nursing home in Palm Desert, CA
The Springs Healthcare Center at the Carlotta
41505 Carlotta Drive, Palm Desert, CA 92211 · (760) 610-0295
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Springs Healthcare Center at the Carlotta at a glance
The Springs Healthcare Center at the Carlotta is a 59-bed for-profit nursing home in Palm Desert, California (Riverside County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the California average of 3.2.
Residents receive about 4.6 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 4.5 hours.
Its most recent standard health inspection (June 6, 2025) found 8 health citations. The California average is 15.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 45% per year (state average 36.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 59
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Aspen Skilled Healthcare
- Medicare-certified since
- May 27, 1986
- Resident/family council
- Resident
- County
- Riverside County
- CMS Certification Number
- 555226
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.60 hrs | 4.52 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.51 hrs | 0.67 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.53 hrs | 2.65 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.19 hrs | 4.09 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 45% | 36.7% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 16.7% | 38.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 16 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 49 | 105.8 | 80.6 | Better |
Penalties
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,986 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 59 | 99 | 107 | |
| Average residents per day | 43 | 88 | 86 | |
| Occupancy | 72.9% | 88.4% | 80.9% |
Long-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 1.6% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 0% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 0% | 12% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.8% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 2.6% | 10.2% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 0% | 4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 7.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.4% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.3% | 13.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 14.7% | 10.2% | 19% | Better |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 98.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.2% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 93.6% | 93.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 94.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 28, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 16, 2026 |
| December 15, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected January 5, 2026 |
| August 19, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 11, 2025 |
| June 6, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected June 16, 2025 |
| June 6, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected June 16, 2025 |
| June 6, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected June 16, 2025 |
| June 6, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected June 27, 2025 |
| June 6, 2025 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | E Potential harm, pattern | Corrected June 27, 2025 |
| June 6, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 27, 2025 |
| June 6, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected June 27, 2025 |
| June 6, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 27, 2025 |
| June 6, 2025 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected June 27, 2025 |
| May 15, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 6, 2025 |
| June 27, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected July 5, 2024 |
| June 18, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 21, 2024 |
| June 18, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 21, 2024 |
| May 2, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected May 24, 2024 |
| May 2, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected May 24, 2024 |
| May 2, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected May 24, 2024 |
| May 2, 2024 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | D Potential harm, isolated | Corrected May 24, 2024 |
| May 2, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected May 24, 2024 |
| May 2, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected May 24, 2024 |
| May 2, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected May 24, 2024 |
| May 2, 2024 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | C No harm, widespread | Corrected May 24, 2024 |
| May 2, 2024 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | C No harm, widespread | Corrected May 24, 2024 |
| May 2, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected May 23, 2024 |
| May 2, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected May 23, 2024 |
| May 2, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 23, 2024 |
| May 2, 2024 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected May 23, 2024 |
| May 2, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 23, 2024 |
| January 19, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected February 1, 2024 |
| January 19, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 1, 2024 |
| February 3, 2023 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected February 21, 2023 |
| February 3, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected February 21, 2023 |
| February 3, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected February 21, 2023 |
| February 3, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected February 21, 2023 |
| February 3, 2023 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | C No harm, widespread | Corrected February 21, 2023 |
| February 3, 2023 Standard | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected March 2, 2023 |
| February 3, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected March 2, 2023 |
| February 3, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 2, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| APDC, LLC Organization | 5% or greater direct ownership interest | 100% | 11/16/2023 |
| APDC, LLC Organization | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| ASPEN HEALTHCARE SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| BRADSHAW, JEFFREY Individual | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| BRADY, VERN Individual | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| CASE, RYAN Individual | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| CASLMON, TIMOTHY Individual | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| EAST WEST BANK Organization | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| EPC TREVI LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2021 |
| GARIBAY, MERCEDES Individual | adp of the snf | NOT APPLICABLE | 07/29/2024 |
| GUERRA, MONICA Individual | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| JACARANDA HEALTHCARE GROUP LLC Organization | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| JURADO, FRANK Individual | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| MOSS ADAMS LLP Organization | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| PAXMAN, MARCUS Individual | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| THAKUR, CHAHAT Individual | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| THOMPSON, STEPHEN Individual | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| WELLS FARGO BANK, NATIONAL ASSOCIATION Organization | adp of the snf | NOT APPLICABLE | 11/16/2023 |
| WELLTOWER OP, LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2021 |
| CASLMON, TIMOTHY Individual | corporate officer | NOT APPLICABLE | 11/16/2023 |
| THOMPSON, STEPHEN Individual | corporate officer | NOT APPLICABLE | 11/16/2023 |
| BRADSHAW, PETER Individual | indirect ownership interest | NOT APPLICABLE | 11/16/2023 |
| ELSNER, ERIC Individual | indirect ownership interest | NOT APPLICABLE | 11/16/2023 |
| KIRKWOOD, JARED Individual | indirect ownership interest | NOT APPLICABLE | 11/16/2023 |
| ORGILL, CRAIG Individual | indirect ownership interest | NOT APPLICABLE | 11/16/2023 |
| PARTI, RAJESH Individual | indirect ownership interest | NOT APPLICABLE | 11/16/2023 |
| PARTI, SHRUTY Individual | indirect ownership interest | NOT APPLICABLE | 11/16/2023 |
| PAXMAN, MARCUS Individual | indirect ownership interest | NOT APPLICABLE | 11/16/2023 |
| BRADSHAW, JEFFREY Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 06/08/2026 |
| APDC, LLC Organization | operational/managerial control | NOT APPLICABLE | 11/16/2023 |
| CASLMON, TIMOTHY Individual | operational/managerial control | NOT APPLICABLE | 11/16/2023 |
| GARIBAY, MERCEDES Individual | operational/managerial control | NOT APPLICABLE | 07/29/2024 |
| GUERRA, MONICA Individual | operational/managerial control | NOT APPLICABLE | 11/16/2023 |
| THAKUR, CHAHAT Individual | operational/managerial control | NOT APPLICABLE | 11/16/2023 |
| THOMPSON, STEPHEN Individual | operational/managerial control | NOT APPLICABLE | 11/16/2023 |
Other nursing homes near The Springs Healthcare Center at the Carlotta
Monterey Palms Health Care Center
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★★★★★3AverageRancho Mirage Health and Rehabilitation Center
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★★★★★3AverageDesert Springs Post Acute
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- Abuse citation
★★★★★1Much below averageBayshire Rancho Mirage
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For-profit · 45 beds · Part of Bayshire Senior Communities
★★★★★4Above averageDesert Mountain Care Center
47-763 Monroe Avenue, Indio, CA 92201 · 6.4 mi
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★★★★★3AverageDesert Springs Healthcare & Wellness Centre
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★★★★★3Average
Frequently asked questions
What is The Springs Healthcare Center at the Carlotta's rating?
The Springs Healthcare Center at the Carlotta has 5 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.
How many inspection citations did The Springs Healthcare Center at the Carlotta receive?
Its most recent standard health inspection found 8 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.
Does The Springs Healthcare Center at the Carlotta accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns The Springs Healthcare Center at the Carlotta?
It is for profit - limited liability company and part of Aspen Skilled Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is The Springs Healthcare Center at the Carlotta and how do I contact it?
The Springs Healthcare Center at the Carlotta is at 41505 Carlotta Drive, Palm Desert, CA 92211. Phone: (760) 610-0295.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.