/2021 |
| U.S. BANK Organization | adp of the snf | NOT APPLICABLE | 04/01/2018 |
| VANGELISTO, GWEN Individual | adp of the snf | NOT APPLICABLE | 08/30/2021 |
| WASHINGTON FEDERAL BANK Organization | adp of the snf | NOT APPLICABLE | 11/06/2020 |
| BAKER, JUDITH Individual | corporate director | NOT APPLICABLE | 04/25/2012 |
| BATTISON, WILLIAM Individual | corporate director | NOT APPLICABLE | 02/03/2011 |
| BROWN, HERMAN Individual | corporate director | NOT APPLICABLE | 05/01/2016 |
| CHRISTOPHERSON, JOANNE Individual | corporate director | NOT APPLICABLE | 03/20/2025 |
| FELLER, IRENE Individual | corporate director | NOT APPLICABLE | 03/12/2021 |
| GRIFFITH, ALAN Individual | corporate director | NOT APPLICABLE | 06/30/2019 |
| HOLMES, MICHELLE Individual | corporate director | NOT APPLICABLE | 05/01/2016 |
| KELLEY, ALBERT Individual | corporate director | NOT APPLICABLE | 04/21/2008 |
| ROTH, SHARON Individual | corporate director | NOT APPLICABLE | 12/08/2018 |
| COCHRANE, JOHN Individual | corporate officer | NOT APPLICABLE | 08/10/2009 |
| GHASSEMI, BETHANY Individual | corporate officer | NOT APPLICABLE | 05/21/2019 |
| MCDONALD, ANDREW Individual | corporate officer | NOT APPLICABLE | 01/01/2020 |
| OGUS, DANIEL Individual | corporate officer | NOT APPLICABLE | 08/27/2009 |
| BAKER, JUDITH Individual | operational/managerial control | NOT APPLICABLE | 05/01/2016 |
| BATTISON, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 05/01/2016 |
| BROWN, HERMAN Individual | operational/managerial control | NOT APPLICABLE | 02/10/2013 |
| CHANG, ALVIN Individual | operational/managerial control | NOT APPLICABLE | 11/01/2008 |
| CHRISTOPHERSON, JOANNE Individual | operational/managerial control | NOT APPLICABLE | 03/20/2025 |
| COCHRANE, JOHN Individual | operational/managerial control | NOT APPLICABLE | 08/10/2009 |
| DURAN, ANNA Individual | operational/managerial control | NOT APPLICABLE | 01/18/2024 |
| FELLER, IRENE Individual | operational/managerial control | NOT APPLICABLE | 01/26/2021 |
| FORNEY, MELINDA Individual | operational/managerial control | NOT APPLICABLE | 06/01/2021 |
| GHASSEMI, BETHANY Individual | operational/managerial control | NOT APPLICABLE | 05/21/2019 |
| GRIFFITH, ALAN Individual | operational/managerial control | NOT APPLICABLE | 06/30/2019 |
Showing 40 of 49 records.
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Frequently asked questions
What is Regents Point - Windcrest's rating?
Regents Point - Windcrest has 4 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.
How many inspection citations did Regents Point - Windcrest receive?
Its most recent standard health inspection found 16 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.
Does Regents Point - Windcrest accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Regents Point - Windcrest?
It is non profit - corporation and part of Humangood. The ownership section on this page lists the owners and managers reported to CMS.
Where is Regents Point - Windcrest and how do I contact it?
Regents Point - Windcrest is at 19191 Harvard Avenue, Irvine, CA 92612. Phone: (949) 509-2274.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.